Internet2 IP Network Operations Report
04/08/2013 - 04/14/2013

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





206942-High
2-High

Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved
Unannounced Maintenance
04/09/2013 9:46 AM
04/09/2013 12:04 PM


207052-High
2-High

Internet2 IP Network Backbone Circuit CLEV-NEWY32AOA Outage Resolved
Hardware
04/09/2013 11:14 PM
04/10/2013 2:55 AM


207062-High
2-High

Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved
Unannounced Maintenance
04/10/2013 7:01 AM
04/10/2013 8:05 AM






Unscheduled Outages Detail






Ticket No.:20694:45



Subject:Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved



Affected:Backbone Circuit  LOSA-SEAT



Start Time:Tuesday, April 9, 2013, 9:46 AM (0946) UTC



End Time:Tuesday, April 9, 2013, 12:04 PM (1204) UTC


Description:Both portions of the bundled Backbone Circuit LOSA-SEAT are currently
available following a brief outage due to maintenance.  Maintenance
ended at 1300 UTC. All devices are restored and no further problems
are expected.







Ticket No.:20705:45



Subject:Internet2 IP Network Backbone Circuit CLEV-NEWY32AOA Outage Resolved



Affected:Backbone Circuit  CLEV-NEWY32AOA



Start Time:Tuesday, April 9, 2013, 11:14 PM (2314) UTC



End Time:Wednesday, April 10, 2013, 2:55 AM (0255) UTC


Description:Backbone Circuit CLEV-NEWY32AOA is now available to the community.
Level (3) Communications technicians reported a WSS card had failed in
Albany, NY. A replacement card arrived on site at 01:45 UTC. The card
was replaced. The outage is resolved, no further outages are expected.







Ticket No.:20706:45



Subject:Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved



Affected:Backbone Circuit  LOSA-SEAT



Start Time:Wednesday, April 10, 2013, 7:01 AM (0701) UTC



End Time:Wednesday, April 10, 2013, 8:05 AM (0805) UTC


Description:Backbone Circuit LOSA-SEAT is now available to the community. Level (3) Communications technicians have confirmed that the outage is due to maintenance being performed in West Sacremento, CA. Maintenance has been completed.  No further outages are expected.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





20621
3-Elevated
2-High

Internet2 IP Network Backbone Circuit CHIC-KANS Maintenance Completed
Circuit
04/09/2013 5:06 AM
04/09/2013 7:29 AM


20683
3-Elevated
1-Critical

Internet2 IP Network Core Node ATLA Maintenance Completed
Hardware
04/12/2013 3:00 AM
04/12/2013 4:15 AM




Scheduled Maintenances Detail





Ticket No.:20621:45



Subject:Internet2 IP Network Backbone Circuit CHIC-KANS Maintenance Completed



Affected:Backbone Circuit CHIC-KANS



Start Time:Tuesday, April 9, 2013, 5:06 AM (0506) UTC



End Time:Tuesday, April 9, 2013, 7:29 AM (0729) UTC


Description:   Backbone Circuit CHIC-KANS was unavailable while circuit provider engineers performed
maintenance.  Maintenance has been completed.
IP traffic re-routed during this maintenance.



  







Ticket No.:20683:45



Subject:Internet2 IP Network Core Node ATLA Maintenance Completed



Affected:Core Node ATLA and its Connectors and Participants



Start Time:Friday, April 12, 2013, 3:00 AM (0300) UTC



End Time:Friday, April 12, 2013, 4:15 AM (0415) UTC


Description:   Core Node ATLA was unavailable while Internet2 Engineers performed
core node upgrade maintenance. All connections to the Core Node was
affected. Maintenance has been completed.



  










Downtime and Availability







Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability


CHIC T16000 hr 0 min100.00000%99.98387%
NEWY T16000 hr 0 min100.00000%100.00000%
SEAT MX9600 hr 0 min100.00000%99.96699%
WASH T16000 hr 0 min100.00000%99.99905%
HOUS MX9600 hr 0 min100.00000%99.99203%
LOSA T16000 hr 0 min100.00000%99.97401%
ATLA T16001 hr 14 min99.26587%99.98558%
SALT T16000 hr 0 min100.00000%99.97970%
KANS T16000 hr 0 min100.00000%99.99981%
      
Aggregate Internet2 IP Core Nodes1 hr 14 min99.91843%99.98678%

** Less than 52 weeks of data available

	    

	    
Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.24636%
I2-ATLA-CHIC-10GE-054190 hr 0 min100.00000%99.81387%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.98254%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.96015%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.96015%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%99.64917%
** I2-CHIC-WASH-100GE-061790 hr 0 min100.00000%99.99051%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.78142%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.71957%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.71957%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.77876%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.77876%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.93720%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.93701%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.96547%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.97970%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.94649%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.94536%
I2-ATLA-CHIC-10GE-056380 hr 0 min100.00000%99.86737%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.97211%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.97363%
I2-CHIC-KANS-10GE-059762 hr 23 min98.58135%99.92164%
I2-LOSA-SEAT-10GE-055643 hr 22 min97.99603%99.90532%
I2-LOSA-SEAT-10GE-055723 hr 22 min97.99603%99.90893%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.24617%
      
Aggregate All Internet2 IP Backbone Circuits9 hr 7 min99.78294%99.83549%



Upcoming Scheduled Maintenances





Ticket No.:20684:45



Subject:Internet2 IP Network Core Node WASH Maintenance



Affected:Core Node WASH and its Connector(s) and Participants



Start Time:Thursday, April 18, 2013, 3:00 AM (0300) UTC



End Time:Thursday, April 18, 2013, 8:05 AM (0805) UTC



Description:   Core Node WASH will be unavailable while Internet2 Engineers perform
core node upgrade maintenance.  Outages are expected throughout and
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:20708:45



Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance



Affected:Backbone Circuit ATLA-CHIC
Connector IndianaGigaPOP*
Connector KyRON*
Connector University of Memphis*
Connector SOX*



Start Time:Friday, April 26, 2013, 5:00 AM (0500) UTC



End Time:Friday, April 26, 2013, 11:00 AM (1100) UTC



Description:   Backbone circuit ATLA-CHIC will be unavailable while vendor Engineers repair fiber in 
Caneyville, KY.  An outage of up to 5 hours is expected; however the entire window is 
reserved.

*Denotes Connectors are multihomed and should remain reachable