AMPATH Network Operations Report
2020-10-05 - 2020-10-11
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0066622 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Bumped Fiber | Vendor | Resolved | 2020-10-05 06:50:06
2020-10-05 13:05:30 2020-10-06 08:44:00 |
2020-10-05 06:52:08
2020-10-05 13:05:32 2020-10-06 08:45:00 |
0 days 0 hr 2 min
0 days 0 hr 0 min 0 days 0 hr 1 min |
| INC0066708 | 2 - High | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-10-06 08:46:53 | 2020-10-06 08:47:00 | 0 days 0 hr 0 min |
| INC0066714 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN | Undetermined | Vendor | Closed | 2020-10-06 11:27:00 | 2020-10-06 11:28:00 | 0 days 0 hr 1 min |
| INC0066721 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-10-06 14:18:50 | 2020-10-06 14:18:52 | 0 days 0 hr 0 min |
| INC0066773 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Unannounced Maintenance | Vendor | Closed | 2020-10-07 04:08:34 | 2020-10-07 05:10:54 | 0 days 1 hr 2 min |
| INC0066800 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-10-07 13:24:00 | 2020-10-07 13:25:00 | 0 days 0 hr 1 min |
| INC0066847 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Closed | 2020-10-08 00:19:59 | 2020-10-09 02:07:50 | 1 days 1 hr 47 min |
| INC0066882 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2020-10-08 10:13:24 | 2020-10-08 10:13:25 | 0 days 0 hr 0 min |
| INC0066908 | 4 - Low | 2 - High | Brief Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NN | Hardware | Vendor | Closed | 2020-10-08 16:32:54 | 2020-10-08 16:32:56 | 0 days 0 hr 0 min |
| INC0066917 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Circuit - Vandalism | Vendor | Closed | 2020-10-08 19:53:43 | 2020-10-08 19:53:46 | 0 days 0 hr 0 min |
| INC0066992 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | In Progress | 2020-10-09 15:27:21 | 2020-10-09 15:28:19 | 0 days 0 hr 0 min |
| Ticket No.: | INC0066622 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-10-05 06:50:06 |
| End Time: | 2020-10-05 06:52:08 |
| Description | The following asset was unavailable. LANautilus engineers have been notified. The reason for the outage is fiber degradation. |
| Ticket No.: | INC0066708 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-10-06 08:46:53 |
| End Time: | 2020-10-06 08:47:00 |
| Description | The listed asset is now available after a brief outage. LANautilus Engineers have been contacted and reason for outage is undetermined. No further outages are expected. |
| Ticket No.: | INC0066714 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN |
| Source Of Impact: | Vendor |
| Affected: | FIU035WMI2CRPNN |
| Current State: | Closed |
| Start Time: | 2020-10-06 11:27:00 |
| End Time: | 2020-10-06 11:28:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0066721 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-10-06 14:18:50 |
| End Time: | 2020-10-06 14:18:52 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted and identified a brief degradation in Chile that restored without any intervention. Updates will be provided when they are available. |
| Ticket No.: | INC0066773 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-10-07 04:08:34 |
| End Time: | 2020-10-07 05:10:54 |
| Description | The listed asset is was unavailable. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was maintenance. This maintenance has been completed. |
| Ticket No.: | INC0066800 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-10-07 13:24:00 |
| End Time: | 2020-10-07 13:25:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are expected. |
| Ticket No.: | INC0066847 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-10-08 00:19:59 |
| End Time: | 2020-10-09 02:07:50 |
| Description | The following asset is available. LANautilus engineers have been notified. The reason for the outage is a fiber cut in Santiago, Chile. The fiber has been repaired. No further outages are expected. |
| Ticket No.: | INC0066882 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2020-10-08 10:13:24 |
| End Time: | 2020-10-08 10:13:25 |
| Description | The following asset is available. LANautilus engineers have been notified. The reason for the outage is being tracked in PRB0046139. |
| Ticket No.: | INC0066908 |
| Subject: | Brief Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-10-08 16:32:54 |
| End Time: | 2020-10-08 16:32:56 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is due to a degraded signal from a network switch in Buenos Aires. No further outages are expected. |
| Ticket No.: | INC0066917 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU036WPANSA1NN |
| Current State: | Closed |
| Start Time: | 2020-10-08 19:53:43 |
| End Time: | 2020-10-08 19:53:46 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. UThe reason for the outage is a fiber cut do to vandalism. Traffice was rerouted. Fibers have been repaired. No further outages are expected. |
| Ticket No.: | INC0066992 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | In Progress |
| Start Time: | 2020-10-09 15:27:21 |
| End Time: | 2020-10-09 15:28:19 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| CHG0046295 | Maintenance Complete - AMPATH Core Node MCT02 | Hardware | Internal | Closed | 2020-10-10 02:10:07 | 2020-10-10 02:31:13 | 0 days 0 hr 21 min | ||
| Ticket No.: | CHG0046295 |
| Subject: | Maintenance Complete - AMPATH Core Node MCT02 |
| Source Of Impact: | Internal |
| Affected: | mct02.miami.ampath.net
FIU035WMI2CRPNN FIU026UMI2SA1NN FIU FLR |
| Current State: | Closed |
| Start Time: | 2020-10-10 02:10:07 |
| End Time: | 2020-10-10 02:31:13 |
| Description | AmLight team will execute a Maintenance Window on Oct 09th, from 10:00 pm to Oct 10th, 02:00 am EST, for migrating the VLANs from MIA-MI1-SW02's eth1/11 (MCT02) to use OpenFlow. The maintebnance is complete. |
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 0 min | 99.99950% | 99.05582% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59741% |
| LBD-FIU-WAV001 | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.34356% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 99.74089% |
| FIU026UMI2SA1NN | 1 days 3 hr 16 min | 83.76518% | 91.16157% |
| LBD-FIU-WAV003 | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.94701% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87976% |
| FIU035WMI2CRPNN | 0 hr 22 min | 99.78075% | 99.25558% |
| FIU036WPANSA1NN | 0 hr 0 min | 99.99950% | 99.34238% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.68064% |
| Aggregate All AMPATH Backbone Circuits | 1 days 3 hr 38 min | 98.82464% | 98.99060% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |