Generated Report for Internet2 Advanced Layer 2 Service

Internet2 Advanced Layer 2 Service Network Operations Report
03/10/2014 - 03/16/2014

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

1425	3-Elevated	2-High	Brief Outage Resolved - I2 AL2S Backbone SALT-SUNN	Unannounced Maintenance	03/11/2014 6:42 AM	03/11/2014 6:58 AM
1427	2-High	2-High	Brief Instability Resolved - I2 AL2S Backbone ATLA-JCSN	Circuit - Damaged Fiber	03/11/2014 7:37 PM	03/11/2014 7:41 PM
1429	2-High	2-High	Brief Outage Resolved - I2 AL2S Backbone ATLA-JCSN	Circuit - Damaged Fiber	03/11/2014 7:55 PM	03/11/2014 7:56 PM
1438	2-High	2-High	Brief Outage Review - I2 AL2S Backbone KANS-TULS	Undetermined	03/14/2014 6:40 PM	03/14/2014 6:41 PM
1439	2-High	2-High	Brief Outage - I2 AL2S Backbone CHIC-KANS	Undetermined	03/15/2014 7:10 AM	03/15/2014 7:11 AM

Unscheduled Outages Detail

Ticket No.:	1425:135
Subject:	Brief Outage Resolved - I2 AL2S Backbone SALT-SUNN
Affected:	Backbone SALT-SUNN
Start Time:	Tuesday, March 11, 2014, 6:42 AM (0642) UTC
End Time:	Tuesday, March 11, 2014, 6:58 AM (0658) UTC
Description:	Backbone SALT-SUNN was briefly unavailable. Level(3) Communications have been contacted and the reason for the outage is due to pre maintenance work that is being tracked in maintenance ticket 1424:135. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:	1427:135
Subject:	Brief Instability Resolved - I2 AL2S Backbone ATLA-JCSN
Affected:	Backbone ATLA-JCSN
Start Time:	Tuesday, March 11, 2014, 7:37 PM (1937) UTC
End Time:	Tuesday, March 11, 2014, 7:41 PM (1941) UTC
Description:	Backbone ATLA-JCSN was briefly unstable. Zayo Engineers have indicated the reason for the outage was fiber damage during railroad bridge construction. Workgroup administrators receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:	1429:135
Subject:	Brief Outage Resolved - I2 AL2S Backbone ATLA-JCSN
Affected:	Backbone ATLA-JCSN
Start Time:	Tuesday, March 11, 2014, 7:55 PM (1955) UTC
End Time:	Tuesday, March 11, 2014, 7:56 PM (1956) UTC
Description:	Backbone ATLA-JCSN was briefly unavailable. Fiber provider Engineers report the outage was weather related. A temporary fix has been implemented with a permanent fix to completed in a future announced maintenance. Workgroup administrators receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:	1438:135
Subject:	Brief Outage Review - I2 AL2S Backbone KANS-TULS
Affected:	I2-KANS-TULS-100GE-07753
Start Time:	Friday, March 14, 2014, 6:40 PM (1840) UTC
End Time:	Friday, March 14, 2014, 6:41 PM (1841) UTC
Description:	Backbone I2-KANS-TULS-100GE-07753 was briefly unavailable. Our vendor has been contacted, however the reason for the outage is pending.

Ticket No.:	1439:135
Subject:	Brief Outage - I2 AL2S Backbone CHIC-KANS
Affected:	Backbone CHIC-KANS
Start Time:	Saturday, March 15, 2014, 7:10 AM (0710) UTC
End Time:	Saturday, March 15, 2014, 7:11 AM (0711) UTC
Description:	Backbone CHIC-KANS was briefly unavailable. Level(3) Communications and Brocade Technicians are investigating the cause; however, the reason for the outage is pending. Workgroup administrators receive notifications from OESS regarding circuits re-routed on the backbone.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

1417	3-Elevated	2-High	Maintenance 1 of 2 Completed - I2 AL2S Backbone MINN-STAR	Circuit	03/11/2014 5:01 AM	03/11/2014 6:18 AM

Scheduled Maintenances Detail

Ticket No.:	1417:135
Subject:	Maintenance 1 of 2 Completed - I2 AL2S Backbone MINN-STAR
Affected:	Backbone MINN-STAR
Start Time:	Tuesday, March 11, 2014, 5:01 AM (0501) UTC
End Time:	Tuesday, March 11, 2014, 6:18 AM (0618) UTC
Description:	Backbone MINN-STAR was unavailable while fiber provider Engineers performed maintenance. Backbone traffic re-routeed during this maintenance. Workgroup administrators received notifications from OESS regarding circuits re-routed on the backbone. Maintenance has been completed.

