Generated Report for Internet2 IP

Internet2 IP Network Operations Report
07/13/2009 - 07/19/2009

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

14386	2-High	2-High	Internet2 IP Network Backbone Circuit CHIC-NEWY Outage Resolved	Circuit - Other	07/16/2009 1:06 AM	07/16/2009 3:52 AM
					07/16/2009 9:46 AM	07/16/2009 10:00 AM
14392	2-High	2-High	Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved	Circuit - Damaged Fiber	07/17/2009 2:02 PM	07/17/2009 2:03 PM
					07/18/2009 7:37 AM	07/18/2009 8:41 AM
14397	2-High	2-High	Internet2 IP Network Backbone Circuit HOUS-LOSA Outage Resolved	Circuit - Damaged Fiber	07/18/2009 11:36 AM	07/18/2009 6:54 PM
14399	2-High	2-High	Internet2 IP Network Backbone Circuit HOUS-KANS Brief Outage Resolved	Circuit - Other	07/19/2009 5:02 PM	07/19/2009 5:08 PM

Unscheduled Outages Detail

Ticket No.:	14386:45
Subject:	Internet2 IP Network Backbone Circuit CHIC-NEWY Outage Resolved
Affected:	Backbone Circuit CHIC-NEWY
Start Time:	Thursday, July 16, 2009, 1:06 AM (0106) UTC
End Time:	Thursday, July 16, 2009, 3:52 AM (0352) UTC
Start Time:	Thursday, July 16, 2009, 9:46 AM (0946) UTC
End Time:	Thursday, July 16, 2009, 10:00 AM (1000) UTC
Description:	Backbone Circuit CHIC-NEWY is now available. Level(3) Communications engineers replaced the failing card in Chepachet, RI and service was restored.

Ticket No.:	14392:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved
Affected:	Backbone Circuit ATLA-CHIC
Start Time:	Friday, July 17, 2009, 2:02 PM (1402) UTC
End Time:	Friday, July 17, 2009, 2:03 PM (1403) UTC
Start Time:	Saturday, July 18, 2009, 7:37 AM (0737) UTC
End Time:	Saturday, July 18, 2009, 8:41 AM (0841) UTC
Description:	Backbone Circuit ATLA-CHIC is now available to the community. Level (3) Communications determined the outage was caused by damaged fiber in Shelbyville, TN. The damaged segment was repaired and service was restored.

Ticket No.:	14397:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-LOSA Outage Resolved
Affected:	Backbone Circuit HOUS-LOSA
Start Time:	Saturday, July 18, 2009, 11:36 AM (1136) UTC
End Time:	Saturday, July 18, 2009, 6:54 PM (1854) UTC
Description:	Backbone Circuit HOUS-LOSA is now available to the community. Level (3) Communications determined the outage was caused by a damaged fiber jumper in St. David, AZ. The damaged jumper was replaced and service was restored.

Ticket No.:	14399:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-KANS Brief Outage Resolved
Affected:	Backbone Circuit HOUS-KANS
Start Time:	Sunday, July 19, 2009, 5:02 PM (1702) UTC
End Time:	Sunday, July 19, 2009, 5:08 PM (1708) UTC
Description:	Backbone Circuit HOUS-KANS was briefly unavailable to the community. Level(3) Communications identified a failing card in Springer, OK. The card has been replaced and service has been restored.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

14347	3-Elevated	2-High	Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed	Circuit	07/14/2009 5:15 AM	07/14/2009 6:36 AM
14379	3-Elevated	2-High	Internet2 IP Network Backbone Circuit LOSA-SALT Maintenance Completed	Circuit	07/16/2009 8:05 AM	07/16/2009 8:30 AM
14384	3-Elevated	2-High	Internet2 IP Network Backbone Circuit KANS-SALT Emergency Maintenance Completed	Circuit	07/17/2009 4:02 AM	07/17/2009 4:03 AM
14376	3-Elevated	2-High	Internet2 IP Network Backbone Circuit CHIC-KANS Maintenance Completed	Circuit	07/17/2009 8:12 AM	07/17/2009 8:14 AM
					07/17/2009 9:14 AM	07/17/2009 9:15 AM
					07/17/2009 10:54 AM	07/17/2009 10:56 AM
14395	3-Elevated	2-High	Internet2 IP Network Backbone Circuit ATLA-CHIC Emergency Maintenance Completed	Circuit	07/18/2009 7:37 AM	07/18/2009 8:41 AM
14390	3-Elevated	2-High	Internet2 IP Network Backbone Circuit HOUS-KANS Maintenance Completed	Circuit	07/19/2009 5:32 AM	07/19/2009 6:32 AM

Scheduled Maintenances Detail

Ticket No.:	14347:45
Subject:	Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed
Affected:	Backbone Circuit KANS-SALT
Start Time:	Tuesday, July 14, 2009, 5:15 AM (0515) UTC
End Time:	Tuesday, July 14, 2009, 6:36 AM (0636) UTC
Description:	Backbone Circuit KANS-SALT was unavailable while Level(3) Communications attempted to replace a failing card in Haigler, NE. Further work will need to be performed in the future; however, this maintenance has been completed.

Ticket No.:	14379:45
Subject:	Internet2 IP Network Backbone Circuit LOSA-SALT Maintenance Completed
Affected:	Backbone Circuit LOSA-SALT
Start Time:	Thursday, July 16, 2009, 8:05 AM (0805) UTC
End Time:	Thursday, July 16, 2009, 8:30 AM (0830) UTC
Description:	Backbone Circuit LOSA-SALT was unavailable while Level(3) Communications replaced an OAM card in Modesto, CA. The maintenance has been completed and service has been restored.

