Generated Report for Unified

Unified - Internet2 IP Network Operations Report
06/12/2017 - 06/18/2017

Unified - Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

14220	4-Normal	2-High	Brief Outage Resolved - I2 AL2S Backbone MINN-MISS2	Human Error	Vendor	06/15/2017 9:17 PM	06/15/2017 9:24 PM
14231	4-Normal	1-Critical	Outage - I2 Optical Various Circuits	Cut or Damaged Fiber	Vendor	06/16/2017 6:00 PM	06/17/2017 9:26 PM
14233	4-Normal	2-High	Brief Outage Resolved - I2 AL2S Backbone ATLA-CHIC	Hardware	Vendor	06/16/2017 6:00 PM	06/16/2017 6:01 PM
14249	4-Normal	1-Critical	Outage Resolved - I2 Optical DWDM System CINC-INDI	Unannounced Maintenance	Vendor	06/17/2017 8:45 PM	06/17/2017 9:26 PM

Unscheduled Outages Detail

Ticket No.:	14220:144
Subject:	Brief Outage Resolved - I2 AL2S Backbone MINN-MISS2
Source Of Impact:	Vendor
Affected:	AL2S Backbone MINN-MISS2 Net+ Code 42
Start Time:	Thursday, June 15, 2017, 9:17 PM (2117) UTC
End Time:	Thursday, June 15, 2017, 9:24 PM (2124) UTC
Description:	The above listed assets are now available after a brief outage. Zayo and Internet2 Engineers have been contacted. The reason for the outage was due to an unintentional card turn down. No further outages are expected.

Ticket No.:	14231:144
Subject:	Outage - I2 Optical Various Circuits
Source Of Impact:	Vendor
Affected:	AL2S Backbone CINC-INDI IP Backbone CINC-INDI Optical Member ESnet IP Connector OARnet (CHIC) IP Connector Indiana Gigapop (ATLA)
Start Time:	Friday, June 16, 2017, 6:00 PM (1800) UTC
End Time:	Saturday, June 17, 2017, 9:26 PM (2126) UTC
Description:	The above listed assets are currently available. Level(3) Engineers have reported the outage was caused by dirty fiber, and an emergency fiber cleaning maintenance resolved the issue. No further outages are expected at this time.

Ticket No.:	14233:144
Subject:	Brief Outage Resolved - I2 AL2S Backbone ATLA-CHIC
Source Of Impact:	Vendor
Affected:	AL2S Backbone ATLA-CHIC IP Backbone ATLA-CHIC
Start Time:	Friday, June 16, 2017, 6:00 PM (1800) UTC
End Time:	Friday, June 16, 2017, 6:01 PM (1801) UTC
Description:	The above listed asset is available after a brief outage. Level(3) Engineers have reported the outage was related to a vendor hardware issue. All services have restored.

Ticket No.:	14249:144
Subject:	Outage Resolved - I2 Optical DWDM System CINC-INDI
Source Of Impact:	Vendor
Affected:	DWDM System CINC-INDI AL2S Backbone ATLA-CHIC, CINC-INDI IP Backbone ATLA-CHIC Optical Member ESnet Optical Member SoX Optical Member Nordunet Optical Member ESnet Optical Member Indiana Gigapop Optical Member University of Memphis Optical Member NOAA N-Wave
Start Time:	Saturday, June 17, 2017, 8:45 PM (2045) UTC
End Time:	Saturday, June 17, 2017, 9:26 PM (2126) UTC
Description:	The above listed assets are currently available. Level(3) Engineers have reported the reason for the outage is emergency fiber cleaning maintenance to resolve a pre-existing fiber issue. Services have restored and no further outages are anticipated at this time.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

14024	3-Elevated	2-High	Maintenance Completed - I2 AL2S Backbone CHIC-CINC	Software	Vendor	06/16/2017 6:10 AM	06/16/2017 6:12 AM

Scheduled Maintenances Detail

Ticket No.:	14024:144
Subject:	Maintenance Completed - I2 AL2S Backbone CHIC-CINC
Source Of Impact:	Vendor
Affected:	AL2S Backbone ATLA-CHIC IP Backbone ATLA-CHIC
Start Time:	Friday, June 16, 2017, 6:10 AM (0610) UTC
End Time:	Friday, June 16, 2017, 6:12 AM (0612) UTC
Description:	The above listed asset were unavailable while Level(3) Engineers performed maintenance. This maintenance has been completed.

