Generated Report for Internet2 IP

Internet2 IP Network Operations Report
03/31/2014 - 04/06/2014

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

22693	2-High	2-High	Brief Outage - I2 IP Backbone ATLA-CHIC	Undetermined	03/31/2014 11:20 AM	03/31/2014 11:21 AM
22713	2-High	2-High	Brief Outage Resolved - I2 IP Backbone HOUS-LOSA	Unannounced Maintenance	04/02/2014 11:16 AM	04/02/2014 12:21 PM
22725	2-High	2-High	Outage Resolved - I2 IP Backbone ATLA-WASH	Circuit - Damaged Fiber	04/03/2014 5:51 PM	04/04/2014 6:59 AM
22739	2-High	2-High	Brief Outage Resolved - I2 IP Backbone CHIC-KANS	Circuit - Bumped Fiber	04/04/2014 7:40 PM	04/04/2014 7:41 PM

Unscheduled Outages Detail

Ticket No.:	22693:45
Subject:	Brief Outage - I2 IP Backbone ATLA-CHIC
Affected:	Backbone ATLA-CHIC
Start Time:	Monday, March 31, 2014, 11:20 AM (1120) UTC
End Time:	Monday, March 31, 2014, 11:21 AM (1121) UTC
Description:	Backbone ATLA-CHIC was briefly unavailable. Internet2 Engineers are investigating the cause; however, the reason for the outage is pending. IP traffic briefly re-routed.

Ticket No.:	22713:45
Subject:	Brief Outage Resolved - I2 IP Backbone HOUS-LOSA
Affected:	Backbone HOUS-LOSA
Start Time:	Wednesday, April 2, 2014, 11:16 AM (1116) UTC
End Time:	Wednesday, April 2, 2014, 12:21 PM (1221) UTC
Description:	Backbone HOUS-LOSA was briefly unavailable. Outage was due to planned fiber maintenance. Maintenance has been completed and no further outages are to be expected. IP traffic re-routed during the outage.

Ticket No.:	22725:45
Subject:	Outage Resolved - I2 IP Backbone ATLA-WASH
Affected:	Backbone ATLA-WASH
Start Time:	Thursday, April 3, 2014, 5:51 PM (1751) UTC
End Time:	Friday, April 4, 2014, 6:59 AM (0659) UTC
Description:	Backbone ATLA-WASH is now available to the community. The fiber provider has confirmed that the repair crew has buried the cable and has left the site. No more outages are expected.

Ticket No.:	22739:45
Subject:	Brief Outage Resolved - I2 IP Backbone CHIC-KANS
Affected:	Backbone CHIC-KANS
Start Time:	Friday, April 4, 2014, 7:40 PM (1940) UTC
End Time:	Friday, April 4, 2014, 7:41 PM (1941) UTC
Description:	Backbone CHIC-KANS was briefly unavailable. Fiber provider Engineers report the reason for outage was a fiber bump.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

22710	3-Elevated	2-High	Emergency Maintenance Completed - I2 IP Backbone ATLA-CHIC	Circuit	04/03/2014 9:09 AM	04/03/2014 9:23 AM

Scheduled Maintenances Detail

Ticket No.:	22710:45
Subject:	Emergency Maintenance Completed - I2 IP Backbone ATLA-CHIC
Affected:	Backbone ATLA-CHIC
Start Time:	Thursday, April 3, 2014, 9:09 AM (0909) UTC
End Time:	Thursday, April 3, 2014, 9:23 AM (0923) UTC
Description:	Backbone ATLA-CHIC was briefly unavailable while Internet2 Engineers perform maintenance. Maintenance has been completed. IP traffic will re-route during this maintenance.

Downtime and Availability

Internet2 IP Core Nodes	Down Time		Reporting Period Availability		52 Week Availability
ATLA MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98084%	100.00000%
CHIC MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98520%	99.99905%
CLEV MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99146%	99.99924%
HOUS MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97685%	100.00000%
KANS MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99791%	100.00000%
LOSA MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99279%	100.00000%
NEWY MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
SALT MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99317%	100.00000%
SEAT MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99734%	100.00000%
WASH MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.94175%	99.99962%

Aggregate Internet2 IP Core Nodes	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98573%	99.99979%

** Less than 52 weeks of data available

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Internet2 IP Backbone Circuits	Down Time		Reporting Period Availability		52 Week Availability
R&E 100G Backbone: I2-ATLA-CHIC-VLAN-09181	0 hr 15 min	0 hr 1 min	99.85119%	99.99008%	99.94175%	99.99867%
R&E 100G Backbone: I2-ATLA-HOUS-VLAN-09182	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98615%	100.00000%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09179	13 hr 8 min	13 hr 8 min	92.18254%	92.18254%	99.78863%	99.84138%
R&E 100G Backbone: I2-CHIC-CLEV-VLAN-09180	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.80874%	99.86434%
R&E 100G Backbone: I2-CHIC-KANS-VLAN-09183	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.96433%	100.00000%
R&E 100G Backbone: I2-CLEV-NEWY32AOA-VLAN-09177	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98786%	99.99924%
R&E 100G Backbone: I2-CLEV-WASH-VLAN-09178	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.95522%	99.98179%
R&E 100G Backbone: I2-HOUS-KANS-VLAN-09184	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.89394%	99.92885%
R&E 100G Backbone: I2-HOUS-LOSA-VLAN-09189	1 hr 5 min	1 hr 5 min	99.35516%	99.35516%	99.74139%	99.80438%
R&E 100G Backbone: I2-KANS-SALT-VLAN-09185	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.93947%	99.97002%
R&E 100G Backbone: I2-LOSA-SALT-VLAN-09188	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97780%	100.00000%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09187	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.96395%	99.99905%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09328	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.96395%	99.99905%
R&E 100G Backbone: I2-NEWY32AOA-WASH-VLAN-09176	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.95124%	99.95636%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09186	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98881%	99.99924%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09327	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98900%	99.99943%
R&E 100G Backbone: I2-WASH-ATLA-VLAN-09179	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05419	0 hr 1 min	0 hr 1 min	99.99008%	99.99008%	99.72374%	99.81538%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05638	13 hr 9 min	13 hr 9 min	92.17262%	92.17262%	99.57290%	99.66587%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05423	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.64917%	99.98122%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05562	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.64803%	99.98141%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05133	13 hr 8 min	13 hr 8 min	92.18254%	92.18254%	99.61787%	99.71141%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05251	13 hr 8 min	13 hr 8 min	92.18254%	92.18254%	99.61919%	99.71141%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-09142	13 hr 8 min	13 hr 8 min	92.18254%	92.18254%	99.84821%	99.85030%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-6366	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08891	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.96680%	99.98786%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08892	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.96338%	99.98786%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05781	0 hr 1 min	0 hr 1 min	99.99008%	99.99008%	99.95257%	99.99981%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05976	0 hr 1 min	0 hr 1 min	99.99008%	99.99008%	99.95257%	99.99981%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08893	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.90665%	99.95636%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08894	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.91367%	99.95712%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08889	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.82886%	99.88464%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08890	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.80798%	99.88464%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05560	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.60288%	99.66625%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05561	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.60288%	99.66625%
Legacy 10G Backbone: I2-HOUS-KANS-LAG-08934	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05559	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.49757%	99.60686%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05581	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.49359%	99.60667%
Legacy 10G Backbone: I2-KANS-CHIC-10GE-05781	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05138	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.81557%	99.90930%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05566	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.81557%	99.90930%
Legacy 10G Backbone: I2-KANS-SALT-LAG-08935	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.81861%	99.90912%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05563	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.78180%	99.80666%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05571	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.78503%	99.80666%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05564	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.76567%	99.83284%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05572	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.76245%	99.83284%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07612	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.73076%	99.91101%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07613	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.73076%	99.91101%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05565	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99127%	99.99943%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05573	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99127%	99.99943%

Aggregate All Internet2 IP Backbone Circuits	67 hr 4 min	0 hr 14 min	99.20159%	99.20437%	99.83999%	99.90181%

* Internet2 IP 100G Backbone Circuits Ride over AL2S for connectivity.

Upcoming Scheduled Maintenances

Ticket No.:	22669:45
Subject:	Maintenance - I2 IP Backbone HOUS-LOSA
Affected:	Backbone HOUS-LOSA
Start Time:	Friday, April 11, 2014, 7:00 AM (0700) UTC
End Time:	Friday, April 11, 2014, 9:00 AM (0900) UTC
Description:	Backbone HOUS-LOSA will be unavailable while Internet2 Engineers perform maintenance to install a new Layer 2 core node in Tucson, AZ. An outage is expected, and the entire window is reserved. IP traffic will re- route during this maintenance.

