Generated Report for Internet2 Ciena

Internet2 Ciena Network Operations Report
11/30/2009 - 12/06/2009

Internet2 Ciena Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

76	1-Critical	1-Critical	Internet2 Ciena Backbone Circuit BOST-CLEV Outage Resolved	Circuit - Other	12/05/2009 3:41 AM	12/05/2009 8:08 PM

Unscheduled Outages Detail

Ticket No.:	76:92
Subject:	Internet2 Ciena Backbone Circuit BOST-CLEV Outage Resolved
Affected:	I2-BOST-CLEV-O192-04223
Start Time:	Saturday, December 5, 2009, 3:41 AM (0341) UTC
End Time:	Saturday, December 5, 2009, 8:08 PM (2008) UTC
Description:	Ciena Backbone Circuit BOST-CLEV was unavailable to the community. Level(3) engineers replaced a failed DLM card and service has been restored.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

66	3-Elevated	1-Critical	Internet2 Ciena Network Backbone Circuit BOST-CLEV Maintenance Completed	Hardware	12/04/2009 8:45 AM	12/04/2009 8:56 AM
69	3-Elevated	1-Critical	Internet2 Ciena Backbone Circuit BOST-CLEV Emergency Maintenance Completed	Circuit	12/04/2009 8:04 AM	12/04/2009 8:32 AM

Scheduled Maintenances Detail

Ticket No.:	66:92
Subject:	Internet2 Ciena Network Backbone Circuit BOST-CLEV Maintenance Completed
Affected:	I2-BOST-CLEV-O192-04223
Start Time:	Friday, December 4, 2009, 8:45 AM (0845) UTC
End Time:	Friday, December 4, 2009, 8:56 AM (0856) UTC
Description:	Ciena Backbone BOST-CLEV was unavailable while Level(3) Communications replaced failing hardware in Lawtons, NY. Outages were experienced during the maintenance window. Maintenance has been completed.

Ticket No.:	69:92
Subject:	Internet2 Ciena Backbone Circuit BOST-CLEV Emergency Maintenance Completed
Affected:	I2-BOST-CLEV-O192-04223
Start Time:	Friday, December 4, 2009, 8:04 AM (0804) UTC
End Time:	Friday, December 4, 2009, 8:32 AM (0832) UTC
Description:	Ciena Backbone Circuit BOST-CLEV was unavailable while Level(3) performed fiber maintenance in Buffalo, NY. Outages were experienced during the maintenance window. Maintenance has been completed.

Downtime and Availability

Internet2 Ciena Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
mss.albu.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.atla.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.bato.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.bost.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.char.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.chic.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.clev.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.denv.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.elpa.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.hous.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.indi.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.jack.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.kans.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.losa.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.loui.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.nash.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.newy32aoa.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.phil.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.pitt.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.salt.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.seat.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.sunn.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.wash.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%

