Generated Report for Internet2 IP

Internet2 IP Network Operations Report
02/07/2011 - 02/13/2011

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

16889	2-High	2-High	Internet2 IP Network Backbone Circuit HOUS-KANS Outage Resolved	Circuit - Damaged Fiber	02/09/2011 1:59 AM	02/09/2011 5:24 AM
16892	2-High	2-High	Internet2 IP Network Backbone Circuit HOUS-KANS Brief Outage Resolved	Circuit - Other	02/09/2011 2:30 PM	02/09/2011 2:33 PM
16895	2-High	2-High	Internet2 IP Network Backbone Circuit HOUS-KANS Outage Resolved	Circuit - Other	02/10/2011 6:30 AM	02/10/2011 7:16 PM

Unscheduled Outages Detail

Ticket No.:	16889:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-KANS Outage Resolved
Affected:	Backbone Circuit HOUS-KANS Connector LEARN
Start Time:	Wednesday, February 9, 2011, 1:59 AM (0159) UTC
End Time:	Wednesday, February 9, 2011, 5:24 AM (0524) UTC
Description:	Backbone Circuit HOUS-KANS is available. Level (3) Communications reports the outage was due to a frozen fiber pipe. All repairs have been completed and services are stable.

Ticket No.:	16892:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-KANS Brief Outage Resolved
Affected:	Backbone Circuit HOUS-KANS
Start Time:	Wednesday, February 9, 2011, 2:30 PM (1430) UTC
End Time:	Wednesday, February 9, 2011, 2:33 PM (1433) UTC
Description:	Backbone Circuit HOUS-KANS was briefly unavailable. Level (3) Communications reported signal degrade and moved Internet2 to a different fiber pair. No further outages are expected.

Ticket No.:	16895:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-KANS Outage Resolved
Affected:	IP Backbone Circuit HOUS-KANS ION Backbone Circuit HOUS-KANS
Start Time:	Thursday, February 10, 2011, 6:30 AM (0630) UTC
End Time:	Thursday, February 10, 2011, 7:16 PM (1916) UTC
Description:	Backbone Circuit HOUS-KANS is currently unavailable. Level (3) Communications report that the outage was due to frozen fiber connections in Tulsa, OK. Field service crews have thawed out the connections and service levels have been restored. Level(3) Communications are exploring other options to prevent future outages.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

16853	3-Elevated	1-Critical	Internet2 IP Network Core Node KANS Maintenance Completed	Hardware	02/09/2011 5:03 AM	02/09/2011 8:25 AM

Scheduled Maintenances Detail

Ticket No.:	16853:45
Subject:	Internet2 IP Network Core Node KANS Maintenance Completed
Affected:	Core Node KANS and its Connector(s) and Participants
Start Time:	Wednesday, February 9, 2011, 5:03 AM (0503) UTC
End Time:	Wednesday, February 9, 2011, 8:25 AM (0825) UTC
Description:	Core Node KANS was unavailable to the community while Internet2 Engineers swapped the MX 960 to a T1600. This maintenance has been completed.

Downtime and Availability

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
CHIC T1600	0 hr 0 min	100.00000%	99.89109%
NEWY MX960	0 hr 0 min	100.00000%	99.99905%
SEAT MX960	0 hr 0 min	100.00000%	99.96983%
WASH MX960	0 hr 0 min	100.00000%	99.99867%
HOUS MX960	0 hr 0 min	100.00000%	99.99962%
LOSA MX960	0 hr 0 min	100.00000%	99.99943%
ATLA MX960	0 hr 0 min	100.00000%	99.99886%
SALT MX960	0 hr 0 min	100.00000%	99.97249%
KANS MX960	3 hr 22 min	97.99603%	99.96015%

