Internet2 IP Network Operations Report
01/09/2012 - 01/15/2012

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

183682-High 2-High Internet2 IP Network Backbone Circuit CHIC-NEWY Outage Resolved Circuit - Damaged Fiber 01/10/2012 2:44 PM 01/11/2012 1:56 AM
183752-High 2-High Internet2 IP Network Backbone Circuit CHIC-WASH Brief Outage Resolved Circuit - Bumped Fiber 01/11/2012 4:18 PM 01/11/2012 4:19 PM
183792-High 2-High Internet2 IP Network Backbone Circuit ATLA-CHIC Availability Circuit - Damaged Fiber 01/12/2012 5:22 PM 01/12/2012 8:28 PM

Unscheduled Outages Detail


Ticket No.:18368:45
Subject:Internet2 IP Network Backbone Circuit CHIC-NEWY Outage Resolved
Affected:Backbone CHIC-NEWY
Connector NOX (CHIC)
Peer CA*Net4 (NEWY) via Montreal
Start Time:Tuesday, January 10, 2012, 2:44 PM (1444) UTC
End Time:Wednesday, January 11, 2012, 1:56 AM (0156) UTC
Description:Backbone CHIC-NEWY, Connector NOX's connection to CHIC and Peer CA*Net4's connection to NEWY via Montreal are available. Level(3) Communications Technicians have completed splicing of damaged fiber. Connector NOX andPeer CA*Net4 are multihomed and therefore remained reachable. No further outages are expected.

Ticket No.:18375:45
Subject:Internet2 IP Network Backbone Circuit CHIC-WASH Brief Outage Resolved
Affected:Backbone Circuit CHIC-WASH
Start Time:Wednesday, January 11, 2012, 4:18 PM (1618) UTC
End Time:Wednesday, January 11, 2012, 4:19 PM (1619) UTC
Description:Backbone Circuit CHIC-WASH was briefly unavailable. Level(3) Communications technicians have confirmed work being performed in the 350 E Cermak location and believe the outage was due to a fiber bump. No further outages are expected. IP traffic should have re-routed during the outage.

Ticket No.:18379:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Availability
Affected:Backbone Circuit ATLA-CHIC
Connectors Indiana Gigapop (ATLA)*, KyRON, SOX (CHIC)*, and University
of Memphis
Start Time:Thursday, January 12, 2012, 5:22 PM (1722) UTC
End Time:Thursday, January 12, 2012, 8:28 PM (2028) UTC
Description:The above are now available. Level(3) Communications technicians have rolled Internet2's circuits to temporary fiber that is not impacted by the partial fiber cut outside Portland, TN. A future maintenance to roll back to the original fiber will be scheduled. We will continue to monitor for any additional outages. IP Traffic should have re-routed during this outage. *Denotes multihomed status and therefore should have remained reachable.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

18353 3-Elevated 2-High Internet2 IP Network Backbone Circuit NEWY-WASH Maintenance Completed Circuit 01/10/2012 5:37 AM 01/10/2012 6:29 AM
18338 3-Elevated 2-High Internet2 IP Network Backbone Circuits CHIC-NEWY and NEWY-WASH Maintenance Completed Hardware 01/12/2012 3:02 AM 01/12/2012 6:07 AM
18382 3-Elevated 2-High Internet2 IP Network Backbone Circuit ATLA-CHIC Emergency Maintenance Completed Circuit 01/13/2012 7:50 AM 01/13/2012 7:51 AM

Scheduled Maintenances Detail

Ticket No.:18353:45
Subject:Internet2 IP Network Backbone Circuit NEWY-WASH Maintenance Completed
Affected:Backbone Circuit NEWY-WASH
Start Time:Tuesday, January 10, 2012, 5:37 AM (0537) UTC
End Time:Tuesday, January 10, 2012, 6:29 AM (0629) UTC
Description: Backbone Circuit NEWY-WASH was unavailable while Level(3) Communications Technicians performed light level troubleshooting in Millersville, MD. Maintenance has been completed.

