Internet2 IP Network Operations Report
03/04/2013 - 03/10/2013

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

205011-Critical 1-Critical Internet2 IP Network Core Node ATLA Brief Outage Circuit - Other 03/04/2013 10:54 PM 03/04/2013 10:55 PM
205102-High 2-High Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved Unannounced Maintenance 03/06/2013 8:26 AM 03/06/2013 9:19 AM

Unscheduled Outages Detail


Ticket No.:20501:45
Subject:Internet2 IP Network Core Node ATLA Brief Outage
Affected:Core Node ATLA and its Connector(s) and Participants.
Start Time:Monday, March 4, 2013, 10:54 PM (2254) UTC
End Time:Monday, March 4, 2013, 10:55 PM (2255) UTC
Description:Core Node ATLA was briefly unavailable. Internet2 Engineers are investigating the cause; however, the reason for the outage is pending. All connections to the Core Node were affected.

Ticket No.:20510:45
Subject:Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved
Affected:Backbone Circuit LOSA-SEAT
Start Time:Wednesday, March 6, 2013, 8:26 AM (0826) UTC
End Time:Wednesday, March 6, 2013, 9:19 AM (0919) UTC
Description:Backbone Circuit LOSA-SEAT is available. The outage was caused by maintenance being performed by Level(3) Communications. Maintenance has been completed and no further outages are expected. Traffic re-routed.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

20491 3-Elevated 1-Critical Internet2 IP Network Core Node SEAT Maintenance Completed Hardware 03/08/2013 7:18 AM 03/08/2013 10:11 AM

Scheduled Maintenances Detail

Ticket No.:20491:45
Subject:Internet2 IP Network Core Node SEAT Maintenance Completed
Affected:Core Node SEAT and its Connector(s) and Participants
Start Time:Friday, March 8, 2013, 7:18 AM (0718) UTC
End Time:Friday, March 8, 2013, 10:11 AM (1011) UTC
Description: The Internet2 Core Node in Seattle, WA was unavailable while Internet2 Engineers performed hardware maintenance. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.98387%
NEWY T16000 hr 0 min100.00000%100.00000%
SEAT MX9602 hr 53 min98.28373%99.96699%
WASH T16000 hr 0 min100.00000%99.99905%
HOUS MX9600 hr 0 min100.00000%100.00000%
LOSA T16000 hr 0 min100.00000%100.00000%
ATLA T16000 hr 1 min99.99008%99.99962%
SALT T16000 hr 0 min100.00000%99.97970%
KANS T16000 hr 0 min100.00000%99.99981%

Aggregate Internet2 IP Core Nodes2 hr 54 min99.80820%99.99212%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.27804%
I2-ATLA-CHIC-10GE-054190 hr 0 min100.00000%99.81387%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.84612%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.96015%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.96015%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%99.64917%
** I2-CHIC-WASH-100GE-061790 hr 0 min100.00000%99.99051%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.64500%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.71957%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.71957%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.80381%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.80381%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.95294%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.95276%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.96547%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.97970%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.97249%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.96414%
I2-ATLA-CHIC-10GE-056380 hr 0 min100.00000%99.86737%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.97192%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.97344%
I2-CHIC-KANS-10GE-059760 hr 0 min100.00000%99.97344%
I2-LOSA-SEAT-10GE-055640 hr 53 min99.47421%99.96964%
I2-LOSA-SEAT-10GE-055720 hr 0 min100.00000%99.97325%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.27804%

Aggregate All Internet2 IP Backbone Circuits0 hr 53 min99.97897%99.83937%




Upcoming Scheduled Maintenances

Ticket No.:20499:45
Subject:Internet2 IP Network Core Node HOUS Maintenance
Affected:Core Node HOUS its Connectors and Participants.
Start Time:Wednesday, March 13, 2013, 5:00 AM (0500) UTC
End Time:Wednesday, March 13, 2013, 10:00 AM (1000) UTC
Description: The above listed will be unavailable while Internet2 engineers perform maintenance to swap routers in Houston, TX. All connections to the Core Node will be affected. Traffic will reroute around Houston. Multihomed Connectors will remain available during the maintenance.

Ticket No.:20451:45
Subject:Internet2 Various Backbone Circuits LOUI-NASH Maintenance
Affected:Backbone Circuits ATLA-CHIC
Connectors Indiana Gigapop, SOX (via Internet2 DWS), University of
Louisville (KyRON), and University of Memphis
Start Time:Friday, March 15, 2013, 5:00 AM (0500) UTC
End Time:Friday, March 15, 2013, 11:00 AM (1100) UTC
Description: The above will be unavailable while Level(3) Communications performs permanent restoration repairs to the damaged Louisville to Nashville long haul fiber optic cable. An outages are expected and the entire window is reserved.

Ticket No.:20488:45
Subject:Internet2 IP Network Backbone Circuits ATLA-HOUS Maintenance
Affected:Backbone Circuit ATLA-HOUS
Start Time:Tuesday, March 12, 2013, 6:00 AM (0600) UTC
End Time:Tuesday, March 12, 2013, 12:00 PM (1200) UTC
Description: The above listed backbone circuits between ATLA-HOUS will be unavailable while Level(3) Communications performs fiber relocation maintenance in New Orleans, LA as mandated by the City Public Works Department. The entire window has been reserved.

Ticket No.:20530:45
Subject:Internet2 IP Network Backbone Circuit CLEV-NEWY Maintenance
Affected:Backbone Circuit CLEV-NEWY
Start Time:Thursday, March 14, 2013, 3:00 AM (0300) UTC
End Time:Thursday, March 14, 2013, 4:00 AM (0400) UTC
Description: Backbone Circuit CLEV-NEWY will be unavailable while Internet2 Engineers perform maintenance. An outage of 30 minutes is expected. IP traffic will re-route during this maintenance.