AMPATH Network Operations Report
2020-11-23 - 2020-11-29

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0070354 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2020-11-24 17:23:35 2020-11-24 17:24:35 0 days 0 hr 1 min
INC0070375 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2020-11-24 21:51:39 2020-11-24 21:51:40 0 days 0 hr 0 min
INC0070404 4 - Low2 - High Brief Outage - AMPATH LANautilus Circuit FIU036WPANSA1NNUndetermined Vendor Resolved 2020-11-25 08:02:08 2020-11-25 08:02:09 0 days 0 hr 0 min
INC0070456 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNHardware Vendor Resolved 2020-11-26 02:12:46
2020-11-26 04:39:57
2020-11-26 13:00:58 		2020-11-26 02:12:56
2020-11-26 05:54:57
2020-11-26 13:08:00 		0 days 0 hr 0 min
0 days 1 hr 15 min
0 days 0 hr 7 min

Unscheduled Outages Detail


Ticket No.:INC0070354
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2020-11-24 17:23:35
End Time:2020-11-24 17:24:35
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted and the reason for outage is undetermined.


Ticket No.:INC0070375
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2020-11-24 21:51:39
End Time:2020-11-24 21:51:40
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0070404
Subject:Brief Outage - AMPATH LANautilus Circuit FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Resolved
Start Time:2020-11-25 08:02:08
End Time:2020-11-25 08:02:09
DescriptionThe listed assets are available following a brief outage. LANautilus Engineers have been contacted but the reason for outage is pending..


Ticket No.:INC0070456
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2020-11-26 02:12:46
End Time:2020-11-26 02:12:56
DescriptionThe following asset was unavailable. LANautilus engineers have been notified and they have stated the outage was due to failed hardware. The card has been restarted which has resolved the issue. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration
CHG0047703 Emergency Maintenance Completed - AMPATH Backbone Circuit JACK-MIAM (secondary) Circuit Vendor Closed 2020-11-24 04:10:242020-11-24 04:15:24 0 days 0 hr 5 min

Scheduled Maintenances Detail


Ticket No.:CHG0047703
Subject:Emergency Maintenance Completed - AMPATH Backbone Circuit JACK-MIAM (secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:Closed
Start Time:2020-11-24 04:10:24
End Time:2020-11-24 04:15:24
DescriptionThe affected underwent maintenance by the vendor to investigate high span loss. A brief outage was observed. Maintenance is complete. No further outages are expected.


Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 99.97393%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99565%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN1 hr 22 min 99.18452% 98.66627%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.59742%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.08482%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-015030 hr 5 min 99.95040% 99.39746%
FIU026UMI2SA1NN0 hr 1 min 99.98991% 90.72949%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.83531%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.87993%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.30183%
FIU036WPANSA1NN0 hr 0 min 99.99983% 99.45086%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86376%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 98.69194%
Aggregate All AMPATH Backbone Circuits0 days 1 hr 28 min 99.93748% 98.89278%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0047747
Subject:Maintenance - AMPATH Backbone Circuit JACK-MIAM (secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Start Time:2020-12-11 04:00:00
End Time:2020-12-11 08:00:00
DescriptionThe affected will undergo maintenance by FLR Engineers will be upgrading the Bradenton, Punta Gorda, Moore Haven and South Bay, FL optical in-line amplifier sites with a new optical ILA chassis and associated linecards. Backbone services will re-route automatically.


Ticket No.:CHG0047746
Subject:Maintenance - AMPATH Backbone Circuit JACK-MIAM (secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Start Time:2020-12-08 04:00:00
End Time:2020-12-08 08:00:00
DescriptionThe affected will undergo maintenance by FLR Engineers will be upgrading the Perry, Chiefland and Brooksville, FL optical in-line amplifier sites with a new optical ILA chassis and associated linecards. Brief outages are expected during the maintenance window. Backbone services will re-route automatically.