Generated Report for Internet2 IP

Internet2 IP Network Operations Report
05/12/2014 - 05/18/2014

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

23064	2-High	2-High	Outage Resolved - I2 IP Backbone ATLA-WASH	Hardware	Internal	05/11/2014 7:33 PM	05/12/2014 5:48 PM

Unscheduled Outages Detail

Ticket No.:	23064:45
Subject:	Outage Resolved - I2 IP Backbone ATLA-WASH
Source Of Impact:	Internal
Affected:	Backbone ATLA-WASH
Start Time:	Sunday, May 11, 2014, 7:33 PM (1933) UTC
End Time:	Monday, May 12, 2014, 5:48 PM (1748) UTC
Description:	Backbone ATLA-WASH is now available. The reason for the outage was due to a hardware failure. This hardware has been replaced, and service has been restored.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

23076	2-High	2-High	Emergency Maintenance Completed - I2 IP Backbone CLEV-WASH	Circuit	Vendor	05/13/2014 4:24 PM	05/13/2014 4:39 PM
23014	3-Elevated	2-High	Maintenance 1 of 2 Completed - I2 IP Backbone LOSA-SALT	Circuit	Vendor	05/14/2014 9:04 AM	05/14/2014 11:43 AM
23097	3-Elevated	2-High	Emergency Maintenance Completed - I2 IP Backbones ATLA-WASH and CLEV-NEWY32AOA	Hardware	Vendor	05/14/2014 11:00 PM	05/14/2014 11:03 PM
23073	3-Elevated	3-Elevated	Emergency Maintenance Completed - I2 IP Circuit I2-CHIC-KANS-VLAN-09322	Hardware	Vendor	05/16/2014 6:06 AM	05/16/2014 6:22 AM
23106	3-Elevated	2-High	Emergency Maintenance Completed - I2 IP Backbone CLEV-NEWY32AOA	Hardware	Vendor	05/16/2014 3:03 PM	05/16/2014 3:23 PM

Scheduled Maintenances Detail

Ticket No.:	23076:45
Subject:	Emergency Maintenance Completed - I2 IP Backbone CLEV-WASH
Source Of Impact:	Vendor
Affected:	Backbone CLEV-WASH
Start Time:	Tuesday, May 13, 2014, 4:24 PM (1624) UTC
End Time:	Tuesday, May 13, 2014, 4:39 PM (1639) UTC
Description:	Backbone CLEV-WASH was briefly unavailable while Internet2 Engineers, with the assistance of Equinix technicians, worked to correct a degraded condition on the AL2S backbone. IP traffic re-routed during the outage.

Ticket No.:	23014:45
Subject:	Maintenance 1 of 2 Completed - I2 IP Backbone LOSA-SALT
Source Of Impact:	Vendor
Affected:	Backbone LOSA-SALT
Start Time:	Wednesday, May 14, 2014, 9:04 AM (0904) UTC
End Time:	Wednesday, May 14, 2014, 11:43 AM (1143) UTC
Description:	Backbone LOSA-SALT is now available after Level(3) Engineers performed maintenance. No further outages are expected. IP traffic re-routed during this maintenance. This was maintenance window 1 of 2.

Ticket No.:	23097:45
Subject:	Emergency Maintenance Completed - I2 IP Backbones ATLA-WASH and CLEV-NEWY32AOA
Source Of Impact:	Vendor
Affected:	Backbone ATLA-WASH Backbone CLEV-NEWY32AOA
Start Time:	Wednesday, May 14, 2014, 11:00 PM (2300) UTC
End Time:	Wednesday, May 14, 2014, 11:03 PM (2303) UTC
Description:	Backbones ATLA-WASH and CLEV-NEWY32AOA was unavailable while Ciena Engineers, working with I2 Engineering, performed hardware maintenance, which is completed. IP traffic re-routed during this maintenance.

Ticket No.:	23073:45
Subject:	Emergency Maintenance Completed - I2 IP Circuit I2-CHIC-KANS-VLAN-09322
Source Of Impact:	Vendor
Affected:	I2-CHIC-KANS-VLAN-09183 I2-CHIC-KANS-VLAN-09322
Start Time:	Friday, May 16, 2014, 6:06 AM (0606) UTC
End Time:	Friday, May 16, 2014, 6:22 AM (0622) UTC
Description:	The above listed circuit was briefly unavailable while Internet2's fiber provider performed hardware maintenance. Maintenance has been completed. No further outages are expected.

Ticket No.:	23106:45
Subject:	Emergency Maintenance Completed - I2 IP Backbone CLEV-NEWY32AOA
Source Of Impact:	Vendor
Affected:	Backbone CLEV-NEWY32AOA
Start Time:	Friday, May 16, 2014, 3:03 PM (1503) UTC
End Time:	Friday, May 16, 2014, 3:23 PM (1523) UTC
Description:	Backbone CLEV-NEWY32AOA was unavailable while Internet2 and vendor Engineers performed hardware maintenance, which is completed. IP traffic re-routed during this maintenance.

