AMPATH Network Operations Report
2020-08-10 - 2020-08-16
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0062817 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Damaged Fiber | Vendor | Closed | 2020-08-10 15:05:00 | 2020-08-10 15:06:00 | 0 days 0 hr 1 min |
| INC0062833 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN | Circuit - Bumped Fiber | Vendor | Closed | 2020-08-10 18:56:00 | 2020-08-10 18:57:00 | 0 days 0 hr 1 min |
| INC0062837 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Circuit - Cut Fiber | Vendor | Closed | 2020-08-10 19:27:00 | 2020-08-11 01:56:23 | 0 days 6 hr 29 min |
| INC0062986 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN | Circuit - Bumped Fiber | Vendor | Closed | 2020-08-12 18:13:25 | 2020-08-12 18:13:29 | 0 days 0 hr 0 min |
| INC0063026 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Closed | 2020-08-13 06:39:44
2020-08-13 17:26:32 |
2020-08-13 15:45:32
2020-08-13 17:26:40 |
0 days 9 hr 5 min
0 days 0 hr 0 min |
| INC0063078 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | On Hold | 2020-08-13 20:34:04 | 2020-08-13 20:34:44 | 0 days 0 hr 0 min |
| Ticket No.: | INC0062817 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-08-10 15:05:00 |
| End Time: | 2020-08-10 15:06:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0062833 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN |
| Source Of Impact: | Vendor |
| Affected: | FIU030WMI2FORNN |
| Current State: | Closed |
| Start Time: | 2020-08-10 18:56:00 |
| End Time: | 2020-08-10 18:57:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have indicaterd that the reason for the outage was a brief degradation on their connection in Fortalza, Brazil. Services have remained stable. No further outages are expected. |
| Ticket No.: | INC0062837 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU036WPANSA1NN |
| Current State: | Closed |
| Start Time: | 2020-08-10 19:27:00 |
| End Time: | 2020-08-11 01:56:23 |
| Description | The listed asset is now available. LANautilus Engineers have been contacted and they have stated the outage was due to a fiber cut. The fiber has been repaired. No further outages are expected. |
| Ticket No.: | INC0062986 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN |
| Source Of Impact: | Vendor |
| Affected: | FIU031WCRPPANNN |
| Current State: | Closed |
| Start Time: | 2020-08-12 18:13:25 |
| End Time: | 2020-08-12 18:13:29 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0063026 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-08-13 06:39:44 |
| End Time: | 2020-08-13 15:45:32 |
| Description | The folowing assets are currently available. LANautilus engineers were notified. The reason for the outage was a fiber cut in Chile. Field technicians have completed repair work. No further outages are expected. |
| Ticket No.: | INC0063078 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | On Hold |
| Start Time: | 2020-08-13 20:34:04 |
| End Time: | 2020-08-13 20:34:44 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 98.72533% |
| FIU030WMI2FORNN | 0 hr 1 min | 99.99008% | 99.59782% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 98.40019% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.26787% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 9 hr 7 min | 94.56745% | 91.24446% |
| FIU031WCRPPANNN | 0 hr 0 min | 99.99934% | 99.87997% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.64042% |
| FIU036WPANSA1NN | 6 hr 29 min | 96.13706% | 99.34219% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.33346% |
| Aggregate All AMPATH Backbone Circuits | 0 days 15 hr 38 min | 99.15399% | 98.58470% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |