I-Light Network Operations Report
2019-01-25 - 2019-02-07
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) |
|---|---|---|---|---|---|---|---|---|
| INC0027799 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone ARSN-IPHE | Circuit - Damaged Fiber | Vendor | Resolved | 2019-01-30 10:42:32 | 2019-01-30 22:22:53 |
| Ticket No.: | INC0027799 |
| Subject: | Outage Resolved - I-Light Backbone ARSN-IPHE |
| Source Of Impact: | Vendor |
| Affected: | ILN-ARSN-IPHE-FIBR-23956
Backbone IPHE-ARSN Member Anderson University Member Ball State University Member Ball State University Fishers Member Ball State University Learning Center Member Bethel College Member Calumet College of Saint Joseph Member Goshen College Member Grace College Member Holy Cross College Member Huntington University Member IU Foundation Member Indiana Institute of Technology Ft. Wayne Member Indiana Office of Technology Member Indiana University Kokomo Member Indiana University Northwest Member Indiana University Purdue University Ft. Wayne Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Kokomo Member Ivy Tech Lafayette Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Monticello Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - North Manchester Campus Member Purdue NorthWest Hammond Campus Member Purdue University Anderson Member St. Francis Crown Point Member St. Mary of the Woods College Member Taylor University Member Trine University Member University of Notre Dame Member WNIT - Michiana Public Broadcasting Corporation Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2019-01-30 10:42:32 |
| End Time: | 2019-01-30 22:22:53 |
| Description | Backbone ARSN-IPHE is now available. Zayo dispatched an OSP crew and identified a frozen handheld. The handheld was thawed and revealed fiber damage from animal chewing. The fiber has been repaired and crews are hands off. No further outages are expected. |
| Ticket No.: | CHG0034886 |
| Subject: | Maintenance 2 of 2 Completed - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-SBND
Backbone IPHE-IPIU Backbone GARY-SBND Backbone GARY-MCCI Backbone PUNC-VALP Member Anderson University Member Ball State University Member Ball State University Fishers Member Ball State University Learning Center Member Bethel College Member Calumet College of Saint Joseph Member Earlham College Member Goshen College Member Grace College Member Holy Cross College Member Huntington University Member IU Foundation Member Indiana Institute of Technology Ft. Wayne Member Indiana Office of Technology Member Indiana University Northwest Member Indiana University South Bend Member Indiana University Purdue University Ft. Wayne Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Indianapolis Central Office Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Monticello Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Purdue NorthWest Hammond Campus Member Purdue University Anderson Member Taylor University Member Trine University Member University of Notre Dame Member WNIT - Michiana Public Broadcasting Corporation Member Wabash College |
| Start Time: | 2019-02-08 06:00:00 |
| End Time: | 2019-02-08 12:00:00 |
| Description | The above listed were unavailable while Zayo Engineers performed maintenance to bore new ducts south 600 feet under the new creek culvert and set a new hand hole to intercept the existing ducts. Outages occurred and this maintenance has been completed. *Please note - All traffic rerouted via redundant connections. *This was maintenance window 2 of 2* |
| Ticket No.: | CHG0034673 |
| Subject: | Maintenance 2 of 2 - I-Light Member Ivy Tech Fairbanks |
| Source Of Impact: | Internal |
| Affected: | Member Ivy Tech Fairbanks |
| Start Time: | 2019-02-12 05:00:00 |
| End Time: | 2019-02-12 11:00:00 |
| Description | I-Light Engineers will be performing maintenance on the Ivy Tech Fairbanks connection. Brief outages are expected throughout the duration of the window. The entire window is reserved. Please note - This is maintenance window 2 of 2. |
| Ticket No.: | CHG0034764 |
| Subject: | Maintenance - I-Light Backbone GNCS-IPHE |
| Source Of Impact: | Internal |
| Affected: | Backbone GNCS-IPHE
Backbone IPHE-VINC Member Oakland City University Member Indiana State University Member University of Evansville Member Vincennes University Aviation Member Vincennes University - Jasper Member Vincennes University Lebanon Member Vincennes University - Plainfield Member Vincennes University - Fort Branch Member Vincennes University - Indiana Deaf School Member St. Mary of the Woods College Member University of Southern Indiana Member Hanover College Member Ivy Tech Evansville Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Indianapolis Central Office Member Rose Hulman Institute of Technology Member Rose Hulman Venture Member Wabash College Member WFWA - Fort Wayne Member Indiana University Southeast |
| Start Time: | 2019-02-13 05:00:00 |
| End Time: | 2019-02-13 11:00:00 |
| Description | I-Light Engineers will be working on the GNCS-IPHE span. Outages are expected but members will reroute via redundant path. The entire window is reserved. |
| Ticket No.: | CHG0034538 |
| Subject: | Maintenance - I-Light Member Indiana University Research OPS Provisioning |
| Source Of Impact: | Internal |
| Affected: | Member Indiana University Research |
| Start Time: | 2019-02-10 12:00:00 |
| End Time: | 2019-02-10 13:00:00 |
| Description | I-Light Engineers will be working with Member Indiana University Research Engineers to amend OPS parameters for the 100GE circuit between IUPUI and IUB. An outage of thirty (30) to sixty (60) minutes is expected, however the entire maintenance window is reserved. |