AMPATH Network Operations Report
2020-07-20 - 2020-07-26
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0061430 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-07-20 15:10:00 | 2020-07-20 15:11:00 | 0 days 0 hr 1 min |
| INC0061438 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-07-20 18:00:00 | 2020-07-20 18:00:01 | 0 days 0 hr 0 min |
| INC0061464 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-07-21 00:11:00 | 2020-07-21 00:12:00 | 0 days 0 hr 1 min |
| INC0061554 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2020-07-22 05:21:39
2020-07-22 09:31:39 |
2020-07-22 06:44:59
2020-07-22 09:32:00 |
0 days 1 hr 23 min
0 days 0 hr 0 min |
| INC0061752 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-07-24 12:54:00 | 2020-07-24 12:54:52 | 0 days 0 hr 0 min |
| INC0061816 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-07-25 10:51:41 | 2020-07-25 10:51:51 | 0 days 0 hr 0 min |
| INC0061875 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-07-26 21:57:00 | 2020-07-26 21:58:00 | 0 days 0 hr 1 min |
| Ticket No.: | INC0061430 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-07-20 15:10:00 |
| End Time: | 2020-07-20 15:11:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. Updates will be provided when they are available. |
| Ticket No.: | INC0061438 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-07-20 18:00:00 |
| End Time: | 2020-07-20 18:00:01 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0061464 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-07-21 00:11:00 |
| End Time: | 2020-07-21 00:12:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was degradation of a back-haul fiber in Panama. No further outages are expected |
| Ticket No.: | INC0061554 |
| Subject: | Availability - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Closed |
| Start Time: | 2020-07-22 05:21:39 |
| End Time: | 2020-07-22 06:44:59 |
| Description | The listed asset is now available. LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0061752 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-07-24 12:54:00 |
| End Time: | 2020-07-24 12:54:52 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0061816 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-07-25 10:51:41 |
| End Time: | 2020-07-25 10:51:51 |
| Description | The following asset is available. LANautilus engineers have been notified. The reason for the outage is undetermined. |
| Ticket No.: | INC0061875 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-07-26 21:57:00 |
| End Time: | 2020-07-26 21:58:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 1 min | 99.99008% | 98.56721% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59802% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 98.33206% |
| FIU034WFORSP4NN | 1 hr 23 min | 99.16981% | 99.26674% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 3 min | 99.96974% | 91.42857% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87999% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.50392% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.41411% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.32665% |
| Aggregate All AMPATH Backbone Circuits | 0 days 1 hr 27 min | 99.92088% | 98.57430% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |