Generated Report for Internet2 IP

Internet2 IP Network Operations Report
05/06/2013 - 05/12/2013

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

20853	2-High	2-High	Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved	Unannounced Maintenance	05/08/2013 3:16 AM	05/08/2013 4:29 AM
20862	1-Critical	1-Critical	Internet2 IP Network Core Node WASH Brief Outage Resolved	Hardware	05/09/2013 3:05 AM	05/09/2013 3:08 AM
20867	2-High	2-High	Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved	Unannounced Maintenance	05/09/2013 3:08 PM	05/09/2013 2:33 PM
20881	1-Critical	1-Critical	Internet2 IP Network Core Node NEWY Brief Outage Resolved	Hardware	05/12/2013 7:47 AM	05/12/2013 7:49 AM

Unscheduled Outages Detail

Ticket No.:	20853:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved
Affected:	Backbone Circuit ATLA-CHIC Connector FLR/SOX Connector University of Memphis
Start Time:	Wednesday, May 8, 2013, 3:16 AM (0316) UTC
End Time:	Wednesday, May 8, 2013, 4:29 AM (0429) UTC
Description:	The above listed is now available. Level(3) Communication Technicians have reported that this was due to a planned maintenance. Maintenance has been completed. IP traffic re-routed during the outage.

Ticket No.:	20862:45
Subject:	Internet2 IP Network Core Node WASH Brief Outage Resolved
Affected:	Core Node WASH and its Connector(s) and Participants. ION Backbone LOSA-WASH
Start Time:	Thursday, May 9, 2013, 3:05 AM (0305) UTC
End Time:	Thursday, May 9, 2013, 3:08 AM (0308) UTC
Description:	The above was briefly unavailable. Internet2 Engineers have indicated a router problem in Washington, DC is the RFO. Further updates will be provided if necessary.

Ticket No.:	20867:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved
Affected:	Backbone Circuit ATLA-CHIC
Start Time:	Thursday, May 9, 2013, 3:08 PM (1508) UTC
End Time:	Thursday, May 9, 2013, 2:33 PM (1433) UTC
Description:	Backbone Circuit ATLA-CHIC is available. Level(3) Technicians performed emergency maintenance to repair a route-reflectance issue. IP traffic re-routed. Work has been completed. No further outages are anticipated.

Ticket No.:	20881:45
Subject:	Internet2 IP Network Core Node NEWY Brief Outage Resolved
Affected:	Core Node NEWY and its Connector(s) and Participants ION Backbone Circuit CLEV-NEWY ION Backbone Circuit NEWY-WASH
Start Time:	Sunday, May 12, 2013, 7:47 AM (0747) UTC
End Time:	Sunday, May 12, 2013, 7:49 AM (0749) UTC
Description:	Core Node NEWY was briefly unavailable due to a failing backup Router Engine in New York, NY. Internet2 Engineers, with the assistance of Level(3) communications technicians, have replaced the card and no further outages are expected. All connections to the Core Node were affected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

20765	3-Elevated	2-High	Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed	Hardware	05/08/2013 9:19 AM	05/08/2013 9:36 AM
20812	3-Elevated	2-High	Internet2 IP Network Backbone Circuit LOSA-SEAT Maintenance Completed	Circuit	05/09/2013 7:11 AM	05/09/2013 9:53 AM
20771	3-Elevated	2-High	Internet2 IP Network Backbone HOUS-LOSA Maintenance Completed	Circuit	05/10/2013 5:43 AM	05/10/2013 8:11 AM

Scheduled Maintenances Detail

Ticket No.:	20765:45
Subject:	Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed
Affected:	Backbone Circuit KANS-SALT Connector CalREN and its participants
Start Time:	Wednesday, May 8, 2013, 9:19 AM (0919) UTC
End Time:	Wednesday, May 8, 2013, 9:36 AM (0936) UTC
Description:	Backbone Circuit KANS-SALT was unavailable while Level(3) Engineers performed maintenance. Maintenance has been completed. IP traffic re-routed during this maintenance.

Ticket No.:	20812:45
Subject:	Internet2 IP Network Backbone Circuit LOSA-SEAT Maintenance Completed
Affected:	Backbone Circuit LOSA-SEAT Connector Oregon Gigapop
Start Time:	Thursday, May 9, 2013, 7:11 AM (0711) UTC
End Time:	Thursday, May 9, 2013, 9:53 AM (0953) UTC
Description:	Backbone Circuit LOSA-SEAT was unavailable while Level(3) Communications Engineers performed maintenance. Maintenance has been completed. IP traffic re-routed during this maintenance.