Downtime and Availability

Unified - Internet2 IP Core Nodes	Down Time		Reporting Period Availability		52 Week Availability
ASHB MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
ATLA MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
CHIC MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
CLEV MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
HOUS MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
KANS MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
LOSA MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
NEWY MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
SALT MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
SEAT MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
WASH MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
rtsw0.sing1.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
rtsw.sing2.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%

Aggregate Unified - Internet2 IP Core Nodes	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Unified - Internet2 IP Backbone Circuits	Down Time		Reporting Period Availability		52 Week Availability
Commodity 100G Backbone: I2-LOSA-WILC-VLAN-23104	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97363%	100.00000%
Commodity 10G Backbone: I2-LOSA-PAIX-VLAN-23106	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.86073%	99.91253%
I2-ASHB-CHIC-VLAN-70336	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99981%	99.99981%
I2-ATLA-CHIC-VLAN-09088	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.06079%	99.23270%
I2-ATLA-CHIC-VLAN-09218	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	98.90578%	99.10861%
I2-ATLA-CHIC-VLAN-67356	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.93056%	99.93340%
I2-ATLA-CHIC-VLAN-69781	0 hr 43 min	0 hr 41 min	99.57341%	99.59325%	99.51294%	99.58770%
I2-ATLA-CHIC-VLAN-69782	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.77136%	99.81387%
I2-ATLA-CHIC-VLAN-69783	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.75713%	99.78541%
I2-ATLA-CLEV-VLAN-14832	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.51598%	99.94536%
I2-ATLA-CLEV-VLAN-14837	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.51730%	99.94554%
I2-ATLA-JCSN-VLAN-70248	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.95750%	99.99734%
I2-ATLA-LOUI-VLAN-70330	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.71805%	99.78180%
I2-ATLA-NEWY32AOA-VLAN-14833	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.57328%	99.78806%
I2-ATLA-NEWY32AOA-VLAN-14838	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.59605%	99.79072%
I2-CHIC-INDI-VLAN-70294	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.88027%	99.88027%
I2-CHIC-NEWY32AOA-VLAN-14831	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.56284%	99.88521%
I2-CHIC-NEWY32AOA-VLAN-14834	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.57802%	99.88540%
I2-CHIC-STAR-VLAN-69798	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97154%	99.99829%
I2-CHIC-WASH-VLAN-12131	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.84479%	99.97230%
I2-CHIC-WASH-VLAN-12132	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.86035%	99.98786%
I2-CINC-INDI-VLAN-70295	28 hr 6 min	28 hr 6 min	83.27381%	83.27381%	99.63836%	99.64120%
I2-CLEV-NEWY32A0A-VLAN-09177	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.91500%	99.94365%
I2-ELPA-HOUH-VLAN-69875	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.96053%	99.99981%
I2-HOUH-JCSN-VLAN-70247	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99981%	99.99981%
I2-MINN-MISS2-VLAN-69792	0 hr 7 min	0 hr 7 min	99.93056%	99.93056%	99.98653%	99.98653%
I2-MISS2-SEAT-VLAN-69788	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
I2-NEWY32AOA-PHIL-VLAN-70587	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99962%	99.99981%
Layer3 AL3S Backbone ASHB-ATLA Commodity VLAN 55204	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.81671%	99.99867%
Layer3 AL3S Backbone ASHB-ATLA R&E VLAN 55199	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	98.78150%	98.96459%
Layer3 AL3S Backbone ASHB-CHIC Commodity VLAN 55203	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.86111%	99.99564%
Layer3 AL3S Backbone ASHB-CHIC R&E VLAN 55198	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Layer3 AL3S Backbone ASHB-CLEV Commodity VLAN 55202	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97799%	100.00000%
Layer3 AL3S Backbone ASHB-CLEV R&E VLAN 55197	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.85542%	99.97476%
Layer3 AL3S Backbone ASHB-NEWY Commodity VLAN 55206	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.74196%	99.79110%
Layer3 AL3S Backbone ASHB-NEWY R&E VLAN 55201	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.71710%	99.78844%
Layer3 AL3S Backbone ASHB-WASH Commodity VLAN 55205	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.94460%	100.00000%
Layer3 AL3S Backbone ASHB-WASH R&E VLAN 55200	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.94346%	100.00000%
Legacy 100G Backbone: I2-LOSA-WILC-100GE-23893	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05419	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.26305%	99.41352%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05423	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	98.75569%	98.99268%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05251	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-09142	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.88426%	99.99905%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08891	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.86813%	99.99943%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05781	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05976	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.91082%	99.99621%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08894	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08889	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.89697%	99.97154%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05560	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.43477%	99.61388%
Legacy 10G Backbone: I2-HOUS-KANS-LAG-08934	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05559	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.57916%	99.77725%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05566	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.72924%	99.85105%
Legacy 10G Backbone: I2-KANS-SALT-LAG-08935	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.92714%	99.94023%
Legacy 10G Backbone: I2-LOSA-PAIX-10GE-05853	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.82696%	99.91253%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05563	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.92126%	100.00000%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05564	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.82184%	99.91215%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05572	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07612	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.88198%	99.94915%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05565	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.94194%	99.99905%
R&E 100G Backbone: I2-ATLA-CHIC-VLAN-09181	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.20177%	99.41485%
R&E 100G Backbone: I2-ATLA-HOUS-VLAN-09182	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	98.73520%	99.14447%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09179	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.78123%	99.98729%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09318	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.78123%	99.98729%
R&E 100G Backbone: I2-CHIC-CLEV-VLAN-09180	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.68959%	99.99924%
R&E 100G Backbone: I2-CHIC-KANS-VLAN-09183	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.79224%	100.00000%
R&E 100G Backbone: I2-CLEV-NEWY32AOA-VLAN-09177	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.84024%	99.90418%
R&E 100G Backbone: I2-CLEV-WASH-VLAN-09178	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.73550%	99.96300%
R&E 100G Backbone: I2-HOUS-KANS-VLAN-09184	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.21391%	99.61160%
R&E 100G Backbone: I2-HOUS-LOSA-VLAN-09189	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.31789%	99.57005%
R&E 100G Backbone: I2-KANS-SALT-VLAN-09185	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.77763%	99.99924%
R&E 100G Backbone: I2-LOSA-SALT-VLAN-09188	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.62963%	99.90209%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09187	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.87117%	100.00000%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09328	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.87117%	100.00000%
R&E 100G Backbone: I2-LOSA-WILC-VLAN-23103	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97363%	100.00000%
R&E 100G Backbone: I2-NEWY32AOA-WASH-VLAN-09176	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.95010%	100.00000%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09186	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.93966%	99.99905%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09327	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.93985%	99.99924%
R&E 100G Backbone: I2-WASH-ATLA-VLAN-09179	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
R&E 10G Backbone: I2-LOSA-PAIX-VLAN-23105	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.86073%	99.91253%