Aggregate Internet2 Ciena Core Nodes	0 hr 0 min	100.00000%	100.00000%

Internet2 Ciena Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-PITT-WASH-O192-04202	0 hr 0 min	100.00000%	100.00000%
I2-PHIL-WASH-O192-04201	0 hr 0 min	100.00000%	100.00000%
I2-CHIC-KANS-O192-04196	0 hr 0 min	100.00000%	99.98387%
I2-PITT-WASH-O192-04203	0 hr 0 min	100.00000%	100.00000%
I2-ALBU-DENV-O192-04208	0 hr 0 min	100.00000%	100.00000%
I2-INDI-LOUI-O192-04205	0 hr 0 min	100.00000%	100.00000%
I2-HOUS-KANS-O192-04198	0 hr 0 min	100.00000%	99.99981%
I2-BATO-HOUS-O192-04197	0 hr 0 min	100.00000%	100.00000%
I2-DENV-SALT-O192-04209	0 hr 0 min	100.00000%	99.99450%
I2-PHIL-WASH-O192-04200	0 hr 0 min	100.00000%	100.00000%
I2-LOUI-NASH-O192-04206	0 hr 0 min	100.00000%	100.00000%
I2-DENV-KANS-O192-04207	0 hr 0 min	100.00000%	100.00000%
I2-BATO-JACK-O192-04212	0 hr 0 min	100.00000%	100.00000%
I2-ATLA-NASH-O192-04213	0 hr 0 min	100.00000%	100.00000%
I2-CLEV-PITT-O192-04221	0 hr 0 min	100.00000%	100.00000%
I2-SALT-SUNN-O192-04211	0 hr 0 min	100.00000%	100.00000%
I2-ATLA-NASH-O192-04214	0 hr 0 min	100.00000%	100.00000%
I2-ATLA-JACK-O192-04215	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-SUNN-O192-04222	0 hr 0 min	100.00000%	100.00000%
I2-CHIC-CLEV-O192-04194	0 hr 0 min	100.00000%	100.00000%
I2-CHIC-INDI-O192-04195	0 hr 0 min	100.00000%	100.00000%
I2-BOST-CLEV-O192-04223	17 hr 6 min	89.82143%	99.80533%
I2-CHAR-WASH-O192-04520	0 hr 0 min	100.00000%	99.99867%
I2-ATLA-CHAR-O192-04519	0 hr 0 min	100.00000%	100.00000%
I2-ALBU-SALT-GIGE-04528	0 hr 0 min	100.00000%	100.00000%
I2-ALBU-SALT-GIGE-04529	0 hr 0 min	100.00000%	100.00000%
I2-PITT-WASH-GIGE-04531	0 hr 0 min	100.00000%	100.00000%
I2-PHIL-WASH-GIGE-04532	0 hr 0 min	100.00000%	100.00000%
I2-SALT-SUNN-GIGE-04533	0 hr 0 min	100.00000%	100.00000%
I2-ALBU-LOSA-O192-04761	0 hr 0 min	100.00000%	100.00000%
I2-ALBU-HOUS-O192-04765	0 hr 0 min	100.00000%	100.00000%
I2-SALT-SEAT-O192-04784	0 hr 0 min	100.00000%	99.99962%
I2-SEAT-SUNN-O192-04785	0 hr 0 min	100.00000%	100.00000%
I2-ALBU-SALT-GIGE-05199	0 hr 0 min	100.00000%	100.00000%
I2-JACK-WASH-GIGE-05197	0 hr 0 min	100.00000%	100.00000%
I2-NEWY32AOA-PHIL-O192-04220	0 hr 0 min	100.00000%	99.99734%
I2-BOST-NEWY32AOA-O192-04219	0 hr 0 min	100.00000%	100.00000%
I2-CHIC-NASH-OC48-05418	0 hr 0 min	100.00000%	100.00000%
I2-HOUS-LOSA-GIGE-05463	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-WASH-GIGE-05465	0 hr 0 min	100.00000%	100.00000%
I2-HOUS-WASH-GIGE-05468	0 hr 0 min	100.00000%	100.00000%
I2-HOUS-LOSA-GIGE-05470	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-WASH-GIGE-05471	0 hr 0 min	100.00000%	100.00000%
I2-HOUS-WASH-GIGE-05474	0 hr 0 min	100.00000%	100.00000%
I2-ATLA-NEWY32AOA-GIGE-05475	0 hr 0 min	100.00000%	100.00000%

Aggregate All Internet2 Ciena Backbone Circuits	17 hr 6 min	99.77381%	99.99509%

Upcoming Scheduled Maintenances

Ticket No.:	74:92
Subject:	Internet2 Ciena Backbone PHIL-WASH Maintenance
Affected:	I2-PHIL-WASH-O192-04201 I2-PHIL-WASH-O192-04200
Start Time:	Monday, December 14, 2009, 5:00 AM (0500) UTC
End Time:	Monday, December 14, 2009, 11:00 AM (1100) UTC
Description:	Ciena Backbone PHIL-WASH will be unavailable while Level(3) performs fiber relocation in Philadelphia, PA. An outage up to two hours in length is expected however, the entire maintenance window is reserved. Internet2 has requested Level(3) Communications reschedule due to a concurrent maintenance in Atlanta, GA.

