AMPATH Network Operations Report
2020-08-17 - 2020-08-23
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0063404 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Resolved | 2020-08-18 16:29:04 | 2020-08-19 02:08:55 | 0 days 9 hr 39 min |
INC0063462 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-08-19 14:39:00 | 2020-08-19 14:40:00 | 0 days 0 hr 1 min |
INC0063464 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Closed | 2020-08-19 15:06:00 | 2020-08-20 00:43:09 | 0 days 9 hr 37 min |
INC0063460 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Closed | 2020-08-19 14:27:00 | 2020-08-19 16:01:40 | 0 days 1 hr 34 min |
INC0063488 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN | Undetermined | Vendor | Closed | 2020-08-19 14:44:23 | 2020-08-19 14:45:23 | 0 days 0 hr 1 min |
INC0063599 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN | Hardware | Vendor | Closed | 2020-08-21 00:56:20 | 2020-08-21 00:56:29 | 0 days 0 hr 0 min |
Ticket No.: | INC0063404 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2020-08-18 16:29:04 |
End Time: | 2020-08-19 02:08:55 |
Description | The listed asset is now available. LANautilus Engineers have identified a fiber cut in our network between Santos and Grajau, Brazil. Repairs have completed and no further outages are expected. |
Ticket No.: | INC0063462 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2020-08-19 14:39:00 |
End Time: | 2020-08-19 14:40:00 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0063464 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Closed |
Start Time: | 2020-08-19 15:06:00 |
End Time: | 2020-08-20 00:43:09 |
Description | The listed asset is unavailable. LANautilus Engineers have indicated that the reason for the outage was a fiber cut in Sao Paulo, Brazil caused by vandalism. All services are available. No further outages are expected |
Ticket No.: | INC0063460 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2020-08-19 14:27:00 |
End Time: | 2020-08-19 16:01:40 |
Description | The listed asset is available. LANautilus Engineers identified a due to a fiber cut in Santiago, Chile. Engineers have restored service and no further outages are expected. |
Ticket No.: | INC0063488 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN |
Source Of Impact: | Vendor |
Affected: | FIU030WMI2FORNN |
Current State: | Closed |
Start Time: | 2020-08-19 14:44:23 |
End Time: | 2020-08-19 14:45:23 |
Description | The listed asset is available following a brief outage. LANautilus Engineers reported the outage was undetermined. All services have been restored. No further outages are expected. |
Ticket No.: | INC0063599 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN |
Source Of Impact: | Vendor |
Affected: | FIU030WMI2FORNN
Provider LANautilus FIU030WMI2FORNN |
Current State: | Closed |
Start Time: | 2020-08-21 00:56:20 |
End Time: | 2020-08-21 00:56:29 |
Description | The listed asset is available following a brief outage. LANautilus Engineers have been stated the issue was with switch in Brazil. hThe switch recovered. No further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 9 hr 40 min | 94.23759% | 98.63865% |
FIU030WMI2FORNN | 0 hr 1 min | 99.98859% | 99.59760% |
AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 98.46831% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.33136% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 1 hr 34 min | 99.06085% | 91.22673% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 100.00000% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87997% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.64042% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.34219% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 100.00000% |
FIU020UMI2SP3NN | 9 hr 37 min | 94.27430% | 98.59052% |
Aggregate All AMPATH Backbone Circuits | 0 days 20 hr 53 min | 99.04318% | 98.82429% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |