AMPATH Network Operations Report
2020-07-27 - 2020-08-02
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0061903 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-07-27 18:54:00 | 2020-07-27 18:55:00 | 0 days 0 hr 1 min |
| INC0061937 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Bumped Fiber | Vendor | Resolved | 2020-07-28 02:54:31 | 2020-07-28 02:55:00 | 0 days 0 hr 0 min |
| INC0062142 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-07-30 15:02:25 | 2020-07-30 15:02:47 | 0 days 0 hr 0 min |
| INC0062134 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Damaged Fiber | Vendor | Closed | 2020-07-30 12:46:46 | 2020-07-30 18:56:33 | 0 days 6 hr 9 min |
| INC0062135 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Damaged Fiber | Vendor | Closed | 2020-07-30 12:46:46 | 2020-07-30 12:46:50 | 0 days 0 hr 0 min |
| INC0062179 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NN | Circuit - Cut Fiber | Undetermined | Resolved | 2020-07-30 22:00:30 | 2020-07-30 22:01:50 | 0 days 0 hr 1 min |
| INC0062233 | 2 - High | 2 - High | Outage Resolved +- AMPATH LANautilus Circuit FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-07-31 17:35:58 | 2020-08-01 05:35:28 | 0 days 11 hr 59 min |
| Ticket No.: | INC0061903 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-07-27 18:54:00 |
| End Time: | 2020-07-27 18:55:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are expected. |
| Ticket No.: | INC0061937 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-07-28 02:54:31 |
| End Time: | 2020-07-28 02:55:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted and they have stated the outage was due to a brief degradation in the fiber. No further outages are expec ted. |
| Ticket No.: | INC0062142 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-07-30 15:02:25 |
| End Time: | 2020-07-30 15:02:47 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers identified a brief oscillation in Lurin, Peru. The cause of the outage is undetermined. |
| Ticket No.: | INC0062134 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2020-07-30 12:46:46 |
| End Time: | 2020-07-30 18:56:33 |
| Description | The listed asset is unavailable. LANautilus Engineers have been contacted and identified a fiber issue due to a truck with a high load in São Paulo, Brazil. Repair work has been completed and the outage resolved. |
| Ticket No.: | INC0062135 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-07-30 12:46:46 |
| End Time: | 2020-07-30 12:46:50 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers have been contacted and identified a fiber event in Brazil due to a high truck load. |
| Ticket No.: | INC0062179 |
| Subject: | Brief Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NN |
| Source Of Impact: | Undetermined |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-07-30 22:00:30 |
| End Time: | 2020-07-30 22:01:50 |
| Description | The listed assets are available following a brief outage. LANautilus Engineers have been contacted and they have stated the outage was due to a fiber cut. No further outages are expected. |
| Ticket No.: | INC0062233 |
| Subject: | Outage Resolved +- AMPATH LANautilus Circuit FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-07-31 17:35:58 |
| End Time: | 2020-08-01 05:35:28 |
| Description | The listed assets are unavailable. LANautilus Engineers have identified a fiber cut in Valparaiso, Chile. The fiber has been repaired. No further outages are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 1 min | 99.98942% | 98.56701% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59802% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 98.40019% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.26674% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 12 hr 1 min | 92.84043% | 91.30654% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87999% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.64023% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.41510% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU020UMI2SP3NN | 6 hr 9 min | 96.33151% | 98.25668% |
| Aggregate All AMPATH Backbone Circuits | 0 days 18 hr 12 min | 99.01467% | 98.57550% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |