AMPATH Network Operations Report
2020-09-14 - 2020-09-20
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0065217 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Hardware | Vendor | Resolved | 2020-09-14 15:15:28 | 2020-09-14 16:22:59 | 0 days 1 hr 7 min |
| INC0065218 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN | Software | Vendor | Closed | 2020-09-14 15:16:04 | 2020-09-14 15:17:04 | 0 days 0 hr 1 min |
| Ticket No.: | INC0065217 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2020-09-14 15:15:28 |
| End Time: | 2020-09-14 16:22:59 |
| Description | The listed asset is aavailable. LANautilus Engineers have been contacted and identified a hardware issue in Miami. A soft restart has resolved the outage and no further incidents are expected. |
| Ticket No.: | INC0065218 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN |
| Source Of Impact: | Vendor |
| Affected: | FIU030WMI2FORNN |
| Current State: | Closed |
| Start Time: | 2020-09-14 15:16:04 |
| End Time: | 2020-09-14 15:17:04 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers performed a soft restart of hardware in Miami. No further outages are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| CHG0046007 | Maintenance Complete - AMPATH Provider Crown Castle | Circuit | Vendor | Closed | 2020-09-19 04:00:00 | 2020-09-19 10:00:00 | 0 days 6 hr 0 min | ||
| Ticket No.: | CHG0046007 |
| Subject: | Maintenance Complete - AMPATH Provider Crown Castle |
| Source Of Impact: | Vendor |
| Affected: | AMPATH-BOCA-MIAMI-DF
Angola Cables RNP Tenet Vera Rubin Observatory |
| Current State: | Closed |
| Start Time: | 2020-09-19 04:00:00 |
| End Time: | 2020-09-19 10:00:00 |
| Description | The listed asset remained able as the provider Crown Castle performed circuit maintenance. The maintenance is complete. |
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 98.82078% |
| FIU030WMI2FORNN | 0 hr 1 min | 99.99008% | 99.59741% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.33206% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 99.85446% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 91.31492% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87960% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.25981% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.40280% |
| AMPATH-BOCA-MIAMI-DF | 6 hr 0 min | 96.42857% | 99.86376% |
| FIU020UMI2SP3NN | 1 hr 7 min | 99.33019% | 98.68083% |
| Aggregate All AMPATH Backbone Circuits | 0 days 7 hr 8 min | 99.64574% | 98.83387% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |