AMPATH Network Operations Report
2021-01-18 - 2021-01-24

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0074010 4 - Low2 - High Brief Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NNCircuit - Damaged Fiber Vendor Resolved 2021-01-18 02:27:37 2021-01-18 02:27:38 0 days 0 hr 0 min
INC0074029 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Closed 2021-01-18 13:29:00 2021-01-18 13:30:00 0 days 0 hr 1 min
INC0074056 4 - Low2 - High Brief Outage Resolved - AMPATH Various CircuitsCircuit - Damaged Fiber Vendor Resolved 2021-01-19 05:04:26 2021-01-19 05:06:42 0 days 0 hr 2 min
INC0074244 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2021-01-21 07:30:42 2021-01-21 07:30:43 0 days 0 hr 0 min
INC0074273 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NNUndetermined Vendor Closed 2021-01-21 14:56:25 2021-01-21 14:56:26 0 days 0 hr 0 min
INC0074278 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-01-21 15:39:35 2021-01-21 15:39:36 0 days 0 hr 0 min
INC0074280 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-01-21 16:28:45 2021-01-21 16:28:46 0 days 0 hr 0 min
INC0074352 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-01-22 12:14:52 2021-01-22 12:14:53 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0074010
Subject:Brief Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-01-18 02:27:37
End Time:2021-01-18 02:27:38
Outgoing Notification TextThe listed assets are available following a brief outage. LANautilus Engineers reported reported the outage was due to a fiber fire in Av. Cherubina Viana - Granja Viana, Brazil. Repairs are completed and no further impact is expected.


Ticket No.:INC0074029
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Closed
Start Time:2021-01-18 13:29:00
End Time:2021-01-18 13:30:00
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0074056
Subject:Brief Outage Resolved - AMPATH Various Circuits
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
FIU033WSA1SP4NN
FIU034WFORSP4NN
Current State:Resolved
Start Time:2021-01-19 05:04:26
End Time:2021-01-19 05:06:42
Outgoing Notification TextThe listed assets are available following a brief outage. LANautilus Engineers have been contaced and the reason for outage is a fiber cut in Brazil. Connectivity has restored.


Ticket No.:INC0074244
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected: FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-01-21 07:30:42
End Time:2021-01-21 07:30:43
Outgoing Notification TextThe following asset is available. LANautulus engineers have been notified. The reason for the outage is undetermined. No further outages are expected.


Ticket No.:INC0074273
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Closed
Start Time:2021-01-21 14:56:25
End Time:2021-01-21 14:56:26
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined.


Ticket No.:INC0074278
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-01-21 15:39:35
End Time:2021-01-21 15:39:36
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined


Ticket No.:INC0074280
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-01-21 16:28:45
End Time:2021-01-21 16:28:46
Outgoing Notification TextThe listed asset is available following a brief outage. Lanautilus Engineers have investigated and were unable to identify a cause. Further outages are not expected.


Ticket No.:INC0074352
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-01-22 12:14:52
End Time:2021-01-22 12:14:53
Outgoing Notification TextThe following asset was briefly unavailable. LANautilus engineers have been notified. The reason for the outage is being tracked in ticket PRB0046847


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 99.97393%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99565%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 2 min 99.97702% 98.68283%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.58644%
FIU034WFORSP4NN0 hr 3 min 99.96759% 98.99551%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 99.26704%
FIU026UMI2SA1NN0 hr 0 min 99.99967% 97.30743%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.79596%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.88012%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.28802%
FIU036WPANSA1NN0 hr 0 min 99.99983% 99.71850%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86376%
FIU020UMI2SP3NN0 hr 2 min 99.97751% 98.83613%

Aggregate All AMPATH Backbone Circuits0 days 0 hr 7 min 99.99440% 99.37297%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

Ticket No.:CHG0048532
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-02-05 05:00:00
End Time:2021-02-05 11:00:00
Outgoing Notification TextThe affected listed below will be unavailable as the provider Crown Castle performs circuit reloacation maintenance. The entire maintenance window is reserved.