AMPATH Network Operations Report
2020-10-12 - 2020-10-18

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0067298 4 - Low2 - High Brief Outage Resolved - AMPATH LANautilus Circuit FIU034WFORSP4NNCircuit - Bumped Fiber Vendor Resolved 2020-10-14 14:37:27 2020-10-14 14:38:00 0 days 0 hr 0 min
INC0067334 2 - High2 - High Availability- AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Damaged Fiber Vendor Closed 2020-10-14 21:57:21 2020-10-15 11:24:23 0 days 13 hr 27 min

Unscheduled Outages Detail


Ticket No.:INC0067298
Subject:Brief Outage Resolved - AMPATH LANautilus Circuit FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2020-10-14 14:37:27
End Time:2020-10-14 14:38:00
DescriptionThe listed assets are available following a brief outage. Vendor Engineers have been contacted but brief degradation in the SAN Paulo's backhaul. No further outages are expected.


Ticket No.:INC0067334
Subject:Availability- AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2020-10-14 21:57:21
End Time:2020-10-15 11:24:23
DescriptionThe listed asset is available. LANautilus Engineers have indicated that the reason for the outage was a fiber event between Santiago and Tiltil, Chile. The damage has been repaird and the vendor has completed all work.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 99.97393%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99565%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN00 hr 00 min 100.00000% 99.05583%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.59741%
LBD-FIU-WAV00100 hr 00 min 100.00000% 100.00000%
FIU034WFORSP4NN0 hr 0 min 99.99454% 99.34346%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 99.74089%
FIU026UMI2SA1NN13 hr 27 min 91.99370% 91.00886%
LBD-FIU-WAV00300 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.94701%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.87976%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.25558%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.34238%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86376%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 98.68064%

Aggregate All AMPATH Backbone Circuits0 days 13 hr 27 min 99.42773% 98.97968%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

Ticket No.:CHG0046547
Subject:Maintenance - AMPATH Backbone Circuit JACK-MIAM
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Start Time:2020-10-23 03:00:00
End Time:2020-10-23 06:00:00
DescriptionThe affected will undergo maintenance as the vendor upgrades ampliifiers. An outage up of to 2 hours may be expected. The entire window is reserved.


Ticket No.:CHG0046548
Subject:Maintenance - AMPATH Backbone Circuit JACK-MIAM
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Start Time:2020-10-20 03:00:00
End Time:2020-10-20 05:00:00
DescriptionThe affected will undergo maintenance as the vendor upgrades ampliifiers. An outage up of to 2 hours may be expected. The entire window is reserved.