Internet2 Advanced Layer 2 Service Network Operations Report
10/15/2012 - 10/21/2012

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





472-High
2-High

Internet2 Advanced Layer 2 Service Backbone ELPA-HOUH Stability
Circuit - Damaged Fiber
10/13/2012 10:55 AM
10/13/2012 10:56 AM


10/18/2012 1:18 AM
10/18/2012 1:19 AM


712-High
2-High

Internet2 Advanced Layer 2 Service Backbone ELPA-HOUH Brief Outage
Circuit - Other
10/19/2012 8:51 AM
10/19/2012 8:52 AM


10/20/2012 12:40 AM
10/20/2012 12:41 AM






Unscheduled Outages Detail






Ticket No.:47:135



Subject:Internet2 Advanced Layer 2 Service Backbone ELPA-HOUH Stability



Affected:Backbone Circuit ELPA-HOUH



Start Time:Saturday, October 13, 2012, 10:55 AM (1055) UTC



End Time:Saturday, October 13, 2012, 10:56 AM (1056) UTC


Start Time:Thursday, October 18, 2012, 1:18 AM (0118) UTC



End Time:Thursday, October 18, 2012, 1:19 AM (0119) UTC


Description:The above listed circuit is currently stable. Internet2 Engineers have
identified a bad jumper in Houston that needs replaced. No ETR is
known at this time.







Ticket No.:71:135



Subject:Internet2 Advanced Layer 2 Service Backbone ELPA-HOUH Brief Outage



Affected:Backbone Circuit ELPA-HOUH



Start Time:Friday, October 19, 2012, 8:51 AM (0851) UTC



End Time:Friday, October 19, 2012, 8:52 AM (0852) UTC


Start Time:Saturday, October 20, 2012, 12:40 AM (0040) UTC



End Time:Saturday, October 20, 2012, 12:41 AM (0041) UTC


Description:The above listed circuit was briefly unavailable. Internet2 Engineers
have identified a bad fiber in Houston that needs replaced. No ETR is
know at this time.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





67
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Backbone Circuit NEWY-WASH Maintenance Completed
Circuit
10/18/2012 6:28 AM
10/18/2012 7:29 AM


46
3-Elevated
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit CHIC-STAR Maintenance Completed
Hardware
10/19/2012 4:01 AM
10/19/2012 4:31 AM


51
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node ATLA Maintenance Completed
Software
10/20/2012 3:04 AM
10/20/2012 3:06 AM


54
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node CHIC Maintenance Completed
Software
10/20/2012 4:01 AM
10/20/2012 4:03 AM


55
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node CLEV Maintenance Completed
Software
10/20/2012 3:10 AM
10/20/2012 3:13 AM


56
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node DENV Maintenance Completed
Software
10/20/2012 5:01 AM
10/20/2012 5:03 AM


57
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node ELPA Maintenance Completed
Software
10/20/2012 5:08 AM
10/20/2012 5:10 AM


58
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node HOUH Maintenance Completed
Software
10/20/2012 4:10 AM
10/20/2012 4:12 AM


59
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node LOSA Maintenance Completed
Software
10/20/2012 6:01 AM
10/20/2012 6:03 AM


60
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node NEWY Maintenance Completed
Software
10/20/2012 3:24 AM
10/20/2012 3:26 AM


61
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node STAR Maintenance Completed
Software
10/20/2012 4:30 AM
10/20/2012 4:32 AM


62
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node SUNN Maintenance Completed
Software
10/20/2012 6:06 AM
10/20/2012 6:10 AM


63
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node TULS Maintenance Completed
Software
10/20/2012 4:23 AM
10/20/2012 4:25 AM


64
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node WASH Maintenance Completed
Software
10/20/2012 3:31 AM
10/20/2012 3:33 AM


65
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node KANS Maintenance Completed
Software
10/20/2012 4:17 AM
10/20/2012 4:19 AM


66
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node SALT Maintenance Completed
Software
10/20/2012 5:17 AM
10/20/2012 5:19 AM




Scheduled Maintenances Detail





Ticket No.:67:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit NEWY-WASH Maintenance Completed



Affected:Backbone Circuit NEWY-WASH



Start Time:Thursday, October 18, 2012, 6:28 AM (0628) UTC



End Time:Thursday, October 18, 2012, 7:29 AM (0729) UTC


Description:   The above listed circuit will be unavailable while Level(3)
Communications permanently repairs damage to long-haul fiber between
Wilmington, DE and Perryville, MD. An outage of up to one hour is
expected; however the entire window is reserved.



  







Ticket No.:46:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CHIC-STAR Maintenance Completed



Affected:Backbone Circuit CHIC-STAR



Start Time:Friday, October 19, 2012, 4:01 AM (0401) UTC



End Time:Friday, October 19, 2012, 4:31 AM (0431) UTC


Description:   Backbone Circuit CHIC-STAR was unavailable while Level(3) Engineers
performed maintenance to resolve a circuit pack failed alarm.
Maintenance has been completed.



  







Ticket No.:51:135



Subject:Internet2 Advanced Layer 2 Services Core Node ATLA Maintenance Completed



Affected:Core Node ATLA



Start Time:Saturday, October 20, 2012, 3:04 AM (0304) UTC



End Time:Saturday, October 20, 2012, 3:06 AM (0306) UTC


Description:   Core node ATLA was unavailable while Internet2 Engineers performed a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:54:135



Subject:Internet2 Advanced Layer 2 Services Core Node CHIC Maintenance Completed



Affected:Core Node CHIC



Start Time:Saturday, October 20, 2012, 4:01 AM (0401) UTC



End Time:Saturday, October 20, 2012, 4:03 AM (0403) UTC


Description:   Core node CHIC was unavailable while Internet2 Engineers performed a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:55:135



Subject:Internet2 Advanced Layer 2 Services Core Node CLEV Maintenance Completed



Affected:Core Node CLEV



Start Time:Saturday, October 20, 2012, 3:10 AM (0310) UTC



End Time:Saturday, October 20, 2012, 3:13 AM (0313) UTC


Description:   Core node CLEV was unavailable while Internet2 Engineers performed a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:56:135



Subject:Internet2 Advanced Layer 2 Services Core Node DENV Maintenance Completed



Affected:Core Node DENV



Start Time:Saturday, October 20, 2012, 5:01 AM (0501) UTC



End Time:Saturday, October 20, 2012, 5:03 AM (0503) UTC


Description:   Core node DENV was unavailable while Internet2 Engineers performed a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:57:135



Subject:Internet2 Advanced Layer 2 Services Core Node ELPA Maintenance Completed



Affected:Core Node ELPA



Start Time:Saturday, October 20, 2012, 5:08 AM (0508) UTC



End Time:Saturday, October 20, 2012, 5:10 AM (0510) UTC


Description:   Core node ELPA was unavailable while Internet2 Engineers performed a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:58:135



Subject:Internet2 Advanced Layer 2 Services Core Node HOUH Maintenance Completed



Affected:Core Node HOUH



Start Time:Saturday, October 20, 2012, 4:10 AM (0410) UTC



End Time:Saturday, October 20, 2012, 4:12 AM (0412) UTC


Description:   Core node HOUH wwas unavailable while Internet2 Engineers performed a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:59:135



Subject:Internet2 Advanced Layer 2 Services Core Node LOSA Maintenance Completed



Affected:Core Node LOSA



Start Time:Saturday, October 20, 2012, 6:01 AM (0601) UTC



End Time:Saturday, October 20, 2012, 6:03 AM (0603) UTC


Description:   Core node LOSA was unavailable while Internet2 Engineers performed a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:60:135



Subject:Internet2 Advanced Layer 2 Services Core Node NEWY Maintenance Completed



Affected:Core Node NEWY



Start Time:Saturday, October 20, 2012, 3:24 AM (0324) UTC



End Time:Saturday, October 20, 2012, 3:26 AM (0326) UTC


Description:   Core node NEWY was unavailable while Internet2 Engineers perform a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:61:135



Subject:Internet2 Advanced Layer 2 Services Core Node STAR Maintenance Completed



Affected:Core Node STAR



Start Time:Saturday, October 20, 2012, 4:30 AM (0430) UTC



End Time:Saturday, October 20, 2012, 4:32 AM (0432) UTC


Description:   Core node STAR was unavailable while Internet2 Engineers performed a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:62:135



Subject:Internet2 Advanced Layer 2 Services Core Node SUNN Maintenance Completed



Affected:Core Node SUNN



Start Time:Saturday, October 20, 2012, 6:06 AM (0606) UTC



End Time:Saturday, October 20, 2012, 6:10 AM (0610) UTC


Description:   Core node SUNN was unavailable while Internet2 Engineers performed a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:63:135



Subject:Internet2 Advanced Layer 2 Services Core Node TULS Maintenance Completed



Affected:Core Node TULS



Start Time:Saturday, October 20, 2012, 4:23 AM (0423) UTC



End Time:Saturday, October 20, 2012, 4:25 AM (0425) UTC


Description:   Core node TULS was unavailable while Internet2 Engineers performed a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:64:135



