AMPATH Network Operations Report
2020-09-21 - 2020-09-27
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
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INC0065688 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-09-21 19:05:00 | 2020-09-21 19:06:00 | 0 days 0 hr 1 min |
INC0065756 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-09-22 19:00:00 | 2020-09-22 19:01:00 | 0 days 0 hr 1 min |
INC0065863 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone JACK-MIAMI | Unannounced Maintenance | Vendor | Closed | 2020-09-24 04:04:43 | 2020-09-24 08:44:47 | 0 days 4 hr 40 min |
INC0065890 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Bumped Fiber | Vendor | Resolved | 2020-09-24 09:20:19 | 2020-09-24 09:20:29 | 0 days 0 hr 0 min |
INC0065925 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Bumped Fiber | Vendor | Closed | 2020-09-24 18:36:58 | 2020-09-24 18:36:59 | 0 days 0 hr 0 min |
INC0065928 | 4 - Low | 2 - High | Brief Outage - AMPATH Backbone CircuitA JACK-MIAMI | Circuit - Bumped Fiber | Vendor | Closed | 2020-09-24 18:55:00 | 2020-09-24 18:58:00 | 0 days 0 hr 3 min |
INC0065996 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Other | Vendor | Resolved | 2020-09-25 15:33:00 | 2020-09-25 16:43:00 | 0 days 1 hr 10 min |
INC0066013 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN | Undetermined | Vendor | Resolved | 2020-09-25 18:41:00 | 2020-09-25 18:41:16 | 0 days 0 hr 0 min |
INC0066017 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN | Undetermined | Vendor | Resolved | 2020-09-25 19:12:00 | 2020-09-25 19:12:04 | 0 days 0 hr 0 min |
INC0065964 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Undetermined | Vendor | Resolved | 2020-09-25 19:38:50 | 2020-09-25 19:39:00 | 0 days 0 hr 0 min |
INC0066051 | 2 - High | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | On Hold | 2020-09-26 10:04:14 | 2020-09-26 10:04:24 | 0 days 0 hr 0 min |
INC0066067 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Circuit - Damaged Fiber | Vendor | Resolved | 2020-09-26 17:36:28 | 2020-09-27 06:07:40 | 0 days 12 hr 31 min |
Ticket No.: | INC0065688 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2020-09-21 19:05:00 |
End Time: | 2020-09-21 19:06:00 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are expected. |
Ticket No.: | INC0065756 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2020-09-22 19:00:00 |
End Time: | 2020-09-22 19:01:00 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are expected. |
Ticket No.: | INC0065863 |
Subject: | Outage Resolved - AMPATH Backbone JACK-MIAMI |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Current State: | Closed |
Start Time: | 2020-09-24 04:04:43 |
End Time: | 2020-09-24 08:44:47 |
Description | The following assets are available. Vendor engineers have been notified. The reason for the outage was vendor maintenance. |
Ticket No.: | INC0065890 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2020-09-24 09:20:19 |
End Time: | 2020-09-24 09:20:29 |
Description | The following asset is available after a brief outage. LANautilus engineers have been notified. The reason for the outage was a brief fiber bump between Chile and Peru. |
Ticket No.: | INC0065925 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2020-09-24 18:36:58 |
End Time: | 2020-09-24 18:36:59 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have isolated a brief fiber disruption in Panama. No further outages are expected. |
Ticket No.: | INC0065928 |
Subject: | Brief Outage - AMPATH Backbone CircuitA JACK-MIAMI |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Current State: | Closed |
Start Time: | 2020-09-24 18:55:00 |
End Time: | 2020-09-24 18:58:00 |
Description | The listed asset is available following a brief outage.FIU Engineers identified the outage a brief optical backbone bump. Services have rerouted. |
Ticket No.: | INC0065996 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2020-09-25 15:33:00 |
End Time: | 2020-09-25 16:43:00 |
Description | The listed asset is available. LANautilus Engineers have been contacted. The reason for the outage was a degradation in our network in Valparaiso, Chile that recovered without intervention. No further outages are expected. |
Ticket No.: | INC0066013 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN |
Source Of Impact: | Vendor |
Affected: | FIU035WMI2CRPNN |
Current State: | Resolved |
Start Time: | 2020-09-25 18:41:00 |
End Time: | 2020-09-25 18:41:16 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0066017 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN |
Current State: | Resolved |
Start Time: | 2020-09-25 19:12:00 |
End Time: | 2020-09-25 19:12:04 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0065964 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN |
Current State: | Resolved |
Start Time: | 2020-09-25 19:38:50 |
End Time: | 2020-09-25 19:39:00 |
Description | The following asset is available. LANautilus engineers have been notified. The reason for the outage is undetermined |
Ticket No.: | INC0066051 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | On Hold |
Start Time: | 2020-09-26 10:04:14 |
End Time: | 2020-09-26 10:04:24 |
Description | The following asset was unavailable. LANautilus engineers have been notified. The reason for the outage is pending. |
Ticket No.: | INC0066067 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN |
Current State: | Resolved |
Start Time: | 2020-09-26 17:36:28 |
End Time: | 2020-09-27 06:07:40 |
Description | The listed asset is available. LANautilus Engineers have been contacted and they have stated thhe outage was due to a fiber cut. The fiber has been repaired. no further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 98.86012% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59741% |
LBD-FIU-WAV001 | 00 hr 00 min | 100.00000% | 100.00000% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.34356% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 0 hr 3 min | 99.97024% | 99.85389% |
FIU026UMI2SA1NN | 1 hr 12 min | 99.28224% | 91.30123% |
LBD-FIU-WAV003 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 4 hr 40 min | 97.22156% | 99.94701% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87976% |
FIU035WMI2CRPNN | 0 hr 0 min | 99.99735% | 99.25976% |
FIU036WPANSA1NN | 12 hr 31 min | 92.54529% | 99.26062% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.68083% |
Aggregate All AMPATH Backbone Circuits | 0 days 18 hr 27 min | 99.21548% | 98.98914% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |