AMPATH Network Operations Report
2020-10-26 - 2020-11-01
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
---|
None
None
None
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0068247 | 2 - High | 2 - High | Outage Resolved- AMPATH Provider LANautilus FIU026UMI2SA1NN | Unannounced Maintenance | Vendor | Resolved | 2020-10-27 10:07:50 | 2020-10-27 11:43:34 | 0 days 1 hr 35 min |
INC0068290 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Closed | 2020-10-28 00:06:00 | 2020-10-28 08:26:07 | 0 days 8 hr 20 min |
INC0068328 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH LANautilus Circuits FIU033WSA1SP4NN and FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Resolved | 2020-10-28 11:43:03 | 2020-10-28 11:43:07 | 0 days 0 hr 0 min |
INC0068340 | 4 - Low | 2 - High | Brief Outage - AMPATH Backbone Circuit MON- FIU/FTZ-MI3_WAVE-003 | Undetermined | Vendor | In Progress | 2020-10-28 14:28:00 | 2020-10-28 14:29:00 | 0 days 0 hr 1 min |
INC0068475 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH LANautilus Provider FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Resolved | 2020-10-30 02:14:30 | 2020-10-30 02:14:31 | 0 days 0 hr 0 min |
INC0068641 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Cut Fiber | Vendor | Resolved | 2020-11-01 13:19:38 | 2020-11-01 21:09:39 | 0 days 7 hr 50 min |
Ticket No.: | INC0068247 |
Subject: | Outage Resolved- AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2020-10-27 10:07:50 |
End Time: | 2020-10-27 11:43:34 |
Description | The listed asset is available. LANautilus Engineers have been contacted. The reason for the outage was due to maintenance scheduled to conclude at 11:00 UTC. |
Ticket No.: | INC0068290 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2020-10-28 00:06:00 |
End Time: | 2020-10-28 08:26:07 |
Description | The listed asset is available. LANautilus Engineers have been contacted. The reason for the outage is due to a fiber cut in Fort Amador, Panama. Repairs have been completed and services have been restored. |
Ticket No.: | INC0068328 |
Subject: | Brief Outage Resolved - AMPATH LANautilus Circuits FIU033WSA1SP4NN and FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN
FIU020UMI2SP3NN |
Current State: | Resolved |
Start Time: | 2020-10-28 11:43:03 |
End Time: | 2020-10-28 11:43:07 |
Description | The listed assets are available following a brief outage. Vendor Engineers have been contacted. The outage was cause by a fiber cut in Cita, Brasil due to a high truck load. Repairs hav e been completed. No further outages are expected. |
Ticket No.: | INC0068340 |
Subject: | Brief Outage - AMPATH Backbone Circuit MON- FIU/FTZ-MI3_WAVE-003 |
Source Of Impact: | Vendor |
Affected: | MON- FIU/FTZ-MI3_WAVE-003 |
Current State: | In Progress |
Start Time: | 2020-10-28 14:28:00 |
End Time: | 2020-10-28 14:29:00 |
Description | The affected experienced a brief outage. The cause of the outage is currently undetermined. The vendor has been contacted. Updates will be provided as they are made available. |
Ticket No.: | INC0068475 |
Subject: | Brief Outage Resolved - AMPATH LANautilus Provider FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Resolved |
Start Time: | 2020-10-30 02:14:30 |
End Time: | 2020-10-30 02:14:31 |
Description | The listed asset is available following a brief outage. LANautilus engineers have stated the reason for the outage was a fiber cut, located atSP-160 Rodovia dos Imigrantes - Jardim Ruyce, Diadema. Repairs are complete. No further outage are expected. |
Ticket No.: | INC0068641 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2020-11-01 13:19:38 |
End Time: | 2020-11-01 21:09:39 |
Description | The listed asset is was unavailable. LANautilus Engineers have been contacted and they have stated the outage was due to a fiber cut The fiber has been repaired. No further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
CHG0046792 | Maintenance Completed - AMPATH Backbone Circuit JACK-MIAM (Secondary) | Hardware | Vendor | Closed | 2020-10-27 03:26:01 | 2020-10-28 09:36:00 | 1 days 6 hr 9 min | ||
CHG0046793 | Maintenance Complete - AMPATH Backbone Circuit JACK-MIAM (Primary) | Hardware | Vendor | Closed | 2020-10-30 03:07:14 | 2020-10-30 05:02:38 | 0 days 1 hr 55 min |
Ticket No.: | CHG0046792 |
Subject: | Maintenance Completed - AMPATH Backbone Circuit JACK-MIAM (Secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Current State: | Closed |
Start Time: | 2020-10-27 03:26:01 |
End Time: | 2020-10-28 09:36:00 |
Description | The affected underwent maintenance as the vendor upgraded ampliifiers. Replacement hardware that failed during this maintenance was replaced. Maintenance is complete. No further outages are expected. |
Ticket No.: | CHG0046793 |
Subject: | Maintenance Complete - AMPATH Backbone Circuit JACK-MIAM (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Current State: | Closed |
Start Time: | 2020-10-30 03:07:14 |
End Time: | 2020-10-30 05:02:38 |
Description | The affected will undergo maintenance as the vendor upgrades ampliifiers. The maintenance is complete. No further outages are expected |
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 0 min | 99.99934% | 98.96271% |
MON- FIU/FTZ-MI3_WAVE-003 | 0 hr 1 min | 99.99008% | 99.99981% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59742% |
FIU034WFORSP4NN | 7 hr 50 min | 95.33713% | 99.25452% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 1 days 6 hr 9 min | 82.04379% | 99.39840% |
FIU026UMI2SA1NN | 9 hr 55 min | 94.08878% | 90.89660% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 1 hr 55 min | 98.85516% | 99.89150% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87973% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.25558% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.34238% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
FIU020UMI2SP3NN | 0 hr 0 min | 99.99917% | 98.69064% |
Aggregate All AMPATH Backbone Circuits | 2 days 1 hr 52 min | 97.87953% | 98.93093% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0047053 |
Subject: | Maintenance - AMPATH Backbone Circuit JACK-MIAM (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Start Time: | 2020-11-11 04:00:00 |
End Time: | 2020-11-11 07:00:00 |
Description | The following assets will be unavailable while vendor engineers upgrade the Titusville, FL optical in-line amplifier site with a new optical ILA chassis and associated linecards. An outage of 2 hrs is expected. The entire window is reserved. |