Internet2 IP Network Operations Report
05/04/2009 - 05/10/2009

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)


None during this report period

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

14095 3-Elevated 1-Critical Internet2 IP Network Core Node CHIC Maintenance Completed Hardware 05/08/2009 4:08 AM 05/08/2009 4:12 AM
14103 3-Elevated 2-High Internet2 IP Network Backbone Circuit SALT-SEAT Maintenance Completed Hardware 05/08/2009 7:46 AM 05/08/2009 7:55 AM
05/08/2009 7:59 AM 05/08/2009 8:01 AM
05/08/2009 8:15 AM 05/08/2009 8:20 AM
14120 3-Elevated 2-High Internet2 IP Network Backbone Circuit CHIC-KANS Emergency Maintenance Completed Software 05/09/2009 4:22 AM 05/09/2009 4:26 AM
14127 3-Elevated 1-Critical Internet2 IP Network Core Node HOUS Emergency Maintenance Completed Hardware 05/10/2009 2:24 PM 05/10/2009 2:29 PM
05/10/2009 8:03 PM 05/10/2009 8:24 PM
05/10/2009 9:06 PM 05/10/2009 9:07 PM

Scheduled Maintenances Detail

Ticket No.:14095:45
Subject:Internet2 IP Network Core Node CHIC Maintenance Completed
Affected:Core Node CHIC and its IXPs, Peers, Connectors
and Participants
Start Time:Friday, May 8, 2009, 4:08 AM (0408) UTC
End Time:Friday, May 8, 2009, 4:12 AM (0412) UTC
Description: Core Node CHIC was briefly unavailable to the community while Internet2 engineers performed a routing engine swap. Maintenance has been completed.

Ticket No.:14103:45
Subject:Internet2 IP Network Backbone Circuit SALT-SEAT Maintenance Completed
Affected:Backbone Circuit SALT-SEAT
Start Time:Friday, May 8, 2009, 7:46 AM (0746) UTC
End Time:Friday, May 8, 2009, 7:55 AM (0755) UTC
Start Time:Friday, May 8, 2009, 7:59 AM (0759) UTC
End Time:Friday, May 8, 2009, 8:01 AM (0801) UTC
Start Time:Friday, May 8, 2009, 8:15 AM (0815) UTC
End Time:Friday, May 8, 2009, 8:20 AM (0820) UTC
Description: Backbone Circuit SALT-SEAT was unavailable to the community while Internet2 Layer 2/3 NOC engineering performed a card swap in Seattle. Maintenance has been completed.

Ticket No.:14120:45
Subject:Internet2 IP Network Backbone Circuit CHIC-KANS Emergency Maintenance Completed
Affected:Backbone Circuit CHIC-KANS
Start Time:Saturday, May 9, 2009, 4:22 AM (0422) UTC
End Time:Saturday, May 9, 2009, 4:26 AM (0426) UTC
Description: Backbone Circuit CHIC-KANS was briefly unavailable to the community while Level(3) engineers performed an emergency software maintenance. Maintenance has been completed.

Ticket No.:14127:45
Subject:Internet2 IP Network Core Node HOUS Emergency Maintenance Completed
Affected:Core Node HOUS and its Connector(s) and Participants
Start Time:Sunday, May 10, 2009, 2:24 PM (1424) UTC
End Time:Sunday, May 10, 2009, 2:29 PM (1429) UTC
Start Time:Sunday, May 10, 2009, 8:03 PM (2003) UTC
End Time:Sunday, May 10, 2009, 8:24 PM (2024) UTC
Start Time:Sunday, May 10, 2009, 9:06 PM (2106) UTC
End Time:Sunday, May 10, 2009, 9:07 PM (2107) UTC
Description: Core Node HOUS was unavailable to the community while Internet2 Engineers performed emergency hardware maintenance in Houston, TX. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T6400 hr 4 min99.96032%99.98160%
NEWY T6400 hr 0 min100.00000%99.99943%
SEAT T6400 hr 0 min100.00000%99.98994%
WASH T6400 hr 0 min100.00000%99.99924%
HOUS T6400 hr 27 min99.73214%99.99450%
LOSA T6400 hr 0 min100.00000%99.99829%
ATLA T6400 hr 0 min100.00000%99.99943%
SALT T6400 hr 0 min100.00000%99.99905%
KANS T6400 hr 0 min100.00000%99.99848%

