Internet2 NDDI Network Operations Report
04/08/2013 - 04/14/2013

Internet2 NDDI Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





822-High
2-High

Internet2 NDDI Network Backbone Circuit LOSA-SEAT Outage Resolved
Unannounced Maintenance
04/09/2013 9:46 AM
04/09/2013 12:04 PM


832-High
2-High

Internet2 NDDI Network Backbone Circuit CHIC-NEWY Outage Resolved
Hardware
04/09/2013 11:14 PM
04/10/2013 2:54 AM


842-High
2-High

Internet2 NDDI Network Backbone Circuit LOSA-SEAT Outage Resolved
Unannounced Maintenance
04/10/2013 7:03 AM
04/10/2013 8:05 AM


852-High
2-High

Internet2 NDDI Network Backbone Circuits LOSA-RALE & RALE-WASH Brief Outage Resolved
Unannounced Maintenance
04/12/2013 4:07 AM
04/12/2013 4:19 AM






Unscheduled Outages Detail






Ticket No.:82:133



Subject:Internet2 NDDI Network Backbone Circuit LOSA-SEAT Outage Resolved



Affected:Backbone Circuit  LOSA-SEAT



Start Time:Tuesday, April 9, 2013, 9:46 AM (0946) UTC



End Time:Tuesday, April 9, 2013, 12:04 PM (1204) UTC


Description:Backbone Circuit LOSA-SEAT is currently available following a
maintenance.  Maintenance ended at 1300 UTC. All devices are restored
and no further problems are expected.







Ticket No.:83:133



Subject:Internet2 NDDI Network Backbone Circuit CHIC-NEWY Outage Resolved



Affected:Backbone Circuit CHIC-NEWY



Start Time:Tuesday, April 9, 2013, 11:14 PM (2314) UTC



End Time:Wednesday, April 10, 2013, 2:54 AM (0254) UTC


Description:Backbone Circuit CHIC-NEWY is now available to the community. Level
(3) Communications technicians report a WSS card has failed in Albany,
NY. The failed card has been replaced and no further outages are expected.







Ticket No.:84:133



Subject:Internet2 NDDI Network Backbone Circuit LOSA-SEAT Outage Resolved



Affected:Backbone Circuit LOSA-SEAT



Start Time:Wednesday, April 10, 2013, 7:03 AM (0703) UTC



End Time:Wednesday, April 10, 2013, 8:05 AM (0805) UTC


Description:Backbone Circuit LOSA-SEAT is now available to the community. Level
(3) Communications technicians had confirmed that the outage was due
to maintenance being performed in West Sacremento, CA.  Maintenance
has been completed.  No further outages are expected.







Ticket No.:85:133



Subject:Internet2 NDDI Network Backbone Circuits LOSA-RALE & RALE-WASH Brief Outage Resolved



Affected:Backbone Circuit LOSA-RALE
Backbone Circuit RALE-WASH



Start Time:Friday, April 12, 2013, 4:07 AM (0407) UTC



End Time:Friday, April 12, 2013, 4:19 AM (0419) UTC


Description:Backbone Circuits LOSA-RALE & RALE-WASH were briefly unavailable.
Level(3) Communications Engineers have confirmed that the cause of the
outage was due to maintenance in Memphis, TN. Maintenance has been
completed. No further outages are expected.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





75
3-Elevated
2-High

Internet2 NDDI Network Backbone Circuit CHIC-SEAT Maintenance Completed
Circuit
04/09/2013 5:06 AM
04/09/2013 7:30 AM




Scheduled Maintenances Detail





Ticket No.:75:133



Subject:Internet2 NDDI Network Backbone Circuit CHIC-SEAT Maintenance Completed



Affected:Backbone Circuit CHIC-SEAT



Start Time:Tuesday, April 9, 2013, 5:06 AM (0506) UTC



End Time:Tuesday, April 9, 2013, 7:30 AM (0730) UTC


Description:   Backbone Circuit CHIC-SEAT was unavailable while circuit provider
Engineers performed maintenance. Maintenance has been completed.
Traffic re-routed during this maintenance.



  










Downtime and Availability







Internet2 NDDI Core NodesDown TimeReporting Period Availability52 Week Availability


CHIC0 hr 0 min100.00000%99.99032%
LOSA0 hr 0 min100.00000%99.99032%
NEWY0 hr 0 min100.00000%99.99032%
SEAT0 hr 0 min100.00000%99.99032%
WASH0 hr 0 min100.00000%100.00000%
RALE0 hr 0 min100.00000%99.99962%
      
Aggregate Internet2 NDDI Core Nodes0 hr 0 min100.00000%99.99348%

	    

	    
Internet2 NDDI Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


I2-CHIC-NEWY-10GE-063503 hr 40 min97.81746%99.84707%
I2-CHIC-SEAT-10GE-063512 hr 24 min98.57143%99.94346%
I2-LOSA-SEAT-10GE-063523 hr 20 min98.01587%99.89451%
I2-LOSA-WASH-10GE-063530 hr 12 min99.88095%99.77573%
I2-NEWY-WASH-10GE-063540 hr 0 min100.00000%99.73152%
I2-RALE-WASH-10GE-074520 hr 12 min99.88095%99.17046%
      
Aggregate All Internet2 NDDI Backbone Circuits9 hr 48 min99.02778%99.72713%



Upcoming Scheduled Maintenances