Generated Report for Internet2 IP

Internet2 IP Network Operations Report
07/26/2010 - 08/01/2010

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

16116	2-High	2-High	Internet2 IP Network Backbone Circuit HOUS-KANS Brief Outage	Undetermined	07/27/2010 4:31 PM	07/27/2010 4:32 PM

Unscheduled Outages Detail

Ticket No.:	16116:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-KANS Brief Outage
Affected:	Backbone Circuit HOUS-KANS
Start Time:	Tuesday, July 27, 2010, 4:31 PM (1631) UTC
End Time:	Tuesday, July 27, 2010, 4:32 PM (1632) UTC
Description:	Backbone Circuit HOUS-KANS was briefly unavailable to the community. Level (3) Communications' technicians are currently investigating the reason for the outage.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

16102	3-Elevated	2-High	Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed	Hardware	07/27/2010 6:27 AM	07/27/2010 7:00 AM
16119	3-Elevated	2-High	Internet2 IP Network Backbone Circuit LOSA-SEAT Maintenance Completed	Circuit	07/29/2010 7:58 AM	07/29/2010 8:17 AM
16115	3-Elevated	3-Elevated	Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed	Hardware	07/30/2010 6:07 AM	07/30/2010 6:45 AM

Scheduled Maintenances Detail

Ticket No.:	16102:45
Subject:	Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed
Affected:	Backbone Circuit KANS-SALT
Start Time:	Tuesday, July 27, 2010, 6:27 AM (0627) UTC
End Time:	Tuesday, July 27, 2010, 7:00 AM (0700) UTC
Description:	Backbone Circuit KANS-SALT was unavailable while Level(3) Communications attempted to replace a DLM in Rawlings, WY. The intended hardware replacement was faulty. As such, a second window will be rescheduled at a date and time yet to be determined. Maintenance has been completed.

Ticket No.:	16119:45
Subject:	Internet2 IP Network Backbone Circuit LOSA-SEAT Maintenance Completed
Affected:	Backbone Circuit LOSA-SEAT
Start Time:	Thursday, July 29, 2010, 7:58 AM (0758) UTC
End Time:	Thursday, July 29, 2010, 8:17 AM (0817) UTC
Description:	Backbone Circuit LOSA-SEAT was unavailable. Level(3) Communications was contacted and identified a scheduled maintenance as the cause. The maintenance window has expired and no further outages are expected.

Ticket No.:	16115:45
Subject:	Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed
Affected:	Backbone Circuit KANS-SALT
Start Time:	Friday, July 30, 2010, 6:07 AM (0607) UTC
End Time:	Friday, July 30, 2010, 6:45 AM (0645) UTC
Description:	Backbone Circuit KANS-SALT was unavailable while Level(3) Communications attempted to replace failing hardware in Rawlins, WY. The replacement was found to be defective and original hardware was returned to service. This maintenance has been completed. IP traffic was rerouted.

Downtime and Availability

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
CHIC T1600	0 hr 0 min	100.00000%	99.99203%
NEWY MX960	0 hr 0 min	100.00000%	99.97856%
SEAT MX960	0 hr 0 min	100.00000%	99.96983%
WASH MX960	0 hr 0 min	100.00000%	99.97590%
HOUS MX960	0 hr 0 min	100.00000%	99.95940%
LOSA MX960	0 hr 0 min	100.00000%	99.95332%
ATLA MX960	0 hr 0 min	100.00000%	99.97173%
SALT MX960	0 hr 0 min	100.00000%	99.97287%
KANS MX960	0 hr 0 min	100.00000%	99.97249%

Aggregate Internet2 IP Core Nodes	0 hr 0 min	100.00000%	99.97179%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-HOUS-LOSA-10GE-05559	0 hr 0 min	100.00000%	99.83189%
I2-ATLA-CHIC-10GE-05419	0 hr 0 min	100.00000%	99.98406%
** I2-HOUS-KANS-10GE-05560	0 hr 1 min	99.99008%	99.99791%
I2-CHIC-NEWY32AOA-10GE-05239	0 hr 0 min	100.00000%	99.79755%
** I2-CHIC-NEWY32AOA-10GE-05667	0 hr 0 min	100.00000%	99.99393%
I2-NEWY32AOA-WASH-10GE-05242	0 hr 0 min	100.00000%	99.89583%
I2-CHIC-WASH-10GE-05250	0 hr 0 min	100.00000%	99.99108%
** I2-HOUS-KANS-10GE-05561	0 hr 1 min	99.99008%	99.98767%
** I2-NEWY32AOA-WASH-10GE-04643	0 hr 0 min	100.00000%	99.96091%
I2-ATLA-WASH-10GE-05251	0 hr 0 min	100.00000%	99.99298%
I2-ATLA-WASH-10GE-05133	0 hr 0 min	100.00000%	99.48106%
I2-ATLA-HOUS-10GE-05423	0 hr 0 min	100.00000%	99.98368%
** I2-ATLA-HOUS-10GE-05562	0 hr 0 min	100.00000%	99.99981%
** I2-KANS-SALT-10GE-05566	1 hr 11 min	99.29563%	99.97476%
I2-KANS-SALT-10GE-05138	1 hr 11 min	99.29563%	99.95902%
** I2-SALT-SEAT-10GE-05565	0 hr 0 min	100.00000%	99.97002%
** I2-SALT-SEAT-10GE-05573	0 hr 0 min	100.00000%	99.97002%
** I2-LOSA-SALT-10GE-05571	0 hr 0 min	100.00000%	99.89849%
** I2-LOSA-SALT-10GE-05563	0 hr 0 min	100.00000%	99.89849%
I2-ATLA-CHIC-10GE-05638	0 hr 0 min	100.00000%	99.92790%
I2-CHIC-KANS-10GE-05567	0 hr 0 min	100.00000%	100.00000%
I2-CHIC-KANS-10GE-05568	0 hr 0 min	100.00000%	100.00000%
I2-CHIC-WASH-10GE-05637	0 hr 0 min	100.00000%	99.99108%
I2-LOSA-SEAT-10GE-05564	0 hr 19 min	99.81151%	99.99639%
I2-LOSA-SEAT-10GE-05572	0 hr 19 min	99.81151%	99.99639%
I2-HOUS-LOSA-10GE-05581	0 hr 0 min	100.00000%	99.83815%

Aggregate All Internet2 IP Backbone Circuits	3 hr 2 min	99.93056%	99.93535%

Upcoming Scheduled Maintenances

Ticket No.:	16126:45
Subject:	Internet2 IP Network Backbone Circuit KANS-SALT Maintenance
Affected:	Backbone Circuit KANS-SALT
Start Time:	Tuesday, August 3, 2010, 6:00 AM (0600) UTC
End Time:	Tuesday, August 3, 2010, 10:00 AM (1000) UTC
Description:	Backbone Circuit DENV-KANS will be unavailable while Level(3) Communications replaces failing hardware in Rawlins, WY. A brief outage is expected, however the entire maintenance window has been reserved. IP traffic will reroute.