I-Light Network Operations Report
2019-08-09 - 2019-08-22
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0039627 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone GARY-MTAY | Circuit - Cut Fiber | Vendor | Resolved | 2019-08-11 13:37:31 | 2019-08-11 21:00:11 | 0 days 7 hr 22 min |
| INC0039809 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone EVVL-NEWA | Investigating | Undetermined | Resolved | 2019-08-14 16:06:19 | 2019-08-14 16:07:39 | 0 days 0 hr 1 min |
| Ticket No.: | INC0039627 |
| Subject: | Outage Resolved - I-Light Backbone GARY-MTAY |
| Source Of Impact: | Vendor |
| Affected: | ILN-GARY-MTAY-FIBR-1508
Backbone GARY-MTAY Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Member WNIT - Michiana Public Broadcasting Corporation Member Taylor University Member Huntington University Member Indiana Wesleyan University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member Ivy Tech Indianapolis Central Office Member Indiana University South Bend Member University of Notre Dame Member Ivy Tech Richmond Member Ball State University Member Manchester University - North Manchester Campus Member Manchester University - Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member IU Foundation Member Wabash College Member Ivy Tech Monticello Member Ivy Tech Lafayette Member Indiana Office of Technology Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Grace College Member Calumet College of Saint Joseph Member Ivy Tech Northwest Member Indiana University Northwest Member Indiana University Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Ball State University Fishers Member Ball State University Learning Center Member Wabash College Member Bethel College Member Anderson University Member Purdue University Anderson |
| Current State: | Resolved |
| Start Time: | 2019-08-11 13:37:31 |
| End Time: | 2019-08-11 21:00:11 |
| Description | I-Light Backbone GARY-MTAY is now available. Zayo Engineers were engaged and determined the reason for outage was a fiber cut located in Gary, Indiana. All services have since been restored and no further issues are expected. |
| Ticket No.: | INC0039809 |
| Subject: | Brief Outage - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Member Vincennes University - Fort Branch Member Vincennes University - Indiana Deaf School Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University Aviation Member University of Evansville Member Indiana State University Member Oakland City University Member St. Mary of the Woods College Member Rose Hulman Venture Member Indiana University Southeast Member Ivy Tech Evansville Member Ivy Tech Indianapolis Central Office Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Hanover College Member University of Southern Indiana |
| Current State: | Resolved |
| Start Time: | 2019-08-14 16:06:19 |
| End Time: | 2019-08-14 16:07:39 |
| Description | Backbone EVVL-NEWA was briefly unavailable. I-Light Engineering has been engaged and are actively investigating; however, the reason for brief outage is pending. *Please note - All traffic rerouted via redundant connections. |
| Ticket No.: | CHG0038427 |
| Subject: | Maintenance 1 of 2 - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Member Indiana University Purdue University Columbus Learning Center Member Indiana University Purdue University Columbus Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University Aviation Member WYIN - Lakeshore Public TV Member WNIN - Tri State Public Media Evansville Member Indiana University Southeast Member IU Auxiliary Services Member IU/IUPUI Campus Phone Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member IU Foundation Member St. Francis Crown Point Member Martin University Member Franklin College Member Delaware County CES Member IU Research Network Peer Indiana GigaPOP |
| Start Time: | 2019-09-05 04:01:00 |
| End Time: | 2019-09-05 09:00:00 |
| Description | The above listed will be unavailable while Zayo Engineers perform maintenance to relocate fiber at SR 46 and California St. in Columbus, IN. Outages of up to two (2) hours is expected; however, the entire window is reserved. This is maintenance window 1 of 2. The second activity date is reserved for Friday, September 6, 2019. *Please note - Traffic should reroute via redundant connections. |
| Ticket No.: | CHG0038191 |
| Subject: | Maintenance - I-Light Member Indiana Wesleyan University |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2019-08-29 04:00:00 |
| End Time: | 2019-08-29 10:00:00 |
| Description | Member Indiana Wesleyan University will be unavailable while IFN Engineers perform fiber maintenance. During the maintenance window, member redundancy may be impacted. An outage is expected and the entire window is reserved. |
| Ticket No.: | CHG0038471 |
| Subject: | Maintenance - I-Light Vendor Wintek Corporation |
| Source Of Impact: | Vendor |
| Affected: | Member Indiana Office of Technology
Member FSSA - Region 9 Tippecanoe County DFR Member Wabash College Member DePauw University |
| Start Time: | 2019-08-30 04:01:00 |
| End Time: | 2019-08-30 10:00:00 |
| Description | The listed affected will be unavailable while Vendor Wintek Corporation Engineers perform preventative maintenance on fiber backbone cable. Outages are expected and entire window is reserved. |