Ticket No.:	77:92
Subject:	Internet2 Ciena Backbone PHIL-WASH Maintenance (Backout Night 1 for 74:92)
Affected:	I2-PHIL-WASH-O192-04201 I2-PHIL-WASH-O192-04200
Start Time:	Wednesday, December 16, 2009, 5:00 AM (0500) UTC
End Time:	Wednesday, December 16, 2009, 11:00 AM (1100) UTC
Description:	Ciena Backbone PHIL-WASH will be unavailable while Level(3) performs fiber relocation in Philadelphia, PA. An outage up to two hours in length is expected however, the entire maintenance window is reserved. Internet2 has requested Level(3) Communications reschedule due to a concurrent maintenance in Atlanta, GA.

Ticket No.:	78:92
Subject:	Internet2 Ciena Backbone PHIL-WASH Maintenance (Backout Night 2 for 74:92)
Affected:	I2-PHIL-WASH-O192-04201 I2-PHIL-WASH-O192-04200
Start Time:	Thursday, December 17, 2009, 5:00 AM (0500) UTC
End Time:	Thursday, December 17, 2009, 11:00 AM (1100) UTC
Description:	Ciena Backbone PHIL-WASH will be unavailable while Level(3) performs fiber relocation in Philadelphia, PA. An outage up to two hours in length is expected however, the entire maintenance window is reserved. Internet2 has requested Level(3) Communications reschedule due to a concurrent maintenance in Atlanta, GA.

Ticket No.:	79:92
Subject:	Internet2 Ciena Backbone PHIL-WASH Maintenance (Backout Night 3 for 74:92)
Affected:	I2-PHIL-WASH-O192-04201 I2-PHIL-WASH-O192-04200
Start Time:	Friday, December 18, 2009, 5:00 AM (0500) UTC
End Time:	Friday, December 18, 2009, 11:00 AM (1100) UTC
Description:	Ciena Backbone PHIL-WASH will be unavailable while Level(3) performs fiber relocation in Philadelphia, PA. An outage up to two hours in length is expected however, the entire maintenance window is reserved. Internet2 has requested Level(3) Communications reschedule due to a concurrent maintenance in Atlanta, GA.

Ticket No.:	64:92
Subject:	Internet2 Ciena Backbone ATLA-NASH Maintenance
Affected:	I2-ATLA-NASH-O192-04213 I2-ATLA-NASH-O192-04214
Start Time:	Thursday, December 10, 2009, 5:00 AM (0500) UTC
End Time:	Thursday, December 10, 2009, 11:00 AM (1100) UTC
Description:	Ciena Backbone ATLA-NASH will be unavailable while Level(3) Communications performs maintenance to replace damaged fiber. The entire window is reserved.

Ticket No.:	65:92
Subject:	Internet2 Ciena Backbone ATLA-NASH Maintenance (Backout for 64:92)
Affected:	I2-ATLA-NASH-O192-04213 I2-ATLA-NASH-O192-04214
Start Time:	Friday, December 11, 2009, 5:00 AM (0500) UTC
End Time:	Friday, December 11, 2009, 11:00 AM (1100) UTC
Description:	Ciena Backbone ATLA-NASH will be unavailable while Level(3) Communications performs maintenance to replace damaged fiber. The entire window is reserved.

Ticket No.:	72:92
Subject:	Internet2 Ciena Backbone Circuit ATLA-CHAR Maintenance
Affected:	I2-ATLA-CHAR-O192-04519
Start Time:	Monday, December 14, 2009, 5:00 AM (0500) UTC
End Time:	Monday, December 14, 2009, 11:00 AM (1100) UTC
Description:	Ciena Backbone Circuit ATLA-CHAR will be unavailable while Level(3) communications relocates fiber in Atlanta, GA. An outage of an hour is expected; however the entire window is reserved. *Denotes circuits that will re-route

Ticket No.:	73:92
Subject:	Internet2 Ciena Backbone Circuit ATLA-CHAR Maintenance (Backout for 72:92)
Affected:	I2-ATLA-CHAR-O192-04519
Start Time:	Tuesday, December 15, 2009, 5:00 AM (0500) UTC
End Time:	Tuesday, December 15, 2009, 11:00 AM (1100) UTC
Description:	Ciena Backbone Circuit ATLA-CHAR will be unavailable while Level(3) communications performs fiber relocation in Atlanta, GA. An outage of an hour is expected; however the entire window is reserved. *Denotes circuits that will re-route