AMPATH Network Operations Report
2021-01-18 - 2021-01-24
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
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INC0074010 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NN | Circuit - Damaged Fiber | Vendor | Resolved | 2021-01-18 02:27:37 | 2021-01-18 02:27:38 | 0 days 0 hr 0 min |
INC0074029 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2021-01-18 13:29:00 | 2021-01-18 13:30:00 | 0 days 0 hr 1 min |
INC0074056 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Various Circuits | Circuit - Damaged Fiber | Vendor | Resolved | 2021-01-19 05:04:26 | 2021-01-19 05:06:42 | 0 days 0 hr 2 min |
INC0074244 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2021-01-21 07:30:42 | 2021-01-21 07:30:43 | 0 days 0 hr 0 min |
INC0074273 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Undetermined | Vendor | Closed | 2021-01-21 14:56:25 | 2021-01-21 14:56:26 | 0 days 0 hr 0 min |
INC0074278 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2021-01-21 15:39:35 | 2021-01-21 15:39:36 | 0 days 0 hr 0 min |
INC0074280 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-01-21 16:28:45 | 2021-01-21 16:28:46 | 0 days 0 hr 0 min |
INC0074352 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-01-22 12:14:52 | 2021-01-22 12:14:53 | 0 days 0 hr 0 min |
Ticket No.: | INC0074010 |
Subject: | Brief Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-01-18 02:27:37 |
End Time: | 2021-01-18 02:27:38 |
Outgoing Notification Text | The listed assets are available following a brief outage. LANautilus Engineers reported reported the outage was due to a fiber fire in Av. Cherubina Viana - Granja Viana, Brazil. Repairs are completed and no further impact is expected. |
Ticket No.: | INC0074029 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2021-01-18 13:29:00 |
End Time: | 2021-01-18 13:30:00 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0074056 |
Subject: | Brief Outage Resolved - AMPATH Various Circuits |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN
FIU033WSA1SP4NN FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2021-01-19 05:04:26 |
End Time: | 2021-01-19 05:06:42 |
Outgoing Notification Text | The listed assets are available following a brief outage. LANautilus Engineers have been contaced and the reason for outage is a fiber cut in Brazil. Connectivity has restored. |
Ticket No.: | INC0074244 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-01-21 07:30:42 |
End Time: | 2021-01-21 07:30:43 |
Outgoing Notification Text | The following asset is available. LANautulus engineers have been notified. The reason for the outage is undetermined. No further outages are expected. |
Ticket No.: | INC0074273 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN |
Current State: | Closed |
Start Time: | 2021-01-21 14:56:25 |
End Time: | 2021-01-21 14:56:26 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
Ticket No.: | INC0074278 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2021-01-21 15:39:35 |
End Time: | 2021-01-21 15:39:36 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined |
Ticket No.: | INC0074280 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-01-21 16:28:45 |
End Time: | 2021-01-21 16:28:46 |
Outgoing Notification Text | The listed asset is available following a brief outage. Lanautilus Engineers have investigated and were unable to identify a cause. Further outages are not expected. |
Ticket No.: | INC0074352 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-01-22 12:14:52 |
End Time: | 2021-01-22 12:14:53 |
Outgoing Notification Text | The following asset was briefly unavailable. LANautilus engineers have been notified. The reason for the outage is being tracked in ticket PRB0046847 |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 2 min | 99.97702% | 98.68283% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.58644% |
FIU034WFORSP4NN | 0 hr 3 min | 99.96759% | 98.99551% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 99.26704% |
FIU026UMI2SA1NN | 0 hr 0 min | 99.99967% | 97.30743% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.79596% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.88012% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.28802% |
FIU036WPANSA1NN | 0 hr 0 min | 99.99983% | 99.71850% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
FIU020UMI2SP3NN | 0 hr 2 min | 99.97751% | 98.83613% |
Aggregate All AMPATH Backbone Circuits | 0 days 0 hr 7 min | 99.99440% | 99.37297% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0048532 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-02-05 05:00:00 |
End Time: | 2021-02-05 11:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable as the provider Crown Castle performs circuit reloacation maintenance. The entire maintenance window is reserved. |