Generated Report for AMPATH

AMPATH Network Operations Report
2020-11-30 - 2020-12-06

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

INC0070594	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN	Undetermined	Vendor	Resolved	2020-11-30 03:35:30	2020-11-30 03:36:00	0 days 0 hr 0 min
INC0070650	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN	Undetermined	Vendor	Closed	2020-11-30 21:23:00	2020-11-30 21:24:00	0 days 0 hr 1 min
INC0070696	2 - High	2 - High	Availability - AMPATH Provider LANautilus FIU034WFORSP4NN	Circuit - Cut Fiber	Vendor	Closed	2020-12-01 14:44:00	2020-12-01 15:55:24	0 days 1 hr 11 min
INC0070721	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN	Undetermined	Vendor	Resolved	2020-12-01 18:50:00	2020-12-01 18:51:00	0 days 0 hr 1 min
INC0070870	2 - High	2 - High	Availability - AMPATH Provider LANautilus (FIU026UMI2SA1NN)	Undetermined	Vendor	Closed	2020-12-03 08:31:37	2020-12-03 10:40:40	0 days 2 hr 9 min
INC0070959	2 - High	2 - High	Availability - AMPATH Provider LANautilus FIU035WMI2CRPNN	Undetermined	Vendor	Closed	2020-12-04 07:05:12	2020-12-04 08:19:13	0 days 1 hr 14 min
INC0070900	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN	Circuit - Cut Fiber	Vendor	Resolved	2020-12-03 15:00:40	2020-12-04 23:54:45	1 days 8 hr 54 min
INC0071000	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN	Undetermined	Vendor	Closed	2020-12-04 17:07:13	2020-12-04 17:07:14	0 days 0 hr 0 min

Unscheduled Outages Detail

Ticket No.:	INC0070594
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Resolved
Start Time:	2020-11-30 03:35:30
End Time:	2020-11-30 03:36:00
Description	The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted and the reason for outage is undetermined.

Ticket No.:	INC0070650
Subject:	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Closed
Start Time:	2020-11-30 21:23:00
End Time:	2020-11-30 21:24:00
Description	The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.

Ticket No.:	INC0070696
Subject:	Availability - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU034WFORSP4NN
Current State:	Closed
Start Time:	2020-12-01 14:44:00
End Time:	2020-12-01 15:55:24
Description	The listed asset is available. LANautilus Engineers have been contacted and identified a fiber cut event. Updates will be provided when they are available.

Ticket No.:	INC0070721
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2020-12-01 18:50:00
End Time:	2020-12-01 18:51:00
Description	The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted; However the reason for outage is undetermined.

Ticket No.:	INC0070870
Subject:	Availability - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Closed
Start Time:	2020-12-03 08:31:37
End Time:	2020-12-03 10:40:40
Description	The listed asset is available. LANautilus engineers have been contacted. However, the reason for the outage is pending. Updates will be provided as they become available.

Ticket No.:	INC0070959
Subject:	Availability - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact:	Vendor
Affected:	FIU035WMI2CRPNN
Current State:	Closed
Start Time:	2020-12-04 07:05:12
End Time:	2020-12-04 08:19:13
Description	The listed asset is available. LANautilus engineers have been contacted. However, the reason for the outage is pending.

Ticket No.:	INC0070900
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Resolved
Start Time:	2020-12-03 15:00:40
End Time:	2020-12-04 23:54:45
Description	The listed asset is available. LANautilus Engineers have been contacted. The reaon for the outage was a fiber cut between Santiago and Til Til, Chile. Repairs have been completed. No further outages are expected.

Ticket No.:	INC0071000
Subject:	Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU034WFORSP4NN
Current State:	Closed
Start Time:	2020-12-04 17:07:13
End Time:	2020-12-04 17:07:14
Description	The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

Scheduled Maintenances Detail

None during this report period

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
BocaRaton-NE4-1-1	00 hr 00 min	100.00000%	100.00000%
j480.ampath.net	00 hr 00 min	100.00000%	99.97393%
WS-Ai-MI3-1	00 hr 00 min	100.00000%	100.00000%
WS-Ai-MI1-1	00 hr 00 min	100.00000%	100.00000%
Miami-NE3-1-1	00 hr 00 min	100.00000%	100.00000%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	99.99565%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	0 hr 1 min	99.99008%	98.66608%
MON- FIU/FTZ-MI3_WAVE-003	00 hr 00 min	100.00000%	99.99981%
FIU030WMI2FORNN	00 hr 00 min	100.00000%	99.59742%
FIU034WFORSP4NN	1 hr 11 min	99.29150%	99.07131%
FIU015TCARMI2NN	00 hr 00 min	100.00000%	100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-01503	00 hr 00 min	100.00000%	99.39745%
FIU026UMI2SA1NN	1 days 11 hr 4 min	79.12067%	90.33125%
MON- FIU/MI3-SP3_WAVE-001	00 hr 00 min	100.00000%	100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-01502	00 hr 00 min	100.00000%	99.83531%
FIU031WCRPPANNN	00 hr 00 min	100.00000%	99.87993%
FIU035WMI2CRPNN	1 hr 14 min	99.26571%	99.28783%
FIU036WPANSA1NN	00 hr 00 min	100.00000%	99.50566%
AMPATH-BOCA-MIAMI-DF	00 hr 00 min	100.00000%	99.86376%
FIU020UMI2SP3NN	00 hr 00 min	100.00000%	98.71886%

Aggregate All AMPATH Backbone Circuits	1 days 13 hr 31 min	98.40485%	98.86819%

Availablity by Service

AMPATH Backbone Circuits

Down Time

Reporting Period Availability

52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:	CHG0047835
Subject:	Maintenance 2 of 2 - AMPATH Backbone Circuit JACK-MIAM (Primary)
Source Of Impact:	Vendor
Affected:	AMP-JACKSONVILLE-MIAMI-100GE-01502
Start Time:	2020-12-09 05:00:00
End Time:	2020-12-09 11:00:00
Description	*Please note this is maintenance 2 of 2. The affected will undergo maintenance by the vendor Lumen to relocate fiber for a rail project. Redundundant services will re-route.

Ticket No.:	CHG0047827
Subject:	Maintenance 1 of 2 - AMPATH Backbone Circuit JACK-MIAM (Primary)
Source Of Impact:	Vendor
Affected:	AMP-JACKSONVILLE-MIAMI-100GE-01502
Start Time:	2020-12-08 05:00:00
End Time:	2020-12-08 11:00:00
Description	*Please note this is maintenance 1 of 2. The affected will undergo maintenance by the vendor Lumen to relocate fiber for a rail project. Redundundant services will re-route.

Ticket No.:	CHG0047747
Subject:	Maintenance - AMPATH Backbone Circuit JACK-MIAM (secondary)
Source Of Impact:	Vendor
Affected:	AMP-JACKSONVILLE-MIAMI-100GE-01503
Start Time:	2020-12-11 04:00:00
End Time:	2020-12-11 08:00:00
Description	The affected will undergo maintenance by FLR Engineers will be upgrading the Bradenton, Punta Gorda, Moore Haven and South Bay, FL optical in-line amplifier sites with a new optical ILA chassis and associated linecards. Backbone services will re-route automatically.