AMPATH Network Operations Report
2020-07-13 - 2020-07-19

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0061006 2 - High2 - High Outage Resolved- AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Closed 2020-07-13 14:01:00 UTC 2020-07-13 20:10:59 UTC 0 days 6 hr 9 min
INC0061192 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NNCircuit - Other Vendor Closed 2020-07-16 05:04:17 UTC 2020-07-16 05:04:27 UTC 0 days 0 hr 0 min
INC0061195 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNNUndetermined Vendor Resolved 2020-07-16 07:02:10 UTC 2020-07-16 07:02:11 UTC 0 days 0 hr 0 min
INC0061291 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNNUndetermined Vendor Closed 2020-07-17 04:49:49 UTC 2020-07-17 04:49:59 UTC 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0061006
Subject:Outage Resolved- AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Closed
Start Time:2020-07-13 14:01:00 UTC
End Time:2020-07-13 20:10:59 UTC
DescriptionThe listed asset is available. LANautilus Engineers have been contacted however the cause of the outage is currently undetermined.


Ticket No.:INC0061192
Subject:Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2020-07-16 05:04:17 UTC
End Time:2020-07-16 05:04:27 UTC
DescriptionThe following asset is available. LAnautilus engineers have been notified. The reason for the outage was a switch hit. RFO is being tracked in ticket PRB0045565


Ticket No.:INC0061195
Subject:Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN
Source Of Impact: Vendor
Affected:FIU030WMI2FORNN
Current State:Resolved
Start Time:2020-07-16 07:02:10 UTC
End Time:2020-07-16 07:02:11 UTC
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0061291
Subject:Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN
Source Of Impact: Vendor
Affected:FIU030WMI2FORNN
Current State:Closed
Start Time:2020-07-17 04:49:49 UTC
End Time:2020-07-17 04:49:59 UTC
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

CHG0044090 Emergency Maintenance Complete- AMPATH Backbone JACK-JACK Hardware Internal Closed 2020-07-14 18:39:39 UTC2020-07-14 19:41:12 UTC 0 days 1 hr 1 min

Scheduled Maintenances Detail


Ticket No.:CHG0044090
Subject:Emergency Maintenance Complete- AMPATH Backbone JACK-JACK
Source Of Impact: Internal
Affected:AMP-JACK-JACK-100GE-52411
Current State:Closed
Start Time:2020-07-14 18:39:39 UTC
End Time:2020-07-14 19:41:12 UTC
DescriptionCore Node upgrade


Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 99.97393%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99565%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN00 hr 00 min 100.00000% 98.53505%
FIU030WMI2FORNN0 hr 0 min 99.99818% 99.59802%
AMP-JACK-JACK-100GE-524111 hr 1 min 99.38938% 98.33206%
FIU034WFORSP4NN6 hr 9 min 96.32952% 99.28238%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 91.42895%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.87999%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.50373%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.35009%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 100.00000%
FIU020UMI2SP3NN0 hr 0 min 99.99835% 98.22051%

Aggregate All AMPATH Backbone Circuits0 days 7 hr 11 min 99.61049% 98.55734%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

None Currently Planned