Downtime and Availability

Internet2 IP Core Nodes	Down Time		Reporting Period Availability		52 Week Availability
ATLA MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99355%	99.99867%
CHIC MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98501%	99.99905%
CLEV MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99089%	99.99924%
HOUS MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97571%	100.00000%
KANS MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99639%	100.00000%
LOSA MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99184%	100.00000%
NEWY MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99943%	100.00000%
SALT MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99241%	100.00000%
SEAT MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99639%	100.00000%
WASH MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98843%	100.00000%

Aggregate Internet2 IP Core Nodes	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99101%	99.99970%

** Less than 52 weeks of data available

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Internet2 IP Backbone Circuits	Down Time		Reporting Period Availability		52 Week Availability
R&E 100G Backbone: I2-ATLA-CHIC-VLAN-09181	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.87363%	99.95693%
R&E 100G Backbone: I2-ATLA-HOUS-VLAN-09182	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.74177%	99.89545%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09179	0 hr 2 min	0 hr 0 min	99.98016%	100.00000%	99.78749%	99.84138%
R&E 100G Backbone: I2-CHIC-CLEV-VLAN-09180	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.79698%	99.85409%
R&E 100G Backbone: I2-CHIC-KANS-VLAN-09183	0 hr 16 min	0 hr 0 min	99.84127%	100.00000%	99.94915%	99.98975%
R&E 100G Backbone: I2-CLEV-NEWY32AOA-VLAN-09177	0 hr 22 min	0 hr 0 min	99.78175%	100.00000%	99.98216%	99.99924%
R&E 100G Backbone: I2-CLEV-WASH-VLAN-09178	0 hr 15 min	0 hr 0 min	99.85119%	100.00000%	99.95105%	99.98179%
R&E 100G Backbone: I2-HOUS-KANS-VLAN-09184	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.73057%	99.77326%
R&E 100G Backbone: I2-HOUS-LOSA-VLAN-09189	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.71881%	99.79660%
R&E 100G Backbone: I2-KANS-SALT-VLAN-09185	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.93777%	99.97002%
R&E 100G Backbone: I2-LOSA-SALT-VLAN-09188	2 hr 39 min	0 hr 0 min	98.42262%	100.00000%	99.94592%	100.00000%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09187	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.96205%	99.99905%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09328	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.96205%	99.99905%
R&E 100G Backbone: I2-NEWY32AOA-WASH-VLAN-09176	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.94972%	99.95617%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09186	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98710%	99.99924%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09327	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98729%	99.99943%
R&E 100G Backbone: I2-WASH-ATLA-VLAN-09179	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05419	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.84100%	99.91310%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05638	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.69016%	99.76359%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05423	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.54406%	99.87724%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05562	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.54292%	99.87743%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05133	17 hr 50 min	17 hr 48 min	89.38492%	89.40476%	99.41143%	99.45905%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05251	0 hr 2 min	0 hr 0 min	99.98016%	100.00000%	99.66606%	99.71236%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-09142	0 hr 2 min	0 hr 0 min	99.98016%	100.00000%	99.84707%	99.85030%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-6366	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08891	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.96604%	99.98786%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08892	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.96262%	99.98786%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05781	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97856%	99.99981%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05976	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97856%	99.99981%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08893	0 hr 2 min	0 hr 0 min	99.98016%	100.00000%	99.95769%	99.99829%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08894	0 hr 2 min	0 hr 0 min	99.98016%	100.00000%	99.96471%	99.99905%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08889	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.82620%	99.83626%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08890	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.80533%	99.83626%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05560	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.68067%	99.75030%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05561	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.68067%	99.75030%
Legacy 10G Backbone: I2-HOUS-KANS-LAG-08934	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05559	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.52395%	99.60686%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05581	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.51996%	99.60667%
Legacy 10G Backbone: I2-KANS-CHIC-10GE-05781	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05138	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.81709%	99.90930%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05566	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.81709%	99.90930%
Legacy 10G Backbone: I2-KANS-SALT-LAG-08935	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.81690%	99.90912%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05563	2 hr 39 min	0 hr 0 min	98.42262%	100.00000%	99.74992%	99.80666%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05571	2 hr 39 min	0 hr 0 min	98.42262%	100.00000%	99.75315%	99.80666%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05564	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.93416%	99.97249%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05572	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.93094%	99.97249%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07612	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.78825%	99.91177%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07613	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.78825%	99.91177%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05565	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98956%	99.99943%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05573	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98956%	99.99943%

Aggregate All Internet2 IP Backbone Circuits	26 hr 50 min	9 hr 2 min	99.68056%	99.78810%	99.84052%	99.89865%

* Internet2 IP 100G Backbone Circuits Ride over AL2S for connectivity.

Upcoming Scheduled Maintenances

Ticket No.:	23102:45
Subject:	Maintenance - I2 IP Backbone ATLA-HOUS
Affected:	Backbone ATLA-HOUS
Start Time:	Tuesday, May 27, 2014, 5:00 AM (0500) UTC
End Time:	Tuesday, May 27, 2014, 11:00 AM (1100) UTC
Description:	Backbone ATLA-HOUS will be unavailable whileLevel(3) Communications perform maintenance in Baton rouge, LA. An outage of 2 hours is expected; however the entire window is reserved. IP traffic will re-route during this maintenance.

Ticket No.:	23117:45
Subject:	Maintenance - I2 IP Backbone CHIC-CLEV
Affected:	Backbone CHIC-CLEV
Start Time:	Friday, May 30, 2014, 5:00 AM (0500) UTC
End Time:	Friday, May 30, 2014, 7:00 AM (0700) UTC
Description:	Backbone CHIC-CLEV will be unavailable while Internet2 Engineers perform maintenance. Outages are expected; however, the entire window is reserved. IP traffic will re-route during this maintenance.