Internet2 Advanced Layer 2 Service Network Operations Report
11/25/2013 - 12/01/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





10582-High
2-High

Outage Resolved - I2 AL2S Backbone NEWY-WASH
Circuit - Damaged Fiber
11/25/2013 9:05 PM
11/26/2013 1:00 AM


10612-High
2-High

Outage Resolved - I2 AL2S Backbone NEWY32AOA-WASH
Unannounced Maintenance
11/27/2013 6:04 AM
11/27/2013 9:54 AM


10671-Critical
1-Critical

Outage Resolved - I2 AL2S Core Node (DENV) Packet Loss
Hardware
11/29/2013 2:09 PM
11/30/2013 1:55 AM






Unscheduled Outages Detail






Ticket No.:1058:135



Subject:Outage Resolved - I2 AL2S Backbone NEWY-WASH



Affected:Backbone NEWY-WASH



Start Time:Monday, November 25, 2013, 9:05 PM (2105) UTC



End Time:Tuesday, November 26, 2013, 1:00 AM (0100) UTC


Description:Backbone NEWY-WASH is now available. Internet2's fiber provider
reports the
reason for outage was fiber damage caused by a broken manhole cover.
Field technicians were able to roll to undamaged fiber to resolve the
outage.
A future maintenance will be scheduled to replace the damaged fiber.
No further outages are expected.  Backbone traffic re-routed during
the outage.







Ticket No.:1061:135



Subject:Outage Resolved - I2 AL2S Backbone NEWY32AOA-WASH



Affected:Backbone NEWY32AOA-WASH



Start Time:Wednesday, November 27, 2013, 6:04 AM (0604) UTC



End Time:Wednesday, November 27, 2013, 9:54 AM (0954) UTC


Description:Backbone NEWY32AOA-WASH is available. Level(3) Communications reported
the reason for outage was unannounced maintenance to repair a previous
fiber cut between Millersville, MD and McLean, VA. All outages related
to this event have restored.  No further outages are expected.







Ticket No.:1067:135



Subject:Outage Resolved - I2 AL2S Core Node (DENV) Packet Loss



Affected:Core Node (DENV)



Start Time:Friday, November 29, 2013, 2:09 PM (1409) UTC



End Time:Saturday, November 30, 2013, 1:55 AM (0155) UTC


Description:The AL2S Core Node in Denver, CO experienced packet loss due to a
hardware issue.  Internet2 Engineers rebooted affected hardware to
resolve the issue. The issue was resolved by that hardware reboot.  No
further outages are expected.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)






None during this report period






Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000%  100.00000
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99772%  100.00000
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97495%  100.00000
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99658%  100.00000
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.denv.net.internet2.edu 11 hr 46 min11 hr 46 min 92.99603%92.99603 99.84574%  99.86604
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98027%  100.00000
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97989%  100.00000
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98748%  100.00000
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98008%  100.00000
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99962%  100.00000
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99791%  100.00000
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000%  100.00000
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.69642%  99.73550
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99374%  100.00000
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97894%  100.00000
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913%  100.00000
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes11 hr 46 min11 hr 46 min99.70817%99.70817%99.96774%99.98340%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ASHB-PITT-100GE-07737
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99355%99.99412%
I2-ATLA-CHIC-100GE-07740
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.61749%99.69054%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.37462%99.37462%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.37462%99.37462%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99526%100.00000%
I2-CHIC-KANS-100GE-07745
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97230%100.00000%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89147%99.89375%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.57366%99.60819%
I2-CLEV-PITT-100GE-10334
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99336%100.00000%
I2-CLEV-STAR-100GE-07736
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95276%99.99658%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.85428%99.90930%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96129%100.00000%
I2-ELPA-HOUH-100GE-07749
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.20461%99.31390%
I2-ELPA-LOSA-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99981%100.00000%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96528%99.99355%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91462%99.91519%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92638%99.93188%
I2-LOSA-SUNN-100GE-07755
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89716%99.89830%
I2-NEWY23AOA-WASH-100GE-07759
               7 hr 45 min7 hr 45 min
               95.38690%95.38690%
               99.90437%99.90475%
I2-PORT-SEAT-100GE-08997
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-PORT-SUNN-100GE-10343
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99924%99.99981%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95560%99.96869%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   7 hr 45 min0 hr 0 min
                   99.79031%99.79031%
                   99.83281%99.85308%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:1064:135



Subject:Maintenance - I2 AL2S Backbone NEWY-WASH



Affected:Backbone NEWY-WASH



Start Time:Monday, December 9, 2013, 5:00 AM (0500) UTC



End Time:Monday, December 9, 2013, 9:00 AM (0900) UTC



Description:   Backbone NEWY-WASH will be unavailable while Level(3) 
Communications perform hardware maintenance in McLean, VA. Outages 
are expected throughout the maintenance window. Backbone traffic
will re-route during this maintenance.



  







Ticket No.:1077:135



Subject:Maintenance - I2 AL2S Backbone HOUH-TULS



Affected:Backbone HOUH-TULS



Start Time:Tuesday, December 10, 2013, 6:01 AM (0601) UTC



End Time:Tuesday, December 10, 2013, 12:00 PM (1200) UTC



Description:   Backbone HOUH-TULS will be unavailable while Level(3)
Communications implement scheduled maintenance to splice backbone
cable as mandated by the Oklahoma Department of Transportation due
road widening project.  An outage is expected, and the entire window is
reserved. Backbone traffic will re-route during this maintenance.