Internet2 IP Network Operations Report
08/03/2009 - 08/09/2009

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

144942-High 2-High Internet2 IP Network Backbone Circuit HOUS-KANS Brief Outage Undetermined 08/05/2009 11:47 PM 08/05/2009 11:48 PM
144952-High 2-High Internet2 IP Network Backbone Circuit CHIC-WASH Outage Resolved Circuit - Other 08/06/2009 3:39 AM 08/06/2009 5:20 PM
145052-High 2-High Internet2 IP Network Backbone Circuit ATLA-WASH Outage Resolved Circuit - Damaged Fiber 08/07/2009 11:48 PM 08/08/2009 12:04 AM

Unscheduled Outages Detail


Ticket No.:14494:45
Subject:Internet2 IP Network Backbone Circuit HOUS-KANS Brief Outage
Affected:Backbone Circuit HOUS-KANS
Start Time:Wednesday, August 5, 2009, 11:47 PM (2347) UTC
End Time:Wednesday, August 5, 2009, 11:48 PM (2348) UTC
Description:Internet2 IP Network Backbone Circuit HOUS-KANS was briefly unavailable to the community. Level(3) Communications investigated; however, due to the brevity of the outage, they were unable to determine the cause.

Ticket No.:14495:45
Subject:Internet2 IP Network Backbone Circuit CHIC-WASH Outage Resolved
Affected:Backbone Circuit CHIC-WASH
Connector MERIT
Start Time:Thursday, August 6, 2009, 3:39 AM (0339) UTC
End Time:Thursday, August 6, 2009, 5:20 PM (1720) UTC
Description:Backbone Circuit CHIC-WASH is now available to the community. Level(3) Communications determined that the outage was caused by a defective BMM card in Pittsburgh, PA. The card has been replaced and service has been restored.

Ticket No.:14505:45
Subject:Internet2 IP Network Backbone Circuit ATLA-WASH Outage Resolved
Affected:Backbone Circuit (ATLA-WASH)
Start Time:Friday, August 7, 2009, 11:48 PM (2348) UTC
End Time:Saturday, August 8, 2009, 12:04 AM (0004) UTC
Description:Backbone Circuit (ATLA-WASH) is now available. Level(3) Communications Engineers found the cause of the outage to be an emergency fiber cut repair outside of Richmond, VA. Work has been completed and service restored.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

14450 3-Elevated 1-Critical Internet2 IP Network Core Node NEWY Maintenance Completed Hardware 08/07/2009 2:14 AM 08/07/2009 4:05 AM
14509 2-High 2-High Internet2 IP Network Backbone Circuit LOSA-SEAT Emergency Maintenance Completed Circuit 08/08/2009 8:33 AM 08/08/2009 8:56 AM
08/08/2009 9:36 AM 08/08/2009 9:37 AM
14525 3-Elevated 2-High Internet2 IP Network Backbone Circuit CHIC-WASH Maintenance Completed Circuit 08/08/2009 9:13 AM 08/08/2009 9:22 AM

Scheduled Maintenances Detail

Ticket No.:14450:45
Subject:Internet2 IP Network Core Node NEWY Maintenance Completed
Affected:Core Node NEWY and its Connector(s) and
Participants
Start Time:Friday, August 7, 2009, 2:14 AM (0214) UTC
End Time:Friday, August 7, 2009, 4:05 AM (0405) UTC
Description: The listed circuits were unavailable to the community while Internet2 Engineers performed a maintenance to upgrade the NEWY T640 router to an MX 960 router. The maintenance has been completed and services have been restored.

Ticket No.:14509:45
Subject:Internet2 IP Network Backbone Circuit LOSA-SEAT Emergency Maintenance Completed
Affected:Backbone Circuit (LOSA-SEAT)
Start Time:Saturday, August 8, 2009, 8:33 AM (0833) UTC
End Time:Saturday, August 8, 2009, 8:56 AM (0856) UTC
Start Time:Saturday, August 8, 2009, 9:36 AM (0936) UTC
End Time:Saturday, August 8, 2009, 9:37 AM (0937) UTC
Description: Backbone Circuit (LOSA-SEAT) was unavailable. Level(3) Communications identified the outage was due to fiber maintenance they performed in Olympia, WA. Maintenance has been completed.

Ticket No.:14525:45
Subject:Internet2 IP Network Backbone Circuit CHIC-WASH Maintenance Completed
Affected:Backbone Circuit CHIC-WASH
Start Time:Saturday, August 8, 2009, 9:13 AM (0913) UTC
End Time:Saturday, August 8, 2009, 9:22 AM (0922) UTC
Description: Internet2 IP Network Backbone Circuit CHIC-WASH was unavailable to the community while Level(3) Communications performed an emergency maintenance to re-route traffic back to its original path. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T6400 hr 0 min100.00000%99.98160%
NEWY T6401 hr 51 min98.89881%99.97780%
SEAT T6400 hr 0 min100.00000%99.99089%
WASH T6400 hr 0 min100.00000%99.99924%
HOUS T6400 hr 0 min100.00000%99.99203%
LOSA T6400 hr 0 min100.00000%99.99829%
ATLA T6400 hr 0 min100.00000%99.98425%
SALT T6400 hr 0 min100.00000%99.99943%
KANS T6400 hr 0 min100.00000%99.99848%

Aggregate Internet2 IP Core Nodes1 hr 51 min99.87765%99.99133%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-ATLA-CHIC-O192-039170 hr 0 min100.00000%99.86301%
I2-CHIC-NEWY-O192-039130 hr 0 min100.00000%99.83739%
I2-CHIC-KANS-O192-039180 hr 0 min100.00000%99.97875%
** I2-CHIC-KANS-O192-039190 hr 0 min100.00000%99.98179%
I2-CHIC-WASH-O192-0391513 hr 50 min91.76587%99.68845%
I2-HOUS-KANS-O192-039210 hr 1 min99.99008%99.96547%
I2-NEWY-WASH-O192-039140 hr 0 min100.00000%99.93207%
** I2-NEWY32AOA-WASH-10GE-046430 hr 0 min100.00000%99.94194%
I2-ATLA-WASH-O192-039160 hr 16 min99.84127%99.99279%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.98843%
I2-ATLA-HOUS-O192-039220 hr 0 min100.00000%99.69566%
I2-KANS-SALT-O192-039200 hr 0 min100.00000%99.98046%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.98444%
I2-SALT-SEAT-O192-039260 hr 0 min100.00000%99.92505%
I2-HOUS-LOSA-O192-039230 hr 0 min100.00000%99.84783%
I2-LOSA-SALT-O192-039250 hr 0 min100.00000%99.97552%
I2-LOSA-SEAT-O192-039240 hr 24 min99.76190%99.94820%

Aggregate All Internet2 IP Backbone Circuits14 hr 31 min99.49171%99.91337%





Upcoming Scheduled Maintenances