Subject:Internet2 Advanced Layer 2 Services Core Node WASH Maintenance Completed



Affected:Core Node WASH



Start Time:Saturday, October 20, 2012, 3:31 AM (0331) UTC



End Time:Saturday, October 20, 2012, 3:33 AM (0333) UTC


Description:   Core node WASH was unavailable while Internet2 Engineers performed a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:65:135



Subject:Internet2 Advanced Layer 2 Services Core Node KANS Maintenance Completed



Affected:Core Node KANS



Start Time:Saturday, October 20, 2012, 4:17 AM (0417) UTC



End Time:Saturday, October 20, 2012, 4:19 AM (0419) UTC


Description:   Core node KANS was unavailable while Internet2 Engineers performed a
software upgrade maintenance. Maintenance has been completed.



  







Ticket No.:66:135



Subject:Internet2 Advanced Layer 2 Services Core Node SALT Maintenance Completed



Affected:Core Node SALT



Start Time:Saturday, October 20, 2012, 5:17 AM (0517) UTC



End Time:Saturday, October 20, 2012, 5:19 AM (0519) UTC


Description:   Core node SALT was unavailable while Internet2 Engineers performed a
software upgrade maintenance.Maintenance has been completed.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.atla.net.internet2.edu0 hr 2 min99.98016%99.99962%
sdn-sw.chic.net.internet2.edu0 hr 2 min99.98016%99.99962%
sdn-sw.clev.net.internet2.edu0 hr 3 min99.97024%99.99943%
sdn-sw.denv.net.internet2.edu0 hr 2 min99.98016%99.99962%
sdn-sw.elpa.net.internet2.edu0 hr 2 min99.98016%99.99962%
sdn-sw.houh.net.internet2.edu0 hr 2 min99.98016%99.99962%
sdn-sw.kans.net.internet2.edu0 hr 2 min99.98016%99.99962%
sdn-sw.losa.net.internet2.edu0 hr 2 min99.98016%99.99962%
sdn-sw.newy32aoa.net.internet2.edu0 hr 2 min99.98016%99.99962%
sdn-sw.salt.net.internet2.edu0 hr 2 min99.98016%99.99962%
sdn-sw.star.net.internet2.edu0 hr 2 min99.98016%99.99962%
sdn-sw.sunn.net.internet2.edu0 hr 4 min99.96032%99.99924%
sdn-sw.tuls.net.internet2.edu0 hr 2 min99.98016%99.99962%
sdn-sw.wash.net.internet2.edu0 hr 2 min99.98016%99.99962%
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 31 min99.97803%99.99958%

	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


I2-ATLA-CHIC-100GE-077400 hr 0 min100.00000%99.90255%
I2-ATLA-HOUH-10GE-077420 hr 0 min100.00000%99.99886%
I2-ATLA-WASH-100GE-077380 hr 0 min100.00000%99.93320%
I2-CHIC-KANS-100GE-077450 hr 0 min100.00000%100.00000%
I2-CHIC-STAR-100GE-077430 hr 30 min99.70238%99.99432%
I2-CLEV-NEWY32AOA-100GE-077350 hr 0 min100.00000%100.00000%
I2-CLEV-STAR-100GE-077360 hr 0 min100.00000%100.00000%
I2-CLEV-WASH-100GE-077370 hr 0 min100.00000%100.00000%
I2-DENV-KANS-100GE-077460 hr 0 min100.00000%100.00000%
I2-DENV-SALT-100GE-077470 hr 0 min100.00000%100.00000%
I2-ELPA-HOUH-100GE-077490 hr 3 min99.97024%99.16742%
I2-ELPA-LOSA-100GE-077500 hr 0 min100.00000%100.00000%
I2-HOUH-TULS-100GE-077510 hr 0 min100.00000%100.00000%
I2-KANS-TULS-100GE-077530 hr 0 min100.00000%100.00000%
I2-LOSA-SALT-100GE-077570 hr 0 min100.00000%100.00000%
I2-LOSA-SUNN-100GE-077550 hr 0 min100.00000%100.00000%
I2-NEWY23AOA-WASH-100GE-077591 hr 1 min99.39484%99.98846%
I2-SALT-SUNN-100GE-077660 hr 0 min100.00000%100.00000%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits1 hr 34 min99.94819%99.94360%



Upcoming Scheduled Maintenances