AMPATH Network Operations Report
2020-12-07 - 2020-12-13

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0071233 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Closed 2020-12-08 10:49:41 2020-12-08 14:45:00 0 days 3 hr 55 min
INC0071286 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NNUndetermined Vendor Closed 2020-12-08 23:29:00 2020-12-08 23:30:00 0 days 0 hr 1 min
INC0071401 2 - High2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2020-12-10 05:49:43 2020-12-10 05:49:53 0 days 0 hr 0 min
INC0071445 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2020-12-10 18:38:57 2020-12-10 18:39:00 0 days 0 hr 0 min
INC0071459 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2020-12-10 21:44:56 2020-12-10 21:45:00 0 days 0 hr 0 min
INC0071562 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Resolved 2020-12-11 20:45:43 2020-12-11 20:46:00 0 days 0 hr 0 min
INC0071573 2 - High2 - High Availability - AMPATH Provider LANautilus (FIU034WFORSP4NN)Undetermined Vendor Resolved 2020-12-12 00:22:45 2020-12-12 02:08:45 0 days 1 hr 46 min

Unscheduled Outages Detail


Ticket No.:INC0071233
Subject:Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Closed
Start Time:2020-12-08 10:49:41
End Time:2020-12-08 14:45:00
DescriptionThe listed asset is now available. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0071286
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2020-12-08 23:29:00
End Time:2020-12-08 23:30:00
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for outage is undetermined.


Ticket No.:INC0071401
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2020-12-10 05:49:43
End Time:2020-12-10 05:49:53
DescriptionThe following asset is available. LANautilus engineers have stated the outage was caused by a brief fiber degradation. The reason for the outage is undetermined. No further outages are expected.


Ticket No.:INC0071445
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2020-12-10 18:38:57
End Time:2020-12-10 18:39:00
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0071459
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2020-12-10 21:44:56
End Time:2020-12-10 21:45:00
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers determined the outage was affected by a brief degradation in Valparaiso, Chile. Services have restored and further impact is not expected.


Ticket No.:INC0071562
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2020-12-11 20:45:43
End Time:2020-12-11 20:46:00
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0071573
Subject:Availability - AMPATH Provider LANautilus (FIU034WFORSP4NN)
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2020-12-12 00:22:45
End Time:2020-12-12 02:08:45
DescriptionThe listed asset is available. LANautilus engineers have been contacted. However, the reason for the outage is pending.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

CHG0047835 Maintenance Completed 2 of 2 - AMPATH Backbone Circuit JACK-MIAM (Primary) Circuit Vendor Closed 2020-12-09 05:11:482020-12-09 08:39:48 0 days 3 hr 28 min
CHG0047747 Maintenance Complete - AMPATH Backbone Circuit JACK-MIAM (secondary) Hardware Vendor Closed 2020-12-11 04:54:502020-12-11 07:50:50 0 days 2 hr 56 min

Scheduled Maintenances Detail


Ticket No.:CHG0047835
Subject:Maintenance Completed 2 of 2 - AMPATH Backbone Circuit JACK-MIAM (Primary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Current State:Closed
Start Time:2020-12-09 05:11:48
End Time:2020-12-09 08:39:48
Description*Please note this is maintenance 2 of 2. The affected underwent maintenance by the vendor Lumen to relocate fiber for a rail project. Redundundant services re-routed. Maintenance is complete. No further outages are expected.


Ticket No.:CHG0047747
Subject:Maintenance Complete - AMPATH Backbone Circuit JACK-MIAM (secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:Closed
Start Time:2020-12-11 04:54:50
End Time:2020-12-11 07:50:50
Description*The maintenance is complete* The affected will undergo maintenance by FLR Engineers will be upgrading the Bradenton, Punta Gorda, Moore Haven and South Bay, FL optical in-line amplifier sites with a new optical ILA chassis and associated linecards. Backbone services will re-route automatically.


Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 99.97393%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99565%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN00 hr 00 min 100.00000% 98.68405%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.59742%
FIU034WFORSP4NN5 hr 41 min 96.61111% 99.00667%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-015032 hr 56 min 98.25397% 99.36415%
FIU026UMI2SA1NN0 hr 0 min 99.99719% 90.33119%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-015023 hr 28 min 97.93650% 99.79596%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.88012%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.28783%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.50566%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86376%
FIU020UMI2SP3NN0 hr 1 min 99.99008% 98.71867%

Aggregate All AMPATH Backbone Circuits0 days 12 hr 6 min 99.48492% 98.85966%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

None Currently Planned