AMPATH Network Operations Report
2020-11-02 - 2020-11-08
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0068793 | 2 - High | 2 - High | Outage Resolved - AMPATH LANautilus Provider FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Resolved | 2020-11-03 11:06:00
2020-11-03 11:38:00 |
2020-11-03 11:08:00
2020-11-03 13:22:53 |
0 days 0 hr 2 min
0 days 1 hr 44 min |
| INC0069049 | 2 - High | 2 - High | Outage Resolved- AMPATH Backbone JACK-MIAM | Unannounced Maintenance | Vendor | Closed | 2020-11-06 04:06:05 | 2020-11-06 05:37:00 | 0 days 1 hr 30 min |
| INC0069159 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Hardware | Vendor | Resolved | 2020-11-07 17:48:23 | 2020-11-07 22:06:23 | 0 days 4 hr 18 min |
| Ticket No.: | INC0068793 |
| Subject: | Outage Resolved - AMPATH LANautilus Provider FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2020-11-03 11:06:00 |
| End Time: | 2020-11-03 11:08:00 |
| Description | The listed assets were unavailable. LANautilus Engineers have been contacted. The reason for the outage is due to a fiber cut. The fiber has been repaired. No further outages are expected. |
| Ticket No.: | INC0069049 |
| Subject: | Outage Resolved- AMPATH Backbone JACK-MIAM |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502
Backbone JACK-MIAM |
| Current State: | Closed |
| Start Time: | 2020-11-06 04:06:05 |
| End Time: | 2020-11-06 05:37:00 |
| Description | The following asset is available. FLR has stated the reason for the outage is maintenance. The maintenance is complete. No further outages are expected. |
| Ticket No.: | INC0069159 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2020-11-07 17:48:23 |
| End Time: | 2020-11-07 22:06:23 |
| Description | The listed asset is currently available. LANautilus Engineers reported the outage was due to a faulty card was found in Santos, Brazil. All services have been restored after replacement. No further outages are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 6 hr 4 min | 96.38012% | 98.89367% |
| MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59742% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.25452% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 99.39840% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 90.93404% |
| MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 1 hr 30 min | 99.09805% | 99.87429% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87973% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.25558% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.37982% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.69137% |
| Aggregate All AMPATH Backbone Circuits | 0 days 7 hr 35 min | 99.67701% | 98.93017% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| Ticket No.: | CHG0047203 |
| Subject: | Maintenance - AMPATH Backbone JACK-MIAM (Primary) |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502
Backbone JACK-MIAM Atlanticwave |
| Start Time: | 2020-11-18 04:00:00 |
| End Time: | 2020-11-18 07:00:00 |
| Description | The following assets will be unavailable while Vendor engineers perform maintenance on a backbone cable Backbone services will re-route automatically as will redundant local loop services. Singly homed or non-redundant local loop services will be affected by this maintenance. Outages are possible. The entire window is reserved. |
| Ticket No.: | CHG0047053 |
| Subject: | Maintenance - AMPATH Backbone Circuit JACK-MIAM (Primary) |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
| Start Time: | 2020-11-11 04:00:00 |
| End Time: | 2020-11-11 07:00:00 |
| Description | The following assets will be unavailable while vendor engineers upgrade the Titusville, FL optical in-line amplifier site with a new optical ILA chassis and associated linecards. An outage of 2 hrs is expected. The entire window is reserved. |