AMPATH Network Operations Report
2020-10-19 - 2020-11-01

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0067745 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN and FIU033WSA1SP4NNUndetermined Vendor Closed 2020-10-20 13:31:39 2020-10-20 13:32:39 0 days 0 hr 1 min
INC0067770 2 - High2 - High Stability - AMPATH Backbone Circuit LBD-FIU-WAV003Undetermined Vendor Closed 2020-10-20 14:08:13 2020-10-20 17:00:00 0 days 2 hr 51 min
INC0067890 2 - High2 - High Availability - AMPATH Provider LANautilus FIU033WSA1SP4NNUnannounced Maintenance Vendor Closed 2020-10-22 11:05:17 2020-10-22 11:28:25 0 days 0 hr 23 min
INC0068049 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNNCircuit - Bumped Fiber Vendor Resolved 2020-10-24 05:05:38 2020-10-24 05:05:48 0 days 0 hr 0 min
INC0068099 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN & FIU033WSA1SP4NNCircuit - Vandalism Vendor Resolved 2020-10-25 04:03:28 2020-10-25 14:23:20 0 days 10 hr 19 min

Unscheduled Outages Detail


Ticket No.:INC0067745
Subject:Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN and FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
FIU033WSA1SP4NN
Current State:Closed
Start Time:2020-10-20 13:31:39
End Time:2020-10-20 13:32:39
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0067770
Subject:Stability - AMPATH Backbone Circuit LBD-FIU-WAV003
Source Of Impact: Vendor
Affected:LBD-FIU-WAV003
Current State:Closed
Start Time:2020-10-20 14:08:13
End Time:2020-10-20 17:00:00
DescriptionThe affected is stable. The cause of the instability is still unknown. Updates will be provided as they are made available.


Ticket No.:INC0067890
Subject:Availability - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2020-10-22 11:05:17
End Time:2020-10-22 11:28:25
DescriptionThe following assets are unavailable. LANautilus engineers have been notified. The reason for the outage is maintenance.


Ticket No.:INC0068049
Subject:Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
Current State:Resolved
Start Time:2020-10-24 05:05:38
End Time:2020-10-24 05:05:48
DescriptionThe following asset was briefly unavailable. LANautilus engineers have been notified. The reason for the outage bumped fiber.


Ticket No.:INC0068099
Subject:Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN & FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
FIU033WSA1SP4NN
Red Clara
Current State:Resolved
Start Time:2020-10-25 04:03:28
End Time:2020-10-25 14:23:20
DescriptionThe following asset is uavailable. LANautilus engineers have stated the reason for the outage is a vandalized splice box on imigrantes highway km 58 (about 20 kilometers from PG). Repairs have concluded and service has restored.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

CHG0046548 Maintenance Completed - AMPATH Backbone Circuit JACK-MIAM (Primary) Circuit Vendor Closed 2020-10-20 03:20:152020-10-20 04:15:00 0 days 0 hr 54 min
CHG0046547 Maintenance Complete - AMPATH Backbone Circuit JACK-MIAM (Primary) Circuit Vendor Closed 2020-10-23 03:05:242020-10-23 05:08:36 0 days 2 hr 3 min

Scheduled Maintenances Detail


Ticket No.:CHG0046548
Subject:Maintenance Completed - AMPATH Backbone Circuit JACK-MIAM (Primary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Current State:Closed
Start Time:2020-10-20 03:20:15
End Time:2020-10-20 04:15:00
DescriptionThe affected underwent maintenance as the vendor upgraded ampliifiers. Maintenance is complete.


Ticket No.:CHG0046547
Subject:Maintenance Complete - AMPATH Backbone Circuit JACK-MIAM (Primary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Current State:Closed
Start Time:2020-10-23 03:05:24
End Time:2020-10-23 05:08:36
DescriptionThe affected will undergo maintenance as the vendor upgrades ampliifiers. An outage up of to 2 hours may be expected. The entire window is reserved.


Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 99.97393%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99565%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN10 hr 44 min 96.80555% 98.96273%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.59742%
LBD-FIU-WAV00100 hr 00 min 100.00000% 100.00000%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.34346%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 99.74089%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 91.00934%
LBD-FIU-WAV0032 hr 51 min 99.14790% 99.96749%
AMP-JACKSONVILLE-MIAMI-100GE-015022 hr 57 min 99.11731% 99.91333%
FIU031WCRPPANNN0 hr 0 min 99.99917% 99.87973%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.25558%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.34238%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86376%
FIU020UMI2SP3NN10 hr 20 min 96.92030% 98.69066%

Aggregate All AMPATH Backbone Circuits1 days 2 hr 54 min 99.42787% 98.96905%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

None Currently Planned