Ticket No.:	22741:45
Subject:	Maintenance 1 of 2 - I2 IP Backbone HOUS-KANS
Affected:	Backbone HOUS-KANS Connector University of Arizona (HOUS)* Connector MissiON (HOUS)* Connector LONI
Start Time:	Tuesday, April 15, 2014, 5:00 AM (0500) UTC
End Time:	Tuesday, April 15, 2014, 11:00 AM (1100) UTC
Description:	Backbone HOUS-KANS will be unavailable while Level(3) Communications relocate cable in Dallas, TX. An outage of 1 hour is expected; however the entire window is reserved. IP traffic will re-route during this maintenance. An alternate window has been reserved for 4/16 at 0500 UTC, should it be required. *Denotes the connector is multi-homed and therefore will remain reachable

Ticket No.:	22711:45
Subject:	Maintenance - I2 IP Backbone ATLA-HOUS
Affected:	Backbone ATLA-HOUS
Start Time:	Wednesday, April 16, 2014, 4:00 AM (0400) UTC
End Time:	Wednesday, April 16, 2014, 6:00 AM (0600) UTC
Description:	Backbone ATLA-HOUS will be unavailable while I2 Engineers perform maintenance. An outage is expected; however, the entire window is reserved. IP traffic will re-route during this maintenance.

Ticket No.:	22742:45
Subject:	Maintenance 2 of 2 - I2 IP Backbone HOUS-KANS
Affected:	Backbone HOUS-KANS Connector University of Arizona (HOUS)* Connector MissiON (HOUS)* Connector LONI
Start Time:	Wednesday, April 16, 2014, 5:00 AM (0500) UTC
End Time:	Wednesday, April 16, 2014, 11:00 AM (1100) UTC
Description:	Backbone HOUS-KANS will be unavailable while Level(3) Communications relocate cable in Dallas, TX. An outage of 1 hour is expected; however the entire window is reserved. IP traffic will re-route during this maintenance. This is Maintenance window 2 of 2. *Denotes the connector is multi-homed and therefore will remain reachable

Ticket No.:	22733:45
Subject:	Maintenance 1 of 2 - I2 IP Backbones ATLA-CHIC and ATLA-WASH
Affected:	Backbones ATLA-CHIC Backbone ATLA-WASH Connector Indiana Gigapop Connector KyRON Connector MissiON
Start Time:	Wednesday, April 16, 2014, 5:00 AM (0500) UTC
End Time:	Wednesday, April 16, 2014, 11:00 AM (1100) UTC
Description:	This is the first of two maintenance windows Backbones ATLA-CHIC and ATLA-WASH will be unavailable while fiber provider Engineers perform maintenance. Outages are expected, and the entire window is reserved. IP traffic will re-route during this maintenance.

Ticket No.:	22734:45
Subject:	Maintenance 2 of 2 - I2 IP Backbones ATLA-CHIC and ATLA-WASH
Affected:	Backbones ATLA-CHIC Backbone ATLA-WASH Connector Indiana Gigapop Connector KyRON Connector MissiON
Start Time:	Thursday, April 17, 2014, 5:00 AM (0500) UTC
End Time:	Thursday, April 17, 2014, 11:00 AM (1100) UTC
Description:	This is the second of two maintenance windows Backbones ATLA-CHIC and ATLA-WASH will be unavailable while fiber provider Engineers perform maintenance. Outages are expected, and the entire window is reserved. IP traffic will re-route during this maintenance.

Ticket No.:	22708:45
Subject:	Maintenance - I2 IP OOB (ATLA)
Affected:	oob.atla.net.internet2.edu
Start Time:	Thursday, April 17, 2014, 7:00 AM (0700) UTC
End Time:	Thursday, April 17, 2014, 10:00 AM (1000) UTC
Description:	OOB monitoring will become unavailable, while Level(3) Engineers perform maintenance in Atlanta, GA. No network impact is expected.

Ticket No.:	22757:45
Subject:	Maintenance - I2 IP Backbones ATLA-CHIC and ATLA-WASH
Affected:	Backbone ATLA-CHIC Backbone ATLA-WASH
Start Time:	Friday, April 18, 2014, 5:00 AM (0500) UTC
End Time:	Friday, April 18, 2014, 7:00 AM (0700) UTC
Description:	Backbones ATLA-CHIC and ATLA-WASH will be unavailable while Level 3 Engineers perform maintenance. An outage is expected, and the entire window is reserved. IP traffic will re-route during this maintenance.