Generated Report for Internet2 IP

Internet2 IP Network Operations Report
06/15/2009 - 06/21/2009

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

14261	2-High	2-High	Internet2 IP Network Core Node NEWY FPC1 Outage Resolved	Hardware	06/14/2009 6:55 PM	06/15/2009 3:40 AM
14264	2-High	2-High	Internet2 IP Network Backbone Circuits LOSA-SALT & LOSA-SEAT Outage Resolved	Undetermined	06/15/2009 8:21 AM	06/15/2009 8:22 AM
14281	2-High	2-High	Internet2 IP Network Backbone Circuit LOSA-SALT Brief Outage	Circuit - Other	06/17/2009 11:32 AM	06/17/2009 11:33 AM

Ticket No.:	14261:45
Subject:	Internet2 IP Network Core Node NEWY FPC1 Outage Resolved
Affected:	Backbone Circuit CHIC-NEWY Connector NYSERNet*
Start Time:	Sunday, June 14, 2009, 6:55 PM (1855) UTC
End Time:	Monday, June 15, 2009, 3:40 AM (0340) UTC
Description:	Backbone Circuit CHIC-NEWY and Connector NYSERNet are now available following a failed FPC in the NEWY router. Internet2 Engineers worked with Juniper technicians on site to replace the card and restore service. *Connector NYSERNet is multihomed and therefore remained reachable.

Ticket No.:	14264:45
Subject:	Internet2 IP Network Backbone Circuits LOSA-SALT & LOSA-SEAT Outage Resolved
Affected:	Backbone Circuits LOSA-SALT & LOSA-SEAT
Start Time:	Monday, June 15, 2009, 8:21 AM (0821) UTC
End Time:	Monday, June 15, 2009, 8:22 AM (0822) UTC
Description:	Backbone Circuits LOSA-SALT & LOSA-SEAT were briefly unavailable to the community. Level(3) Communications investigated; however, due to the brevity of the outage an RFO could not be determined.

Ticket No.:	14281:45
Subject:	Internet2 IP Network Backbone Circuit LOSA-SALT Brief Outage
Affected:	Backbone Circuit LOSA-SALT
Start Time:	Wednesday, June 17, 2009, 11:32 AM (1132) UTC
End Time:	Wednesday, June 17, 2009, 11:33 AM (1133) UTC
Description:	Internet2 IP Network Backbone Circuit LOSA-SALT was briefly unavailable to the community. Level(3) Communications technicians report the outage was caused by a known Infinera bug that will be addressed in an upcoming software update.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

14225	3-Elevated	2-High	Internet2 IP Network Backbone Circuit ATLA-HOUS Maintenance Completed	Circuit	06/19/2009 5:34 AM	06/19/2009 5:35 AM
14284	3-Elevated	1-Critical	Internet2 IP Network Core Node ATLA Maintenance	Hardware	06/21/2009 3:00 AM	06/21/2009 4:20 AM

Ticket No.:	14225:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-HOUS Maintenance Completed
Affected:	Backbone Circuit ATLA-HOUS
Start Time:	Friday, June 19, 2009, 5:34 AM (0534) UTC
End Time:	Friday, June 19, 2009, 5:35 AM (0535) UTC
Description:	Backbone Circuit ATLA-HOUS was briefly unavailable while Level(3) Communications technicians repaired fiber damaged during hurricane Gustav. Maintenance has been completed.

Ticket No.:	14284:45
Subject:	Internet2 IP Network Core Node ATLA Maintenance
Affected:	Core Node ATLA and its Connectors, Peers and Participants
Start Time:	Sunday, June 21, 2009, 3:00 AM (0300) UTC
End Time:	Sunday, June 21, 2009, 4:20 AM (0420) UTC
Description:	During the above time frame, Internet2 Network engineers performed diagnostics on line cards on the Atlanta router. Maintenance has been completed.

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
CHIC T640	0 hr 0 min	100.00000%	99.98160%
NEWY T640	0 hr 0 min	100.00000%	99.99943%
SEAT T640	0 hr 0 min	100.00000%	99.98994%
WASH T640	0 hr 0 min	100.00000%	99.99924%
HOUS T640	0 hr 0 min	100.00000%	99.99203%
LOSA T640	0 hr 0 min	100.00000%	99.99829%
ATLA T640	1 hr 20 min	99.20635%	99.98425%
SALT T640	0 hr 0 min	100.00000%	99.99905%
KANS T640	0 hr 0 min	100.00000%	99.99848%

Aggregate Internet2 IP Core Nodes	1 hr 20 min	99.91182%	99.99359%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-O192-03917	0 hr 0 min	100.00000%	99.85542%
I2-CHIC-NEWY-O192-03913	3 hr 40 min	97.81746%	99.81519%
I2-CHIC-KANS-O192-03918	0 hr 0 min	100.00000%	99.97970%
** I2-CHIC-KANS-O192-03919	0 hr 0 min	100.00000%	99.98273%
I2-CHIC-WASH-O192-03915	0 hr 0 min	100.00000%	99.82373%
I2-HOUS-KANS-O192-03921	0 hr 0 min	100.00000%	99.99943%
I2-NEWY-WASH-O192-03914	0 hr 0 min	100.00000%	99.93207%
** I2-NEWY32AOA-WASH-10GE-04643	0 hr 0 min	100.00000%	99.94194%
I2-ATLA-WASH-O192-03916	0 hr 0 min	100.00000%	99.99715%
I2-ATLA-WASH-10GE-05133	0 hr 0 min	100.00000%	99.98843%
I2-ATLA-HOUS-O192-03922	0 hr 1 min	99.99008%	99.68750%
I2-KANS-SALT-O192-03920	0 hr 0 min	100.00000%	99.99602%
I2-KANS-SALT-O192-05138	0 hr 0 min	100.00000%	100.00000%
I2-SALT-SEAT-O192-03926	0 hr 0 min	100.00000%	99.92505%
I2-HOUS-LOSA-O192-03923	0 hr 0 min	100.00000%	99.83265%
I2-LOSA-SALT-O192-03925	0 hr 2 min	99.98016%	99.98975%
I2-LOSA-SEAT-O192-03924	0 hr 1 min	99.99008%	99.95276%

Aggregate All Internet2 IP Backbone Circuits	3 hr 44 min	99.86928%	99.92350%