AMPATH Network Operations Report
2020-11-23 - 2020-11-29
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0070354 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-11-24 17:23:35 | 2020-11-24 17:24:35 | 0 days 0 hr 1 min |
INC0070375 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-11-24 21:51:39 | 2020-11-24 21:51:40 | 0 days 0 hr 0 min |
INC0070404 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU036WPANSA1NN | Undetermined | Vendor | Resolved | 2020-11-25 08:02:08 | 2020-11-25 08:02:09 | 0 days 0 hr 0 min |
INC0070456 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Hardware | Vendor | Resolved | 2020-11-26 02:12:46
2020-11-26 04:39:57 2020-11-26 13:00:58 |
2020-11-26 02:12:56
2020-11-26 05:54:57 2020-11-26 13:08:00 |
0 days 0 hr 0 min
0 days 1 hr 15 min 0 days 0 hr 7 min |
Ticket No.: | INC0070354 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2020-11-24 17:23:35 |
End Time: | 2020-11-24 17:24:35 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted and the reason for outage is undetermined. |
Ticket No.: | INC0070375 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2020-11-24 21:51:39 |
End Time: | 2020-11-24 21:51:40 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0070404 |
Subject: | Brief Outage - AMPATH LANautilus Circuit FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN |
Current State: | Resolved |
Start Time: | 2020-11-25 08:02:08 |
End Time: | 2020-11-25 08:02:09 |
Description | The listed assets are available following a brief outage. LANautilus Engineers have been contacted but the reason for outage is pending.. |
Ticket No.: | INC0070456 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2020-11-26 02:12:46 |
End Time: | 2020-11-26 02:12:56 |
Description | The following asset was unavailable. LANautilus engineers have been notified and they have stated the outage was due to failed hardware. The card has been restarted which has resolved the issue. No further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
CHG0047703 | Emergency Maintenance Completed - AMPATH Backbone Circuit JACK-MIAM (secondary) | Circuit | Vendor | Closed | 2020-11-24 04:10:24 | 2020-11-24 04:15:24 | 0 days 0 hr 5 min |
Ticket No.: | CHG0047703 |
Subject: | Emergency Maintenance Completed - AMPATH Backbone Circuit JACK-MIAM (secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Current State: | Closed |
Start Time: | 2020-11-24 04:10:24 |
End Time: | 2020-11-24 04:15:24 |
Description | The affected underwent maintenance by the vendor to investigate high span loss. A brief outage was observed. Maintenance is complete. No further outages are expected. |
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 1 hr 22 min | 99.18452% | 98.66627% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59742% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.08482% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 0 hr 5 min | 99.95040% | 99.39746% |
FIU026UMI2SA1NN | 0 hr 1 min | 99.98991% | 90.72949% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.83531% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87993% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.30183% |
FIU036WPANSA1NN | 0 hr 0 min | 99.99983% | 99.45086% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.69194% |
Aggregate All AMPATH Backbone Circuits | 0 days 1 hr 28 min | 99.93748% | 98.89278% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0047747 |
Subject: | Maintenance - AMPATH Backbone Circuit JACK-MIAM (secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Start Time: | 2020-12-11 04:00:00 |
End Time: | 2020-12-11 08:00:00 |
Description | The affected will undergo maintenance by FLR Engineers will be upgrading the Bradenton, Punta Gorda, Moore Haven and South Bay, FL optical in-line amplifier sites with a new optical ILA chassis and associated linecards. Backbone services will re-route automatically. |
Ticket No.: | CHG0047746 |
Subject: | Maintenance - AMPATH Backbone Circuit JACK-MIAM (secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Start Time: | 2020-12-08 04:00:00 |
End Time: | 2020-12-08 08:00:00 |
Description | The affected will undergo maintenance by FLR Engineers will be upgrading the Perry, Chiefland and Brooksville, FL optical in-line amplifier sites with a new optical ILA chassis and associated linecards. Brief outages are expected during the maintenance window. Backbone services will re-route automatically. |