Aggregate Internet2 IP Core Nodes	3 hr 22 min	99.77734%	99.97658%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-HOUS-LOSA-10GE-05559	0 hr 0 min	100.00000%	99.93796%
I2-ATLA-CHIC-10GE-05419	0 hr 0 min	100.00000%	99.77971%
** I2-HOUS-KANS-10GE-05560	16 hr 14 min	90.33730%	99.80476%
I2-CHIC-NEWY32AOA-10GE-05239	0 hr 0 min	100.00000%	99.90153%
** I2-CHIC-NEWY32AOA-10GE-05667	0 hr 0 min	100.00000%	99.90247%
I2-NEWY32AOA-WASH-10GE-05242	0 hr 0 min	100.00000%	99.88369%
I2-CHIC-WASH-10GE-05250	0 hr 0 min	100.00000%	99.91841%
** I2-HOUS-KANS-10GE-05561	16 hr 11 min	90.36706%	99.79698%
** I2-NEWY32AOA-WASH-10GE-04643	0 hr 0 min	100.00000%	99.88407%
I2-ATLA-WASH-10GE-05251	0 hr 0 min	100.00000%	99.99696%
I2-ATLA-WASH-10GE-05133	0 hr 0 min	100.00000%	99.99696%
I2-ATLA-HOUS-10GE-05423	0 hr 0 min	100.00000%	99.91139%
** I2-ATLA-HOUS-10GE-05562	0 hr 0 min	100.00000%	99.92543%
** I2-KANS-SALT-10GE-05566	0 hr 0 min	100.00000%	99.97097%
I2-KANS-SALT-10GE-05138	0 hr 0 min	100.00000%	99.97097%
** I2-SALT-SEAT-10GE-05565	0 hr 0 min	100.00000%	99.97002%
** I2-SALT-SEAT-10GE-05573	0 hr 0 min	100.00000%	99.97002%
** I2-LOSA-SALT-10GE-05571	0 hr 0 min	100.00000%	99.88673%
** I2-LOSA-SALT-10GE-05563	0 hr 0 min	100.00000%	99.88673%
I2-ATLA-CHIC-10GE-05638	0 hr 0 min	100.00000%	99.71311%
I2-CHIC-KANS-10GE-05567	0 hr 0 min	100.00000%	99.91670%
I2-CHIC-KANS-10GE-05568	0 hr 0 min	100.00000%	99.91424%
I2-CHIC-KANS-10GE-05976	0 hr 0 min	100.00000%	99.98691%
I2-CHIC-WASH-10GE-05637	0 hr 0 min	100.00000%	99.99108%
I2-LOSA-SEAT-10GE-05564	0 hr 0 min	100.00000%	99.98463%
I2-LOSA-SEAT-10GE-05572	0 hr 0 min	100.00000%	99.98463%
I2-HOUS-LOSA-10GE-05581	0 hr 0 min	100.00000%	99.94630%

Aggregate All Internet2 IP Backbone Circuits	32 hr 25 min	99.28535%	99.91605%

Upcoming Scheduled Maintenances

Ticket No.:	16910:45
Subject:	Internet2 IP Network Backbone Circuit CHIC-WASH Maintenance
Affected:	Backbone Circuit CHIC-WASH Connector CIC (CHIC)* IXP Startlight Connector University of Memphis
Start Time:	Friday, February 18, 2011, 5:00 AM (0500) UTC
End Time:	Friday, February 18, 2011, 8:00 AM (0800) UTC
Description:	IP Backbone Circuit CHIC-WASH and the above listed will be unavailable while Internet2 engineers perform maintenance to replace an FPC card in Chicago, IL. Outages are expected throughout the maintenance window. *denotes multihomed status and therefore should remain reachable.

Ticket No.:	16898:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-WASH Maintenance
Affected:	Backbone Circuit ATLA-WASH
Start Time:	Tuesday, February 22, 2011, 5:00 AM (0500) UTC
End Time:	Tuesday, February 22, 2011, 11:00 AM (1100) UTC
Description:	Backbone Circuit ATLA-WASH will be unavailable while Level(3) Communications performs a fiber move in Sandy Springs, GA. An outage of 30 minutes is expected; however the entire window is reserved.

Ticket No.:	16899:45
Subject:	Internet2 IP Network Backbone Circuits ATLA-WASH Maintenance Backout Night
Affected:	I2-ATLA-WASH-10GE-05133 I2-ATLA-WASH-10GE-05251
Start Time:	Wednesday, February 23, 2011, 5:00 AM (0500) UTC
End Time:	Wednesday, February 23, 2011, 11:00 AM (1100) UTC
Description:	Backbone Circuits ATLA-WASH will be unavailable while Level(3) Communications performs a fiber move in Sandy Springs, GA. An outage of 30 minutes is expected; however the entire window is reserved. This is the backout night for ticket #16898

Ticket No.:	16905:45
Subject:	Internet2 IP Network Backbone Circuit SALT-SEAT Maintenance
Affected:	Backbone Circuit SALT-SEAT
Start Time:	Wednesday, February 16, 2011, 8:00 AM (0800) UTC
End Time:	Wednesday, February 16, 2011, 2:00 PM (1400) UTC
Description:	Backbone Circuit SALT-SEAT will be unavailable while Level(3) communications performs fiber relocation due to upcoming construction. An outage of 10 minutes is expected; however the entire window is reserved. IP traffic will re-route during this maintenance.