Aggregate Internet2 IP Core Nodes0 hr 31 min99.96583%99.99555%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-ATLA-CHIC-O192-039170 hr 0 min100.00000%99.84441%
I2-CHIC-NEWY-O192-039130 hr 0 min100.00000%99.79812%
I2-CHIC-KANS-O192-039180 hr 4 min99.96032%99.97344%
** I2-CHIC-KANS-O192-039190 hr 4 min99.96032%99.98330%
I2-CHIC-WASH-O192-039150 hr 0 min100.00000%99.68465%
I2-NEWY-WASH-O192-039140 hr 0 min100.00000%99.91120%
** I2-NEWY32AOA-WASH-10GE-046430 hr 0 min100.00000%99.94194%
I2-ATLA-WASH-O192-039160 hr 0 min100.00000%99.97021%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.98843%
I2-ATLA-HOUS-O192-039220 hr 0 min100.00000%99.63950%
I2-KANS-SALT-O192-039200 hr 0 min100.00000%99.99602%
I2-KANS-SALT-O192-051380 hr 0 min100.00000%100.00000%
I2-SALT-SEAT-O192-039260 hr 16 min99.84127%99.80210%
I2-HOUS-LOSA-O192-039230 hr 0 min100.00000%99.87838%
I2-LOSA-SALT-O192-039250 hr 0 min100.00000%99.99013%
I2-LOSA-SEAT-O192-039240 hr 0 min100.00000%99.95048%

Aggregate All Internet2 IP Backbone Circuits0 hr 24 min99.98512%99.89702%





Upcoming Scheduled Maintenances

Ticket No.:14089:45
Subject:Internet2 IP Network Backbone Circuit CHIC-KANS Maintenance
Affected:Backbone Circuit CHIC-KANS
Start Time:Thursday, May 14, 2009, 11:00 PM (2300) UTC
End Time:Friday, May 15, 2009, 11:00 AM (1100) UTC
Description: Backbone Circuit CHIC-KANS will be unavailable to the community during the above time frame while Level(3) Communications technicians relocate fiber in Syracuse, MO. The entire maintenance window has been reserved.

Ticket No.:14105:45
Subject:Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance
Affected:Backbone Circuit HOUS-LOSA
Start Time:Friday, May 22, 2009, 7:00 AM (0700) UTC
End Time:Friday, May 22, 2009, 1:00 PM (1300) UTC
Description: Backbone Circuit HOUS-LOSA will be unavailable while Level (3) Communication performs splicing activity to add in a new section of cable. An outage of 2 hours is expected; however, the entire window has been reserved.

Ticket No.:14111:45
Subject:Internet2 IP Backbone Circuit ATLA-HOUS Maintenance
Affected:Backbone Circuit ATLA-HOUS
Start Time:Saturday, May 23, 2009, 4:00 AM (0400) UTC
End Time:Saturday, May 23, 2009, 10:00 AM (1000) UTC
Description: Backbone Circuit ATLA-HOUS will be unavailable while Level(3) communications works on a fiber repair in Jacksonville, FL. An outage of 2 hours is expected; however the entire window is reserved.

Ticket No.:14112:45
Subject:Internet2 IP Backbone Circuit ATLA-HOUS Maintenance
Affected:Backbone Circuit ATLA-HOUS
Start Time:Sunday, May 24, 2009, 4:00 AM (0400) UTC
End Time:Sunday, May 24, 2009, 10:00 AM (1000) UTC
Description: Backbone Circuit ATLA-HOUS will be unavailable while Level(3) communications works on a fiber repair in Jacksonville, FL. An outage of 2 hours is expected; however the entire window is reserved. This is a back up night for ticket 14111:45.