Internet2 IP Network Operations Report
10/21/2013 - 10/27/2013

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

217142-High 2-High Outage Resolved - I2 IP Backbone LOSA-WASH Circuit - Other 10/21/2013 2:59 AM 10/21/2013 3:18 AM
217182-High 2-High Outage Resolved - I2 IP Backbone HOUS-LOSA Hardware 10/21/2013 11:27 AM 10/21/2013 11:28 AM
10/21/2013 11:29 AM 10/21/2013 11:30 AM
10/21/2013 11:31 AM 10/21/2013 12:09 PM

Unscheduled Outages Detail


Ticket No.:21714:45
Subject:Outage Resolved - I2 IP Backbone LOSA-WASH
Affected:Backbone LOSA-WASH
Start Time:Monday, October 21, 2013, 2:59 AM (0259) UTC
End Time:Monday, October 21, 2013, 3:18 AM (0318) UTC
Description:Backbone LOSA-WASH was briefly unavailable. Internet2 Engineers have determined the outage was caused by Oscars deleting the circuit. IP traffic re-routed.

Ticket No.:21718:45
Subject:Outage Resolved - I2 IP Backbone HOUS-LOSA
Affected:Backbone HOUS-LOSA
ION Backbone HOUS-LOSA
Start Time:Monday, October 21, 2013, 11:27 AM (1127) UTC
End Time:Monday, October 21, 2013, 11:28 AM (1128) UTC
Start Time:Monday, October 21, 2013, 11:29 AM (1129) UTC
End Time:Monday, October 21, 2013, 11:30 AM (1130) UTC
Start Time:Monday, October 21, 2013, 11:31 AM (1131) UTC
End Time:Monday, October 21, 2013, 12:09 PM (1209) UTC
Description:The above listed is now available. The reason for the outage was a card malfunction in Tucson, AZ. A maintenance on 10/22/2013 resolved the issue. IP traffic re- routed during the outage.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

21680 3-Elevated 2-High Maintenance Completed - I2 IP Backbone HOUS-LOSA Circuit 10/21/2013 5:00 AM 10/21/2013 5:04 AM
21721 3-Elevated 2-High Emergency Maintenance Completed - I2 IP Backbone HOUS-LOSA Hardware 10/22/2013 12:34 AM 10/22/2013 12:44 AM
21708 3-Elevated 2-High Maintenance Completed - I2 IP 10GE LAG Backbone Circuits CLEV-NEWY Hardware 10/24/2013 4:17 AM 10/24/2013 6:24 AM
21722 3-Elevated 2-High Maintenance Completed - I2 IP Backbone CLEV-NEWY and ATLA-CHIC Software 10/24/2013 4:06 AM 10/24/2013 4:10 AM

Scheduled Maintenances Detail

Ticket No.:21680:45
Subject:Maintenance Completed - I2 IP Backbone HOUS-LOSA
Affected:Backbone HOUS-LOSA
ION Backbone HOUS-LOSA
Start Time:Monday, October 21, 2013, 5:00 AM (0500) UTC
End Time:Monday, October 21, 2013, 5:04 AM (0504) UTC
Description: Backbone HOUS-LOSA was unavailable while Level(3) Engineers performed maintenance. Maintenance has been completed. IP traffic will re-route during this maintenance.

Ticket No.:21721:45
Subject:Emergency Maintenance Completed - I2 IP Backbone HOUS-LOSA
Affected:Backbone HOUS-LOSA
Start Time:Tuesday, October 22, 2013, 12:34 AM (0034) UTC
End Time:Tuesday, October 22, 2013, 12:44 AM (0044) UTC
Description: Backbone HOUS-LOSA was unavailable while Level(3) Engineers performed emergency hardware maintenance. Maintenance has been completed.

Ticket No.:21708:45
Subject:Maintenance Completed - I2 IP 10GE LAG Backbone Circuits CLEV-NEWY
Affected:ION Backbone CLEV-NEWY
Start Time:Thursday, October 24, 2013, 4:17 AM (0417) UTC
End Time:Thursday, October 24, 2013, 6:24 AM (0624) UTC
Description: Backbone CLEV-NEWY was unavailable while Internet2 Engineers performed maintenance. Maintenance has been completed. IP traffic re-routed during this maintenance.

Ticket No.:21722:45
Subject:Maintenance Completed - I2 IP Backbone CLEV-NEWY and ATLA-CHIC
Affected:Backbones CLEV-NEWY and ATLA-CHIC
Start Time:Thursday, October 24, 2013, 4:06 AM (0406) UTC
End Time:Thursday, October 24, 2013, 4:10 AM (0410) UTC
Description: Backbones CLEV-NEWY and ATLA-CHIC was briefly unavailable while Internet2 Engineers performed maintenance. Maintenance has been completed.. IP traffic re-routed during this maintenance.


Downtime and Availability



Internet2 IP Core Nodes Down TimeReporting Period Availability52 Week Availability
ATLA MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98501% 99.99981
CHIC MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98216% 99.99905
CLEV MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99848% 99.99924
HOUS MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.96983% 100.00000
KANS MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99886% 100.00000
LOSA MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97059% 100.00000
NEWY MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98729% 99.99867
SALT MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97875% 100.00000
SEAT MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.96604% 100.00000
WASH MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.95086% 99.99962

Aggregate Internet2 IP Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.97879%99.99964%

** Less than 52 weeks of data available

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Internet2 IP Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
R&E 100G Backbone: I2-ATLA-CHIC-VLAN-09181 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99526%99.99943%
R&E 100G Backbone: I2-ATLA-HOUS-VLAN-09182 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99545%100.00000%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09179 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99545%100.00000%
R&E 100G Backbone: I2-CHIC-CLEV-VLAN-09180 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98197%99.99981%
R&E 100G Backbone: I2-CHIC-KANS-VLAN-09183 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99772%100.00000%
R&E 100G Backbone: I2-CLEV-NEWY32AOA-VLAN-09177 0 hr 4 min0 hr 0 min 99.96032%100.00000% 99.99355%99.99943%
R&E 100G Backbone: I2-CLEV-WASH-VLAN-09178 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99260%100.00000%
R&E 100G Backbone: I2-HOUS-KANS-VLAN-09184 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943%100.00000%
R&E 100G Backbone: I2-HOUS-LOSA-VLAN-09189 0 hr 13 min0 hr 0 min 99.87103%100.00000% 99.94839%100.00000%
R&E 100G Backbone: I2-KANS-SALT-VLAN-09185 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943%100.00000%
R&E 100G Backbone: I2-LOSA-SALT-VLAN-09188 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943%100.00000%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09187 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97476%99.99924%
R&E 100G Backbone: I2-NEWY32AOA-WASH-VLAN-09176 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%100.00000%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09186 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867%99.99924%
R&E 100G Backbone: I2-WASH-ATLA-VLAN-09179 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05419 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.73987%99.81254%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05638 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.73987%99.81254%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05423 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94080%99.96736%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05562 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94080%99.96736%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05133 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.76890%99.86092%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05251 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.76890%99.86092%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-09142 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99981%99.99981%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-6366 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08891 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89109%99.89754%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08892 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89109%99.89754%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05781 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95712%100.00000%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05976 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93720%100.00000%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08893 2 hr 7 min0 hr 0 min 98.74008%100.00000% 99.91803%99.95731%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08894 2 hr 7 min0 hr 0 min 98.74008%100.00000% 99.91803%99.95731%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08889 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94460%99.99734%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08890 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94460%99.99734%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05560 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89659%99.90570%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05561 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.69547%99.70458%
Legacy 10G Backbone: I2-HOUS-KANS-LAG-08934 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05559 0 hr 53 min0 hr 40 min 99.47421%99.60317% 99.38525%99.55430%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05581 0 hr 53 min0 hr 40 min 99.47421%99.60317% 99.38506%99.55411%
Legacy 10G Backbone: I2-KANS-CHIC-10GE-05781 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05138 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.82316%99.90949%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05566 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.82335%99.90968%
Legacy 10G Backbone: I2-KANS-SALT-LAG-08935 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.88065%99.90949%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05563 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95029%100.00000%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05571 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95351%100.00000%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05564 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.73512%99.82070%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05572 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.73550%99.82392%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07612 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93094%99.98900%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07613 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85845%99.91651%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05565 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96566%99.98596%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05573 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97913%99.99943%

Aggregate All Internet2 IP Backbone Circuits 10 hr 74 min6 hr 17 min 99.92208%99.98347% 99.89937%99.93679%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

* Internet2 IP 100G Backbone Circuits Ride over AL2S for connectivity.



Upcoming Scheduled Maintenances