AMPATH Network Operations Report
2020-08-03 - 2020-08-09
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0062352 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2020-08-03 18:12:00 | 2020-08-03 18:13:00 | 0 days 0 hr 1 min |
INC0062511 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Bumped Fiber | Vendor | Closed | 2020-08-05 16:17:00 | 2020-08-05 16:18:00 | 0 days 0 hr 1 min |
INC0062504 | 2 - High | 2 - High | Outage Update - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Damaged Fiber | Vendor | Closed | 2020-08-05 14:49:00 | 2020-08-05 22:02:44 | 0 days 7 hr 13 min |
INC0062581 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH LANautilus Circuit FIU030WMI2FORNN | Circuit - Other | Vendor | Closed | 2020-08-06 12:08:35 | 2020-08-06 12:08:36 | 0 days 0 hr 0 min |
INC0062664 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Investigating | Vendor | Closed | 2020-08-07 08:05:15 | 2020-08-07 13:55:31 | 0 days 5 hr 50 min |
INC0062700 | 2 - High | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU030WMI2FORNN | Circuit - Other | Vendor | Closed | 2020-08-07 19:54:11 | 2020-08-07 19:54:12 | 0 days 0 hr 0 min |
INC0062701 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Investigating | Vendor | Closed | 2020-08-07 20:40:42 | 2020-08-08 00:48:00 | 0 days 4 hr 7 min |
Ticket No.: | INC0062352 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2020-08-03 18:12:00 |
End Time: | 2020-08-03 18:13:00 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are expected. |
Ticket No.: | INC0062511 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2020-08-05 16:17:00 |
End Time: | 2020-08-05 16:18:00 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted and identified a brief oscillation in Panama. Connectivity has restored and no further events are expected. |
Ticket No.: | INC0062504 |
Subject: | Outage Update - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2020-08-05 14:49:00 |
End Time: | 2020-08-05 22:02:44 |
Description | The listed asset is unavailable. LANautilus Engineers have been contacted and identified a possible fiber event in Córdoba, Argentina. The fiber has been repair. No further outages are expected. |
Ticket No.: | INC0062581 |
Subject: | Brief Outage Resolved - AMPATH LANautilus Circuit FIU030WMI2FORNN |
Source Of Impact: | Vendor |
Affected: | FIU030WMI2FORNN |
Current State: | Closed |
Start Time: | 2020-08-06 12:08:35 |
End Time: | 2020-08-06 12:08:36 |
Description | LANautilus Circuit FIU030WMI2FORNN is available following a brief outage. LANautilus Engineers have reported the outage was caused by a network event in St. Croix |
Ticket No.: | INC0062664 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Closed |
Start Time: | 2020-08-07 08:05:15 |
End Time: | 2020-08-07 13:55:31 |
Description | The following assets are available. LANautilus engineers identified the reason for the outage as a fiber event in Carapicuíba, Brazil. Service has restored and no further outages are expected. |
Ticket No.: | INC0062700 |
Subject: | Brief Outage - AMPATH LANautilus Circuit FIU030WMI2FORNN |
Source Of Impact: | Vendor |
Affected: | FIU030WMI2FORNN |
Current State: | Closed |
Start Time: | 2020-08-07 19:54:11 |
End Time: | 2020-08-07 19:54:12 |
Description | The listed assets are available following a brief outage. LANautlius Engineers have been contacted. The reason for outage is a protection switch caused by a brief oscillation between St. Croix and Miami. |
Ticket No.: | INC0062701 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Closed |
Start Time: | 2020-08-07 20:40:42 |
End Time: | 2020-08-08 00:48:00 |
Description | The listed asset is unavailable. LANautilus Engineers have been contacted. The reason for the outage is a fiber cut in one of ours backhauls in Sao Paulo, Brazil. Caused by a truck with high load. No further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 7 hr 13 min | 95.69708% | 98.66492% |
FIU030WMI2FORNN | 0 hr 0 min | 99.99967% | 99.59801% |
AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 98.40019% |
FIU034WFORSP4NN | 0 hr 1 min | 99.99008% | 99.26655% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 0 hr 1 min | 99.99008% | 91.34747% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87999% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.64023% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.41554% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 100.00000% |
FIU020UMI2SP3NN | 9 hr 57 min | 94.07175% | 98.14361% |
Aggregate All AMPATH Backbone Circuits | 0 days 17 hr 13 min | 99.06806% | 98.57786% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |