AMPATH Network Operations Report
2020-10-19 - 2020-11-01
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0067745 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN and FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-10-20 13:31:39 | 2020-10-20 13:32:39 | 0 days 0 hr 1 min |
INC0067770 | 2 - High | 2 - High | Stability - AMPATH Backbone Circuit LBD-FIU-WAV003 | Undetermined | Vendor | Closed | 2020-10-20 14:08:13 | 2020-10-20 17:00:00 | 0 days 2 hr 51 min |
INC0067890 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Closed | 2020-10-22 11:05:17 | 2020-10-22 11:28:25 | 0 days 0 hr 23 min |
INC0068049 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN | Circuit - Bumped Fiber | Vendor | Resolved | 2020-10-24 05:05:38 | 2020-10-24 05:05:48 | 0 days 0 hr 0 min |
INC0068099 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN & FIU033WSA1SP4NN | Circuit - Vandalism | Vendor | Resolved | 2020-10-25 04:03:28 | 2020-10-25 14:23:20 | 0 days 10 hr 19 min |
Ticket No.: | INC0067745 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN and FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN
FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2020-10-20 13:31:39 |
End Time: | 2020-10-20 13:32:39 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0067770 |
Subject: | Stability - AMPATH Backbone Circuit LBD-FIU-WAV003 |
Source Of Impact: | Vendor |
Affected: | LBD-FIU-WAV003 |
Current State: | Closed |
Start Time: | 2020-10-20 14:08:13 |
End Time: | 2020-10-20 17:00:00 |
Description | The affected is stable. The cause of the instability is still unknown. Updates will be provided as they are made available. |
Ticket No.: | INC0067890 |
Subject: | Availability - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2020-10-22 11:05:17 |
End Time: | 2020-10-22 11:28:25 |
Description | The following assets are unavailable. LANautilus engineers have been notified. The reason for the outage is maintenance. |
Ticket No.: | INC0068049 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN |
Current State: | Resolved |
Start Time: | 2020-10-24 05:05:38 |
End Time: | 2020-10-24 05:05:48 |
Description | The following asset was briefly unavailable. LANautilus engineers have been notified. The reason for the outage bumped fiber. |
Ticket No.: | INC0068099 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN & FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN
FIU033WSA1SP4NN Red Clara |
Current State: | Resolved |
Start Time: | 2020-10-25 04:03:28 |
End Time: | 2020-10-25 14:23:20 |
Description | The following asset is uavailable. LANautilus engineers have stated the reason for the outage is a vandalized splice box on imigrantes highway km 58 (about 20 kilometers from PG). Repairs have concluded and service has restored. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
CHG0046548 | Maintenance Completed - AMPATH Backbone Circuit JACK-MIAM (Primary) | Circuit | Vendor | Closed | 2020-10-20 03:20:15 | 2020-10-20 04:15:00 | 0 days 0 hr 54 min | ||
CHG0046547 | Maintenance Complete - AMPATH Backbone Circuit JACK-MIAM (Primary) | Circuit | Vendor | Closed | 2020-10-23 03:05:24 | 2020-10-23 05:08:36 | 0 days 2 hr 3 min |
Ticket No.: | CHG0046548 |
Subject: | Maintenance Completed - AMPATH Backbone Circuit JACK-MIAM (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Current State: | Closed |
Start Time: | 2020-10-20 03:20:15 |
End Time: | 2020-10-20 04:15:00 |
Description | The affected underwent maintenance as the vendor upgraded ampliifiers. Maintenance is complete. |
Ticket No.: | CHG0046547 |
Subject: | Maintenance Complete - AMPATH Backbone Circuit JACK-MIAM (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Current State: | Closed |
Start Time: | 2020-10-23 03:05:24 |
End Time: | 2020-10-23 05:08:36 |
Description | The affected will undergo maintenance as the vendor upgrades ampliifiers. An outage up of to 2 hours may be expected. The entire window is reserved. |
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 10 hr 44 min | 96.80555% | 98.96273% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59742% |
LBD-FIU-WAV001 | 00 hr 00 min | 100.00000% | 100.00000% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.34346% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 99.74089% |
FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 91.00934% |
LBD-FIU-WAV003 | 2 hr 51 min | 99.14790% | 99.96749% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 2 hr 57 min | 99.11731% | 99.91333% |
FIU031WCRPPANNN | 0 hr 0 min | 99.99917% | 99.87973% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.25558% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.34238% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
FIU020UMI2SP3NN | 10 hr 20 min | 96.92030% | 98.69066% |
Aggregate All AMPATH Backbone Circuits | 1 days 2 hr 54 min | 99.42787% | 98.96905% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |