AMPATH Network Operations Report
2020-11-09 - 2020-11-15
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0069333 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-11-10 21:35:30 | 2020-11-10 21:36:30 | 0 days 0 hr 1 min |
| INC0069368 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Closed | 2020-11-11 12:30:34 | 2020-11-11 17:56:10 | 0 days 5 hr 25 min |
| INC0069395 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-11-11 19:16:00 | 2020-11-11 19:17:00 | 0 days 0 hr 1 min |
| INC0069593 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Bumped Fiber | Vendor | Resolved | 2020-11-13 18:39:37 | 2020-11-13 18:40:00 | 0 days 0 hr 0 min |
| INC0069583 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Resolved | 2020-11-13 16:32:30 | 2020-11-14 23:00:32 | 1 days 6 hr 28 min |
| INC0069601 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-11-13 19:47:38 | 2020-11-13 19:47:39 | 0 days 0 hr 0 min |
| Ticket No.: | INC0069333 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-11-10 21:35:30 |
| End Time: | 2020-11-10 21:36:30 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
| Ticket No.: | INC0069368 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-11-11 12:30:34 |
| End Time: | 2020-11-11 17:56:10 |
| Description | The listed asset is currently available. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was due to a fiber cut in Villa Mercedes, Argentina caused by civil works. The repairs have been completed. No further outages are expected. |
| Ticket No.: | INC0069395 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-11-11 19:16:00 |
| End Time: | 2020-11-11 19:17:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0069593 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2020-11-13 18:39:37 |
| End Time: | 2020-11-13 18:40:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reaon for the outage is a fiber bump. |
| Ticket No.: | INC0069583 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-11-13 16:32:30 |
| End Time: | 2020-11-14 23:00:32 |
| Description | The listed asset is now available. LANautilus Engineers have indicated that the reason for the outage was a fiber cut. The fiber has been repaired. No further outages are expected. |
| Ticket No.: | INC0069601 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-11-13 19:47:38 |
| End Time: | 2020-11-13 19:47:39 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| CHG0047053 | Maintenance Completed - AMPATH Backbone Circuit JACK-MIAM (Primary) | Hardware | Vendor | Closed | 2020-11-11 04:28:00 | 2020-11-11 05:40:00 | 0 days 1 hr 12 min | ||
| Ticket No.: | CHG0047053 |
| Subject: | Maintenance Completed - AMPATH Backbone Circuit JACK-MIAM (Primary) |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
| Current State: | Closed |
| Start Time: | 2020-11-11 04:28:00 |
| End Time: | 2020-11-11 05:40:00 |
| Description | The following assets were unavailable while vendor engineers upgraded the Titusville, FL optical in-line amplifier site with a new optical ILA chassis and associated linecards. Maintenance is now complete. No further outages are expected. |
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 5 hr 26 min | 96.75975% | 98.83324% |
| MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59742% |
| FIU034WFORSP4NN | 0 hr 0 min | 99.99620% | 99.25582% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 99.39840% |
| FIU026UMI2SA1NN | 1 days 6 hr 29 min | 81.85480% | 90.72969% |
| MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 1 hr 12 min | 99.28571% | 99.86067% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87986% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.25571% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.37982% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.69175% |
| Aggregate All AMPATH Backbone Circuits | 1 days 13 hr 8 min | 98.42118% | 98.91042% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| Ticket No.: | CHG0047203 |
| Subject: | Maintenance - AMPATH Backbone JACK-MIAM (Primary) |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502
Backbone JACK-MIAM Atlanticwave |
| Start Time: | 2020-11-18 04:00:00 |
| End Time: | 2020-11-18 07:00:00 |
| Description | The following assets will be unavailable while Vendor engineers perform maintenance on a backbone cable Backbone services will re-route automatically as will redundant local loop services. Singly homed or non-redundant local loop services will be affected by this maintenance. Outages are possible. The entire window is reserved. |
| Ticket No.: | CHG0047339 |
| Subject: | Maintenance 2 of 2- AMPATH Provider Crown Castle |
| Source Of Impact: | Vendor |
| Affected: | AMPATH-BOCA-MIAMI-DF |
| Start Time: | 2020-11-18 05:00:00 |
| End Time: | 2020-11-18 11:00:00 |
| Description | *Please note this is an alternate window to CHG0047307 The affected listed below may be unavailable as the provider Crown Castle performs circuit maintenance. The entire maintenance window is reserved. |
| Ticket No.: | CHG0047307 |
| Subject: | Maintenance 1 of 2 - AMPATH Provider Crown Castle |
| Source Of Impact: | Vendor |
| Affected: | AMPATH-BOCA-MIAMI-DF |
| Start Time: | 2020-11-17 05:00:00 |
| End Time: | 2020-11-17 11:00:00 |
| Description | The affected listed below may be unavailable as the provider Crown Castle performs circuit maintenance. The entire maintenance window is reserved. |