Ticket No.:	14384:45
Subject:	Internet2 IP Network Backbone Circuit KANS-SALT Emergency Maintenance Completed
Affected:	Backbone Circuit KANS-SALT
Start Time:	Friday, July 17, 2009, 4:02 AM (0402) UTC
End Time:	Friday, July 17, 2009, 4:03 AM (0403) UTC
Description:	Backbone Circuit KANS-SALT was briefly unavailable while Level(3) communications replaced a failing card in Haigler, NE. The maintenance has been completed.

Ticket No.:	14376:45
Subject:	Internet2 IP Network Backbone Circuit CHIC-KANS Maintenance Completed
Affected:	Backbone Circuit CHIC-KANS
Start Time:	Friday, July 17, 2009, 8:12 AM (0812) UTC
End Time:	Friday, July 17, 2009, 8:14 AM (0814) UTC
Start Time:	Friday, July 17, 2009, 9:14 AM (0914) UTC
End Time:	Friday, July 17, 2009, 9:15 AM (0915) UTC
Start Time:	Friday, July 17, 2009, 10:54 AM (1054) UTC
End Time:	Friday, July 17, 2009, 10:56 AM (1056) UTC
Description:	Backbone Circuit CHIC-KANS was briefly unavailable while Level(3) Communications relocated fiber in Warrensburg, MO. Maintenance has been completed.

Ticket No.:	14395:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-CHIC Emergency Maintenance Completed
Affected:	Backbone Circuit ATLA-CHIC Connector KyRON Connector University of Memphis Connector Indiana GigaPOP (ATLA)*
Start Time:	Saturday, July 18, 2009, 7:37 AM (0737) UTC
End Time:	Saturday, July 18, 2009, 8:41 AM (0841) UTC
Description:	IP Network Backbone Circuit ATLA-CHIC was unavailable to the community while Level(3) Communications technicians performed an emergency fiber maintenance. *Connector Indiana GigaPOP (ATLA) is multihomed and therefore remained available. Maintenance has been completed.

Ticket No.:	14390:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-KANS Maintenance Completed
Affected:	Backbone Circuit HOUS-KANS
Start Time:	Sunday, July 19, 2009, 5:32 AM (0532) UTC
End Time:	Sunday, July 19, 2009, 6:32 AM (0632) UTC
Description:	Backbone Circuit HOUS-KANS was unavailable while Level(3) Communications technicians replaced an OAM card in Springer, OK. Maintenance has been completed.

Downtime and Availability

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
CHIC T640	0 hr 0 min	100.00000%	99.98160%
NEWY T640	0 hr 0 min	100.00000%	99.99943%
SEAT T640	0 hr 0 min	100.00000%	99.99089%
WASH T640	0 hr 0 min	100.00000%	99.99924%
HOUS T640	0 hr 0 min	100.00000%	99.99203%
LOSA T640	0 hr 0 min	100.00000%	99.99829%
ATLA T640	0 hr 0 min	100.00000%	99.98425%
SALT T640	0 hr 0 min	100.00000%	99.99905%
KANS T640	0 hr 0 min	100.00000%	99.99848%

Aggregate Internet2 IP Core Nodes	0 hr 0 min	100.00000%	99.99370%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-O192-03917	2 hr 9 min	98.72024%	99.84878%
I2-CHIC-NEWY-O192-03913	3 hr 0 min	98.21429%	99.83739%
I2-CHIC-KANS-O192-03918	0 hr 5 min	99.95040%	99.97875%
** I2-CHIC-KANS-O192-03919	0 hr 5 min	99.95040%	99.98179%
I2-CHIC-WASH-O192-03915	0 hr 0 min	100.00000%	99.84840%
I2-HOUS-KANS-O192-03921	1 hr 6 min	99.34524%	99.96623%
I2-NEWY-WASH-O192-03914	0 hr 0 min	100.00000%	99.93207%
** I2-NEWY32AOA-WASH-10GE-04643	0 hr 0 min	100.00000%	99.94194%
I2-ATLA-WASH-O192-03916	0 hr 0 min	100.00000%	99.99583%
I2-ATLA-WASH-10GE-05133	0 hr 0 min	100.00000%	99.98843%
I2-ATLA-HOUS-O192-03922	0 hr 0 min	100.00000%	99.68769%
I2-KANS-SALT-O192-03920	1 hr 22 min	99.18651%	99.98046%
I2-KANS-SALT-10GE-05138	1 hr 22 min	99.18651%	99.98444%
I2-SALT-SEAT-O192-03926	0 hr 0 min	100.00000%	99.92505%
I2-HOUS-LOSA-O192-03923	7 hr 18 min	95.65476%	99.84764%
I2-LOSA-SALT-O192-03925	0 hr 25 min	99.75198%	99.97552%
I2-LOSA-SEAT-O192-03924	0 hr 0 min	100.00000%	99.95276%

Aggregate All Internet2 IP Backbone Circuits	16 hr 52 min	99.40943%	99.92195%

Upcoming Scheduled Maintenances

Ticket No.:	14393:45
Subject:	Internet2 IP Network Backbone Circuit CHIC-WASH Maintenance
Affected:	I2-CHIC-WASH-O192-03915
Start Time:	Monday, July 27, 2009, 4:00 AM (0400) UTC
End Time:	Monday, July 27, 2009, 6:00 AM (0600) UTC
Description:	IP Network Backbone Circuit CHIC-WASH will be unavailable while Level(3) communications replaces a card in Columbiana, OH. An outage of 15 minutes is expected; however the entire window is reserved.