AMPATH Network Operations Report
2020-08-31 - 2020-09-06
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0064304 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN | Undetermined | Vendor | Closed | 2020-08-31 14:34:00 | 2020-08-31 14:35:00 | 0 days 0 hr 1 min |
| INC0064431 | 2 - High | 2 - High | Availability - AMPATH backbone Circuit JACK-MIAM | Undetermined | Internal | Resolved | 2020-09-01 16:29:04 | 2020-09-02 05:18:14 | 0 days 12 hr 49 min |
| INC0064422 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN | Circuit - Damaged Fiber | Vendor | Closed | 2020-09-01 15:16:58 | 2020-09-02 23:34:56 | 1 days 8 hr 17 min |
| INC0064777 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2020-09-06 16:39:00 | 2020-09-06 16:40:00 | 0 days 0 hr 1 min |
| Ticket No.: | INC0064304 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN |
| Source Of Impact: | Vendor |
| Affected: | FIU031WCRPPANNN |
| Current State: | Closed |
| Start Time: | 2020-08-31 14:34:00 |
| End Time: | 2020-08-31 14:35:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was a degradation in Cartagena, CO of an undetermined cause. The further outages are expected. |
| Ticket No.: | INC0064431 |
| Subject: | Availability - AMPATH backbone Circuit JACK-MIAM |
| Source Of Impact: | Internal |
| Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503
Link to Facing MIAMI : device MIA-MI1-SW05 |
| Current State: | Resolved |
| Start Time: | 2020-09-01 16:29:04 |
| End Time: | 2020-09-02 05:18:14 |
| Description | The listed asset is now available. The cause of the outage is unknown. Network engineers have been contacted. |
| Ticket No.: | INC0064422 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN |
| Source Of Impact: | Vendor |
| Affected: | FIU035WMI2CRPNN |
| Current State: | Closed |
| Start Time: | 2020-09-01 15:16:58 |
| End Time: | 2020-09-02 23:34:56 |
| Description | The listed asset is available. LANautilus Engineers have isolated a fiber issue in Jacksonville Fl. Repairs have been completed. No further outages is expected. |
| Ticket No.: | INC0064777 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2020-09-06 16:39:00 |
| End Time: | 2020-09-06 16:40:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 1 min | 99.99008% | 98.70459% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59760% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.33144% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 12 hr 49 min | 92.36937% | 99.85446% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 91.31451% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU031WCRPPANNN | 0 hr 1 min | 99.99008% | 99.87978% |
| FIU035WMI2CRPNN | 1 days 8 hr 17 min | 80.77411% | 99.27371% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.34219% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.57475% |
| Aggregate All AMPATH Backbone Circuits | 1 days 21 hr 9 min | 97.76030% | 98.82275% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| Ticket No.: | CHG0045534 |
| Subject: | Maintenance - AMPATH Provider Crown Castle |
| Source Of Impact: | Vendor |
| Affected: | AMPATH-BOCA-MIAMI-DF |
| Start Time: | 2020-09-12 04:00:00 |
| End Time: | 2020-09-12 10:00:00 |
| Description | The affected listed below will be unavailable as the provider Crown Castle performs circuit maintenance. The entire maintenance window is reserved. |