Generated Report for Internet2 IP

Internet2 IP Network Operations Report
08/23/2010 - 08/29/2010

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

16242	2-High	2-High	Internet2 IP Network Backbone Circuits LOSA-SALT and LOSA-SEAT Outage Resolved	Circuit - Other	08/26/2010 9:29 AM	08/26/2010 10:31 AM
16251	2-High	3-Elevated	Internet2 IP Network Backbone Circuit ATLA-WASH Brief Outage Resolved	Circuit - Other	08/27/2010 5:23 PM	08/27/2010 5:24 PM
16252	2-High	2-High	Internet2 IP Network Backbone Circuit ATLA-CHIC Instability Resolved	Hardware	08/28/2010 1:35 PM	08/29/2010 12:09 AM

Unscheduled Outages Detail

Ticket No.:	16242:45
Subject:	Internet2 IP Network Backbone Circuits LOSA-SALT and LOSA-SEAT Outage Resolved
Affected:	Backbone Circuits LOSA-SALT and LOSA-SEAT
Start Time:	Thursday, August 26, 2010, 9:29 AM (0929) UTC
End Time:	Thursday, August 26, 2010, 10:31 AM (1031) UTC
Description:	Backbone Circuits LOSA-SALT and LOSA-SEAT are now available. Level(3) Communications reports that the outage was due to scheduled fiber maintenance in San Jose, CA. This maintenance is complete.

Ticket No.:	16251:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-WASH Brief Outage Resolved
Affected:	Backbone Circuit ATLA-WASH
Start Time:	Friday, August 27, 2010, 5:23 PM (1723) UTC
End Time:	Friday, August 27, 2010, 5:24 PM (1724) UTC
Description:	Backbone Circuit ATLA-WASH was briefly unavailable. Internet2 Engineers have been contacted and the reason for the outage was a fiber bump by Level3 tech working in the area.

Ticket No.:	16252:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-CHIC Instability Resolved
Affected:	Backbone Circuit ATLA-CHIC Connector University of Memphis
Start Time:	Saturday, August 28, 2010, 1:35 PM (1335) UTC
End Time:	Sunday, August 29, 2010, 12:09 AM (0009) UTC
Description:	Backbone Circuit ATLA-CHIC is currently stable. Level(3) Communications identified and replaced a failing OAM card in Wilcott, IN under maintenance ticket 16253:45. This instability has been resolved.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

16253	3-Elevated	2-High	Internet2 IP Network Backbone Circuit ATLA-CHIC Emergency Maintenance Completed	Circuit	08/29/2010 12:04 AM	08/29/2010 12:09 AM
16231	3-Elevated	1-Critical	Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed	Hardware	08/29/2010 5:17 AM	08/29/2010 5:55 AM

Scheduled Maintenances Detail

Ticket No.:	16253:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-CHIC Emergency Maintenance Completed
Affected:	Backbone Circuit ATLA-CHIC Connector University of Memphis
Start Time:	Sunday, August 29, 2010, 12:04 AM (0004) UTC
End Time:	Sunday, August 29, 2010, 12:09 AM (0009) UTC
Description:	Backbone Circuit ATLA-CHIC was unavailable while Level(3) Communications replaced a failing OAM card in Wilcott, IN. This maintenance has been completed.

Ticket No.:	16231:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed
Affected:	Backbone Circuit ATLA-CHIC Connector KyRON Connector Indiana Gigapop (ATLA)*
Start Time:	Sunday, August 29, 2010, 5:17 AM (0517) UTC
End Time:	Sunday, August 29, 2010, 5:55 AM (0555) UTC
Description:	The above affected were unavailable while Level(3) Communications replaced failing hardware in Birmingham, AL. This maintenance has been completed. *Denotes multihomed status and therefore remained reachable.