Downtime and Availability

Internet2 Advanced Layer 2 Service Core Nodes	Down Time		Reporting Period Availability		52 Week Availability
sdn-sw.albu.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
sdn-sw.ashb.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99772%	100.00000%
sdn-sw.atla.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98254%	100.00000%
sdn-sw.bost.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99658%	100.00000%
sdn-sw.char.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
sdn-sw.chic.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.96357%	100.00000%
sdn-sw.clev.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98748%	100.00000%
sdn-sw.dall.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
sdn-sw.denv.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.84650%	99.85902%
sdn-sw.elpa.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98824%	100.00000%
sdn-sw.houh.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.91633%	99.92885%
sdn-sw.jack.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98710%	100.00000%
sdn-sw.jcsn.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98520%	99.98520%
sdn-sw.kans.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98748%	100.00000%
sdn-sw.losa.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98767%	100.00000%
sdn-sw.minn.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98653%	100.00000%
sdn-sw.newy32aoa.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98786%	100.00000%
sdn-sw.phil.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
sdn-sw.phoe.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99791%	100.00000%
sdn-sw.pitt.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99962%	100.00000%
sdn-sw.port.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
sdn-sw.rale.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.71558%	99.73550%
sdn-sw.salt.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98710%	100.00000%
sdn-sw.seat.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99374%	100.00000%
sdn-sw.star.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98672%	100.00000%
sdn-sw.sunn.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98748%	100.00000%
sdn-sw.tuls.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98748%	100.00000%
sdn-sw.wash.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98691%	100.00000%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97298%	99.98245%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Internet2 Advanced Layer 2 Service Backbone Circuits	Down Time		Reporting Period Availability		52 Week Availability
I2-ASHB-PITT-100GE-07737	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.86510%	99.88065%
I2-ATLA-CHAR-100GE-07738	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97970%	99.97970%
I2-ATLA-CHIC-100GE-07740	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.70647%	99.79945%
I2-ATLA-HOUH-10GE-07742	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
I2-ATLA-JACK-100GE-07739	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99412%	100.00000%
I2-ATLA-JCSN-100GE-10734	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
I2-ATLA-JCSN-100GE-10784	0 hr 5 min	0 hr 5 min	99.95040%	99.95040%	99.77288%	99.77288%
I2-ATLA-WASH-100GE-07738	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
I2-BATO-HOUH-100GE-08860	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.92847%	99.92847%
I2-BATO-JACK-100GE-11005	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98918%	99.99981%
I2-CHAR-RALE-100GE-10633	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97970%	99.97970%
I2-CHIC-KANS-100GE-07745	0 hr 1 min	0 hr 1 min	99.99008%	99.99008%	99.95181%	99.97951%
I2-CHIC-STAR-100GE-07743	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.75581%	99.77004%
I2-CLEV-NEWY32AOA-100GE-07735	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.66891%	99.68219%
I2-CLEV-PITT-100GE-10334	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99336%	100.00000%
I2-CLEV-STAR-100GE-07736	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.94991%	99.98368%
I2-DALL-HOUH-100GE-07751	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.92885%	99.92885%
I2-DALL-TULS-100GE-11300	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
I2-DENV-KANS-100GE-07746	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.83075%	99.88141%
I2-DENV-SALT-100GE-07747	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.92676%	99.96983%
I2-ELPA-HOUH-100GE-07749	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.36912%	99.48125%
I2-ELPA-PHOE-100GE-07750	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.92316%	99.92372%
I2-HOUH-JCSN-100GE-10783	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.91405%	99.91405%
I2-HOUH-TULS-100GE-07751	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.68029%	99.74461%
I2-KANS-TULS-100GE-07753	0 hr 1 min	0 hr 1 min	99.99008%	99.99008%	99.91443%	99.91500%
I2-LOSA-PHOE-100GE-09190	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.80855%	99.80912%
I2-LOSA-SALT-100GE-07757	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.91481%	99.93226%
I2-LOSA-SUNN-100GE-07755	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.89716%	99.89830%
I2-MINN-SEAT-100GE-09130	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.61957%	99.70268%
I2-MINN-STAR-100GE-09299	1 hr 17 min	0 hr 0 min	99.23611%	100.00000%	99.88711%	99.90475%
I2-NEWY23AOA-PHIL-100GE-07759	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
I2-PHIL-WASH-100GE-10867	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.89451%	100.00000%
I2-PORT-SEAT-100GE-08997	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
I2-PORT-SUNN-100GE-10343	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.99905%	99.99962%
I2-RALE-WASH-100GE-08888	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.94422%	99.97742%
I2-SALT-SUNN-100GE-07766	0 hr 16 min	0 hr 16 min	99.84127%	99.84127%	99.94422%	99.96547%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits	1 hr 40 min	1 hr 17 min	99.97244%	99.99366%	99.88700%	99.90846%

Upcoming Scheduled Maintenances

Ticket No.:	1432:135
Subject:	Maintenance - I2 AL2S Backbone MINN-SEAT
Affected:	Backbone MINN-SEAT
Start Time:	Saturday, March 29, 2014, 1:00 PM (1300) UTC
End Time:	Saturday, March 29, 2014, 11:00 PM (2300) UTC
Description:	Backbone MINN-SEAT will be unavailable while vendor Engineers perform maintenance. An outage up to 3 hours is expected; however, the entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.