Aggregate All Unified - Internet2 IP Backbone Circuits	28 hr 56 min	0 hr 2 min	99.78200%	99.78225%	99.74727%	99.86124%

Upcoming Scheduled Maintenances

Ticket No.:	14382:144
Subject:	Maintenance - I2 Optical Circuit I2-NEWY32AOA-WASH-100GE-21036
Affected:
Start Time:	Friday, June 30, 2017, 4:00 AM (0400) UTC
End Time:	Friday, June 30, 2017, 10:00 AM (1000) UTC
Description:	The above listed will be unavailable while Internet2 Engineers perform maintenance. A brief outage is expected, however the entire maintenance window has been reserved.

Ticket No.:	14327:144
Subject:	Maintenance - I2 Optical DWDM System BATO-HOUH
Affected:	DWDM System BATO-HOUH AL2S Backbone BATO-HOUH IP Backbone BATO-HOUH Member NOAA N-Wave Member Louisianna Optical Network
Start Time:	Friday, June 30, 2017, 5:00 AM (0500) UTC
End Time:	Friday, June 30, 2017, 7:00 AM (0700) UTC
Description:	The above listed assets will be unavailable while Level(3) Communications performs maintenance on the managed Ciena network in Iowa, LA. An outage is expected. The entire window is reserved.

Ticket No.:	14323:144
Subject:	Maintenance - I2 AL2S Backbones DENV-ELPA and ELPA-TUCS
Affected:	AL2S Backbones DENV-ELPA and ELPA-TUCS IP Backbones DENV-ELPA, DENV-KANS, ELPA-TUCS GEANT - EUMETSAT
Start Time:	Friday, June 30, 2017, 6:00 AM (0600) UTC
End Time:	Friday, June 30, 2017, 8:00 AM (0800) UTC
Description:	The above listed asset will be unavailable while Internet2 Engineers perform maintenance. An outage of less than an hour is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:	14337:144
Subject:	Maintenance - I2 Optical Member China Educational and Research Network
Affected:	Optical Member China Educational and Research Network Internet2 Singapore
Start Time:	Friday, June 30, 2017, 4:00 PM (1600) UTC
End Time:	Friday, June 30, 2017, 8:00 PM (2000) UTC
Description:	The above listed assets will be unavailable while TATA Engineers perform maintenance. Outages are expected. The entire window is reserved.

Ticket No.:	14409:144
Subject:	Maintenance - I2 AL2S Backbone MINN-MISS2
Affected:	AL2S Backbone MINN-MISS2 IP Backbone MINN-MISS2
Start Time:	Saturday, July 15, 2017, 5:00 AM (0500) UTC
End Time:	Saturday, July 15, 2017, 11:00 AM (1100) UTC
Description:	The above-listed assets will be unavailable while Zayo Engineers perform maintenance. An outage of 6 hours is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:	14178:144
Subject:	Maintenance - I2 AL2S Backbone MINN-MISS2
Affected:	AL2S Backbone MINN-MISS2
Start Time:	Sunday, July 16, 2017, 12:00 PM (1200) UTC
End Time:	Sunday, July 16, 2017, 6:00 PM (1800) UTC
Description:	The above-listed asset will be unavailable while Zayo Engineers perform maintenance. An outage of 6 hours is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.