Downtime and Availability

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
CHIC T1600	0 hr 0 min	100.00000%	99.99127%
NEWY MX960	0 hr 0 min	100.00000%	99.99962%
SEAT MX960	0 hr 0 min	100.00000%	99.96983%
WASH MX960	0 hr 0 min	100.00000%	99.99962%
HOUS MX960	0 hr 0 min	100.00000%	99.95940%
LOSA MX960	0 hr 0 min	100.00000%	99.95332%
ATLA MX960	0 hr 0 min	100.00000%	99.97173%
SALT MX960	0 hr 0 min	100.00000%	99.97287%
KANS MX960	0 hr 0 min	100.00000%	99.97249%

Aggregate Internet2 IP Core Nodes	0 hr 0 min	100.00000%	99.97668%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-HOUS-LOSA-10GE-05559	0 hr 0 min	100.00000%	99.83189%
I2-ATLA-CHIC-10GE-05419	11 hr 17 min	93.28373%	99.85409%
** I2-HOUS-KANS-10GE-05560	0 hr 0 min	100.00000%	99.99791%
I2-CHIC-NEWY32AOA-10GE-05239	0 hr 0 min	100.00000%	99.79679%
** I2-CHIC-NEWY32AOA-10GE-05667	0 hr 0 min	100.00000%	99.99317%
I2-NEWY32AOA-WASH-10GE-05242	0 hr 0 min	100.00000%	99.78578%
I2-CHIC-WASH-10GE-05250	0 hr 0 min	100.00000%	99.99032%
** I2-HOUS-KANS-10GE-05561	0 hr 0 min	100.00000%	99.98767%
** I2-NEWY32AOA-WASH-10GE-04643	0 hr 0 min	100.00000%	99.85105%
I2-ATLA-WASH-10GE-05251	0 hr 1 min	99.99008%	99.99279%
I2-ATLA-WASH-10GE-05133	0 hr 1 min	99.99008%	99.99279%
I2-ATLA-HOUS-10GE-05423	0 hr 0 min	100.00000%	99.98349%
** I2-ATLA-HOUS-10GE-05562	0 hr 0 min	100.00000%	99.99962%
** I2-KANS-SALT-10GE-05566	0 hr 0 min	100.00000%	99.97097%
I2-KANS-SALT-10GE-05138	0 hr 0 min	100.00000%	99.95522%
** I2-SALT-SEAT-10GE-05565	0 hr 0 min	100.00000%	99.97002%
** I2-SALT-SEAT-10GE-05573	0 hr 0 min	100.00000%	99.97002%
** I2-LOSA-SALT-10GE-05571	1 hr 2 min	99.38492%	99.88673%
** I2-LOSA-SALT-10GE-05563	1 hr 2 min	99.38492%	99.88673%
I2-ATLA-CHIC-10GE-05638	11 hr 17 min	93.28373%	99.79793%
I2-CHIC-KANS-10GE-05567	0 hr 0 min	100.00000%	99.99924%
I2-CHIC-KANS-10GE-05568	0 hr 0 min	100.00000%	99.99924%
I2-CHIC-WASH-10GE-05637	0 hr 0 min	100.00000%	99.99108%
I2-LOSA-SEAT-10GE-05564	1 hr 2 min	99.38492%	99.98463%
I2-LOSA-SEAT-10GE-05572	1 hr 2 min	99.38492%	99.98463%
I2-HOUS-LOSA-10GE-05581	0 hr 0 min	100.00000%	99.83815%

Aggregate All Internet2 IP Backbone Circuits	26 hr 44 min	99.38797%	99.93431%

Upcoming Scheduled Maintenances

Ticket No.:	16219:45
Subject:	Internet2 IP Network Backbone Circuits ATLA-WASH Maintenance
Affected:	Backbone Circuits ATLA-WASH
Start Time:	Thursday, September 2, 2010, 4:01 AM (0401) UTC
End Time:	Thursday, September 2, 2010, 10:00 AM (1000) UTC
Description:	Backbone Circuits ATLA-WASH will be unavailable while Level(3) Communications perform fiber maintenance. An outage of up to an hour is expected; however, the entire window is reserved. IP traffic will re-route during this maintenance.