Ticket No.:18338:45
Subject:Internet2 IP Network Backbone Circuits CHIC-NEWY and NEWY-WASH Maintenance Completed
Affected:Backbone Circuits CHIC-NEWY and NEWY-WASH
Connectors via Core Node NEWY: MAGPI, MAX*, and NOX*
Start Time:Thursday, January 12, 2012, 3:02 AM (0302) UTC
End Time:Thursday, January 12, 2012, 6:07 AM (0607) UTC
Description: The above listed was unavailable while Internet2 Engineers migrated each connection to the new Ciena optical network. Maintenance has been completed.

Ticket No.:18382:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Emergency Maintenance Completed
Affected:Backbone Circuit ATLA-CHIC
Connectors Indiana Gigapop (ATLA)*, KyRON, SOX (CHIC)*, and University
of Memphis
Start Time:Friday, January 13, 2012, 7:50 AM (0750) UTC
End Time:Friday, January 13, 2012, 7:51 AM (0751) UTC
Description: The above listed were unavailable while Level(3) Communications Technicians repair damaged fiber outside Portland, TN. After completion, Internet2's services were returned to our original fiber. IP traffic should have re-routed during the outage. This maintenance has been completed. *Denotes multihomed and therefore should remain reachable.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.94270%
NEWY T16000 hr 0 min100.00000%99.97021%
SEAT MX9600 hr 0 min100.00000%99.99336%
WASH T16000 hr 0 min100.00000%99.94327%
HOUS MX9600 hr 0 min100.00000%99.99279%
LOSA T16000 hr 0 min100.00000%99.96888%
ATLA T16000 hr 0 min100.00000%99.98008%
SALT T16000 hr 0 min100.00000%99.96793%
KANS T16000 hr 0 min100.00000%99.95351%

Aggregate Internet2 IP Core Nodes0 hr 0 min100.00000%99.96808%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.92828%
I2-ATLA-CHIC-10GE-054193 hr 7 min98.14484%99.77364%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.65733%
I2-CHIC-NEWY32AOA-10GE-0523914 hr 17 min91.49802%99.71274%
** I2-CHIC-NEWY32AOA-10GE-0566714 hr 17 min91.49802%99.69623%
I2-NEWY32AOA-WASH-10GE-052423 hr 5 min98.16468%99.87572%
** I2-NEWY32AOA-WASH-100GE-061260 hr 52 min99.48413%99.98994%
I2-CHIC-WASH-10GE-052500 hr 0 min100.00000%99.94744%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.65771%
** I2-NEWY32AOA-WASH-10GE-046433 hr 5 min98.16468%99.87572%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.84954%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.85200%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.98520%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.98520%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.95845%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.95845%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.95712%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.95712%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.93796%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.93796%
I2-ATLA-CHIC-10GE-056383 hr 7 min98.14484%99.77497%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.85732%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.85864%
I2-CHIC-KANS-10GE-059760 hr 0 min100.00000%99.85864%
I2-CHIC-WASH-10GE-056370 hr 0 min100.00000%99.93321%
I2-LOSA-SEAT-10GE-055640 hr 0 min100.00000%99.96888%
I2-LOSA-SEAT-10GE-055720 hr 0 min100.00000%99.96888%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.92828%

Aggregate All Internet2 IP Backbone Circuits41 hr 50 min99.11069%99.88009%





Upcoming Scheduled Maintenances

Ticket No.:18339:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance
Affected:Backbone Circuit ATLA-CHIC
Connector MEMP
Connector SOX (CHIC)
Connector Indiana Gigapop (ATLA)
Start Time:Tuesday, January 31, 2012, 5:00 AM (0500) UTC
End Time:Tuesday, January 31, 2012, 11:00 AM (1100) UTC
Description: The above affected will be unavailable while Level(3) Communications Engineers perform maintenance. An outage of 2 hours is expected; however, the entire window is reserved. IP traffic will re-route during this maintenance.

Ticket No.:18359:45
Subject:Internet2 IP Network Backbone Circuit ATLA-HOUS Maintenance
Affected:Backbone Circuit ATLA-HOUS
Connector LONI
Start Time:Wednesday, February 1, 2012, 6:00 AM (0600) UTC
End Time:Wednesday, February 1, 2012, 12:00 PM (1200) UTC
Description: The above listed will be unavailable while Level(3) Communications performs maintenance to relocate fiber in Orange, TX. An outage of one hour is expected; however the entire window is reserved. IP Traffic will re-route during the maintenance.