Ticket No.:	20771:45
Subject:	Internet2 IP Network Backbone HOUS-LOSA Maintenance Completed
Affected:	Backbone HOUS-LOSA ION Backbone HOUS-LOSA
Start Time:	Friday, May 10, 2013, 5:43 AM (0543) UTC
End Time:	Friday, May 10, 2013, 8:11 AM (0811) UTC
Description:	IP Backbone HOUS-LOSA was unavailable while Level(3) Communications Engineers performed maintenance required by the TXDOT in Giddings, TX and Austin, TX. Maintenance has been completed.

Downtime and Availability

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
CHIC T1600	0 hr 0 min	100.00000%	99.98387%
NEWY T1600	0 hr 2 min	99.98016%	99.98862%
SEAT MX960	0 hr 0 min	100.00000%	99.96699%
WASH T1600	0 hr 0 min	100.00000%	99.95162%
HOUS MX960	0 hr 0 min	100.00000%	99.99203%
LOSA T1600	0 hr 0 min	100.00000%	99.97401%
ATLA T1600	0 hr 0 min	100.00000%	99.98558%
SALT T1600	0 hr 0 min	100.00000%	99.97970%
KANS T1600	0 hr 0 min	100.00000%	99.99981%

Aggregate Internet2 IP Core Nodes	0 hr 2 min	99.99780%	99.98025%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-HOUS-LOSA-10GE-05559	2 hr 28 min	98.53175%	99.22833%
I2-ATLA-CHIC-10GE-05419	1 hr 48 min	98.92857%	99.64329%
** I2-HOUS-KANS-10GE-05560	0 hr 0 min	100.00000%	99.89659%
I2-CHIC-NEWY32AOA-10GE-05239	0 hr 0 min	100.00000%	99.96053%
** I2-CHIC-NEWY32AOA-10GE-05667	0 hr 0 min	100.00000%	99.96053%
** I2-NEWY32AOA-WASH-100GE-06126	0 hr 0 min	100.00000%	99.71843%
** I2-CHIC-WASH-100GE-06179	0 hr 0 min	100.00000%	99.99051%
** I2-HOUS-KANS-10GE-05561	0 hr 0 min	100.00000%	99.69547%
I2-ATLA-WASH-10GE-05251	0 hr 3 min	99.97024%	99.67460%
I2-ATLA-WASH-10GE-05133	0 hr 3 min	99.97024%	99.67460%
I2-ATLA-HOUS-10GE-05423	0 hr 0 min	100.00000%	99.77876%
** I2-ATLA-HOUS-10GE-05562	0 hr 0 min	100.00000%	99.77876%
** I2-KANS-SALT-10GE-05566	0 hr 17 min	99.83135%	99.93397%
I2-KANS-SALT-10GE-05138	0 hr 17 min	99.83135%	99.93378%
** I2-SALT-SEAT-10GE-05565	0 hr 0 min	100.00000%	99.96623%
** I2-SALT-SEAT-10GE-05573	0 hr 0 min	100.00000%	99.97970%
** I2-LOSA-SALT-10GE-05571	0 hr 0 min	100.00000%	99.94649%
** I2-LOSA-SALT-10GE-05563	0 hr 0 min	100.00000%	99.94725%
I2-ATLA-CHIC-10GE-05638	1 hr 48 min	98.92857%	99.69680%
I2-CHIC-KANS-10GE-05567	0 hr 0 min	100.00000%	99.97647%
I2-CHIC-KANS-10GE-05568	0 hr 0 min	100.00000%	99.97799%
I2-CHIC-KANS-10GE-05976	0 hr 0 min	100.00000%	99.92600%
I2-LOSA-SEAT-10GE-05564	2 hr 42 min	98.39286%	99.77326%
I2-LOSA-SEAT-10GE-05572	2 hr 42 min	98.39286%	99.77687%
I2-HOUS-LOSA-10GE-05581	2 hr 28 min	98.53175%	99.22814%

Aggregate All Internet2 IP Backbone Circuits	14 hr 36 min	99.65238%	99.80253%

Upcoming Scheduled Maintenances

Ticket No.:	20809:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance
Affected:	Backbone Circuit HOUS-LOSA ION Backbone Circuit HOUS-LOSA
Start Time:	Tuesday, May 14, 2013, 5:00 AM (0500) UTC
End Time:	Tuesday, May 14, 2013, 7:00 AM (0700) UTC
Description:	Backbone Circuit HOUS-LOSA will be unavailable while Level(3) Communications performs hardware maintenance in Tornillo, TX. Outages are expected, and the entire window is reserved.