Internet2 IP Network Operations Report
06/03/2013 - 06/09/2013

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

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New Services

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Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

210222-High 2-High Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved Hardware 06/03/2013 6:07 AM 06/03/2013 8:20 AM
210332-High 2-High Internet2 IP Network Backbone Circuit ATLA-HOUS Outage Resolved Circuit - Bumped Fiber 06/04/2013 3:31 AM 06/04/2013 3:32 AM
06/04/2013 4:21 AM 06/04/2013 4:22 AM
06/04/2013 6:26 AM 06/04/2013 7:59 AM
210382-High 2-High Internet2 IP Network Backbone Circuit CLEV-WASH Brief Outage Resolved Circuit - Other 06/05/2013 1:08 AM 06/05/2013 1:09 AM
210602-High 2-High Internet2 IP Network Backbone Circuit ATLA-CHIC Brief Outage Resolved Circuit - Bumped Fiber 06/08/2013 1:49 PM 06/08/2013 1:50 PM

Unscheduled Outages Detail


Ticket No.:21022:45
Subject:Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved
Affected:Backbone Circuit LOSA-SEAT
Start Time:Monday, June 3, 2013, 6:07 AM (0607) UTC
End Time:Monday, June 3, 2013, 8:20 AM (0820) UTC
Description:The above listed circuits are now available. Level(3) engineers have declared the outage to be caused by a LIM card failure. Service was restored following a warm reset on the card in Eugene, OR and no further outages are expected.

Ticket No.:21033:45
Subject:Internet2 IP Network Backbone Circuit ATLA-HOUS Outage Resolved
Affected:Backbone Circuit ATLA-HOUS
Start Time:Tuesday, June 4, 2013, 3:31 AM (0331) UTC
End Time:Tuesday, June 4, 2013, 3:32 AM (0332) UTC
Start Time:Tuesday, June 4, 2013, 4:21 AM (0421) UTC
End Time:Tuesday, June 4, 2013, 4:22 AM (0422) UTC
Start Time:Tuesday, June 4, 2013, 6:26 AM (0626) UTC
End Time:Tuesday, June 4, 2013, 7:59 AM (0759) UTC
Description:The above listed circuit is available. Level(3) Communications reports that the outage was due to fiber work in Jacksonville, FL. Fiber work has been completed and no further outages are expected.

Ticket No.:21038:45
Subject:Internet2 IP Network Backbone Circuit CLEV-WASH Brief Outage Resolved
Affected:Backbone Circuit CLEV-WASH
Start Time:Wednesday, June 5, 2013, 1:08 AM (0108) UTC
End Time:Wednesday, June 5, 2013, 1:09 AM (0109) UTC
Description:Backbone Circuit CLEV-WASH was briefly unavailable. Internet2 Engineers have confirmed that the outage was caused by a dirty fiber on end of the circuit and a faulty fiber jumper on the other end. All fibers have been cleaned and repaired. No further outages are expected.

Ticket No.:21060:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Brief Outage Resolved
Affected:Backbone Circuit ATLA-CHIC
Start Time:Saturday, June 8, 2013, 1:49 PM (1349) UTC
End Time:Saturday, June 8, 2013, 1:50 PM (1350) UTC
Description:Backbone Circuit ATLA-CHIC was briefly unavailable. Level (3) Communications technicians report the outage was caused by a fiber bump during restoration of an unrelated fiber cut between Nashville, TN and Portland, TN. No further outages are expected. IP traffic will re-route.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

20972 3-Elevated 2-High Internet2 IP Network Backbone Circuit CLEV-WASH Maintenance Alternate Night Extended Completed Circuit 06/06/2013 9:53 AM 06/06/2013 10:45 AM

Scheduled Maintenances Detail

Ticket No.:20972:45
Subject:Internet2 IP Network Backbone Circuit CLEV-WASH Maintenance Alternate Night Extended Completed
Affected:Backbone Circuit CLEV-WASH
Start Time:Thursday, June 6, 2013, 9:53 AM (0953) UTC
End Time:Thursday, June 6, 2013, 10:45 AM (1045) UTC
Description: Backbone Circuit CLEV-WASH was unavailable while Level(3) Communications relocates long haul cable in Fredrick, Maryland. Maintenance has been completed. IP traffic re-routed during this maintenance. This was an alternate window for the maintenance being tracked in ticket 20970.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.98387%
NEWY T16000 hr 0 min100.00000%99.98824%
SEAT MX9600 hr 0 min100.00000%99.96699%
WASH T16000 hr 0 min100.00000%99.95162%
HOUS MX9600 hr 0 min100.00000%99.99203%
LOSA T16000 hr 0 min100.00000%99.97401%
ATLA T16000 hr 0 min100.00000%99.98558%
SALT T16000 hr 0 min100.00000%99.97875%
KANS T16000 hr 0 min100.00000%99.99981%

Aggregate Internet2 IP Core Nodes0 hr 0 min100.00000%99.98010%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.23042%
I2-ATLA-CHIC-10GE-054190 hr 1 min99.99008%99.59643%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.89659%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.96623%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.96623%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%99.74423%
** I2-CHIC-WASH-100GE-061790 hr 0 min100.00000%99.99051%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.69547%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.53666%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.53666%
I2-ATLA-HOUS-10GE-054231 hr 35 min99.05754%99.76017%
** I2-ATLA-HOUS-10GE-055621 hr 35 min99.05754%99.76017%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.93397%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.93378%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.96623%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.97970%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.95219%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.95294%
I2-ATLA-CHIC-10GE-056380 hr 1 min99.99008%99.64993%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.97647%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.97799%
I2-CHIC-KANS-10GE-059760 hr 0 min100.00000%99.92600%
I2-LOSA-SEAT-10GE-055642 hr 13 min98.68056%99.75334%
I2-LOSA-SEAT-10GE-055722 hr 13 min98.68056%99.75694%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.23023%

Aggregate All Internet2 IP Backbone Circuits7 hr 38 min99.81825%99.78678%




Upcoming Scheduled Maintenances

Ticket No.:21061:45
Subject:Internet2 IP Network Backbone Circuit ATLA-WASH Maintenance
Affected:Backbone Circuit ATLA-WASH
Peers RNP and RedCLARA
Start Time:Friday, June 14, 2013, 1:00 AM (0100) UTC
End Time:Friday, June 14, 2013, 10:00 AM (1000) UTC
Description: Backbone Circuit ATLA-WASH will be unavailable while Level(3) Engineers perform maintenance. Outages are expected and the entire window is reserved. IP traffic will re-route during this maintenance.