AMPATH Network Operations Report
2020-12-07 - 2020-12-13
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0071233 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2020-12-08 10:49:41 | 2020-12-08 14:45:00 | 0 days 3 hr 55 min |
INC0071286 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Closed | 2020-12-08 23:29:00 | 2020-12-08 23:30:00 | 0 days 0 hr 1 min |
INC0071401 | 2 - High | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-12-10 05:49:43 | 2020-12-10 05:49:53 | 0 days 0 hr 0 min |
INC0071445 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-12-10 18:38:57 | 2020-12-10 18:39:00 | 0 days 0 hr 0 min |
INC0071459 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-12-10 21:44:56 | 2020-12-10 21:45:00 | 0 days 0 hr 0 min |
INC0071562 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2020-12-11 20:45:43 | 2020-12-11 20:46:00 | 0 days 0 hr 0 min |
INC0071573 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus (FIU034WFORSP4NN) | Undetermined | Vendor | Resolved | 2020-12-12 00:22:45 | 2020-12-12 02:08:45 | 0 days 1 hr 46 min |
Ticket No.: | INC0071233 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2020-12-08 10:49:41 |
End Time: | 2020-12-08 14:45:00 |
Description | The listed asset is now available. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0071286 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Closed |
Start Time: | 2020-12-08 23:29:00 |
End Time: | 2020-12-08 23:30:00 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for outage is undetermined. |
Ticket No.: | INC0071401 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2020-12-10 05:49:43 |
End Time: | 2020-12-10 05:49:53 |
Description | The following asset is available. LANautilus engineers have stated the outage was caused by a brief fiber degradation. The reason for the outage is undetermined. No further outages are expected. |
Ticket No.: | INC0071445 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2020-12-10 18:38:57 |
End Time: | 2020-12-10 18:39:00 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0071459 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2020-12-10 21:44:56 |
End Time: | 2020-12-10 21:45:00 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers determined the outage was affected by a brief degradation in Valparaiso, Chile. Services have restored and further impact is not expected. |
Ticket No.: | INC0071562 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2020-12-11 20:45:43 |
End Time: | 2020-12-11 20:46:00 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0071573 |
Subject: | Availability - AMPATH Provider LANautilus (FIU034WFORSP4NN) |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2020-12-12 00:22:45 |
End Time: | 2020-12-12 02:08:45 |
Description | The listed asset is available. LANautilus engineers have been contacted. However, the reason for the outage is pending. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
CHG0047835 | Maintenance Completed 2 of 2 - AMPATH Backbone Circuit JACK-MIAM (Primary) | Circuit | Vendor | Closed | 2020-12-09 05:11:48 | 2020-12-09 08:39:48 | 0 days 3 hr 28 min | ||
CHG0047747 | Maintenance Complete - AMPATH Backbone Circuit JACK-MIAM (secondary) | Hardware | Vendor | Closed | 2020-12-11 04:54:50 | 2020-12-11 07:50:50 | 0 days 2 hr 56 min |
Ticket No.: | CHG0047835 |
Subject: | Maintenance Completed 2 of 2 - AMPATH Backbone Circuit JACK-MIAM (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Current State: | Closed |
Start Time: | 2020-12-09 05:11:48 |
End Time: | 2020-12-09 08:39:48 |
Description | *Please note this is maintenance 2 of 2. The affected underwent maintenance by the vendor Lumen to relocate fiber for a rail project. Redundundant services re-routed. Maintenance is complete. No further outages are expected. |
Ticket No.: | CHG0047747 |
Subject: | Maintenance Complete - AMPATH Backbone Circuit JACK-MIAM (secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503
|
Current State: | Closed |
Start Time: | 2020-12-11 04:54:50 |
End Time: | 2020-12-11 07:50:50 |
Description | *The maintenance is complete* The affected will undergo maintenance by FLR Engineers will be upgrading the Bradenton, Punta Gorda, Moore Haven and South Bay, FL optical in-line amplifier sites with a new optical ILA chassis and associated linecards. Backbone services will re-route automatically. |
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 98.68405% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59742% |
FIU034WFORSP4NN | 5 hr 41 min | 96.61111% | 99.00667% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 2 hr 56 min | 98.25397% | 99.36415% |
FIU026UMI2SA1NN | 0 hr 0 min | 99.99719% | 90.33119% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 3 hr 28 min | 97.93650% | 99.79596% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.88012% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.28783% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.50566% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
FIU020UMI2SP3NN | 0 hr 1 min | 99.99008% | 98.71867% |
Aggregate All AMPATH Backbone Circuits | 0 days 12 hr 6 min | 99.48492% | 98.85966% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |