AMPATH Network Operations Report
2020-07-06 - 2020-07-12
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0060550 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-07-06 09:41:39 UTC | 2020-07-06 09:42:00 UTC | 0 days 0 hr 0 min |
| INC0060572 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Bumped Fiber | Vendor | Closed | 2020-07-06 17:11:00 UTC | 2020-07-06 17:11:15 UTC | 0 days 0 hr 0 min |
| INC0060617 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411 | Unannounced Maintenance | Vendor | Closed | 2020-07-07 05:19:48 UTC | 2020-07-07 13:55:00 UTC | 0 days 8 hr 35 min |
| INC0060652 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Damaged Fiber | Vendor | Resolved | 2020-07-07 18:22:00 UTC | 2020-07-08 01:15:17 UTC | 0 days 6 hr 53 min |
| INC0060914 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus (FIU026UMI2SA1NN) | Unannounced Maintenance | Vendor | Resolved | 2020-07-11 05:22:13 UTC | 2020-07-11 08:09:09 UTC | 0 days 2 hr 46 min |
| INC0060969 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-07-12 20:46:00 UTC | 2020-07-12 20:47:00 UTC | 0 days 0 hr 1 min |
| Ticket No.: | INC0060550 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-07-06 09:41:39 UTC |
| End Time: | 2020-07-06 09:42:00 UTC |
| Description | The listed assets are currently available after a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0060572 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Closed |
| Start Time: | 2020-07-06 17:11:00 UTC |
| End Time: | 2020-07-06 17:11:15 UTC |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0060617 |
| Subject: | Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411 |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411 |
| Current State: | Closed |
| Start Time: | 2020-07-07 05:19:48 UTC |
| End Time: | 2020-07-07 13:55:00 UTC |
| Description | The listed asset is now available. FLR Engineers determined the reason for the outage was maintenance that exceeded the scheduled window. Services have been restored and maintenance is complete. |
| Ticket No.: | INC0060652 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-07-07 18:22:00 UTC |
| End Time: | 2020-07-08 01:15:17 UTC |
| Description | The listed asset is unavailable. LANautilus Engineers have isolated a fiber event in Tiltil, Chile. Technicians have repaired the fiber. No further outages are expected. |
| Ticket No.: | INC0060914 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus (FIU026UMI2SA1NN) |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-07-11 05:22:13 UTC |
| End Time: | 2020-07-11 08:09:09 UTC |
| Description | The listed asset is available. Provider LANautilus have indicated that the reason for the outage is emergency cable replacement maintenace in Quillota, Chicauma, Chile. The maintenance iscomplete. No furhter outages are expected |
| Ticket No.: | INC0060969 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-07-12 20:46:00 UTC |
| End Time: | 2020-07-12 20:47:00 UTC |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 0 min | 99.99653% | 98.53504% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59805% |
| AMP-JACK-JACK-100GE-52411 | 8 hr 35 min | 94.88888% | 98.17769% |
| FIU034WFORSP4NN | 0 hr 0 min | 99.99752% | 99.35239% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 9 hr 41 min | 94.23395% | 91.42895% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87999% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.50373% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.29506% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.22054% |
| Aggregate All AMPATH Backbone Circuits | 0 days 18 hr 17 min | 99.01063% | 98.54468% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |