AMPATH Network Operations Report
2020-06-15 - 2020-06-21
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0059281 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Damaged Fiber | Vendor | Closed | 2020-06-15 14:32:06 | 2020-06-16 03:11:00 | 0 days 12 hr 38 min |
| INC0059304 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Other | Vendor | Resolved | 2020-06-16 01:59:00 | 2020-06-16 01:59:18 | 0 days 0 hr 0 min |
| INC0059313 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Closed | 2020-06-16 05:56:30 | 2020-06-16 12:34:00 | 0 days 6 hr 37 min |
| INC0059419 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Unannounced Maintenance | Vendor | Closed | 2020-06-18 04:11:42 | 2020-06-18 06:58:18 | 0 days 2 hr 46 min |
| Ticket No.: | INC0059281 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Closed |
| Start Time: | 2020-06-15 14:32:06 |
| End Time: | 2020-06-16 03:11:00 |
| Description | The listed asset is now available. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was a degraded fiber in the submarine system in Rio, Brazil. Repairs have been completed. No further outages are expected. |
| Ticket No.: | INC0059304 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2020-06-16 01:59:00 |
| End Time: | 2020-06-16 01:59:18 |
| Description | The listed asset is currently available following a brief outage. Lanautilus engineers have been contacted. The reason for outage is due to a degraded path. No further outages is expected. |
| Ticket No.: | INC0059313 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-06-16 05:56:30 |
| End Time: | 2020-06-16 12:34:00 |
| Description | The listed asset is available. LANautilus Engineers have been contacted. The reason for the outage is a fiber cut in Chile. The fiber has been restored and outages resolved. No further impact is expected. |
| Ticket No.: | INC0059419 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-06-18 04:11:42 |
| End Time: | 2020-06-18 06:58:18 |
| Description | The following asset is available. LAnautilus engineers have determined the reason for the outage is due to scheduled maintenance. The maintenance is now complete. No further outages are expected |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| CHG0043134 | Maintenance Completed - AMPATH Backbone JACK-JACK | Circuit | Vendor | Closed | 2020-06-19 04:00:15 | 2020-06-19 06:36:07 | 0 days 2 hr 35 min | ||
| Ticket No.: | CHG0043134 |
| Subject: | Maintenance Completed - AMPATH Backbone JACK-JACK |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411
Backbone JACK-JACK |
| Current State: | Closed |
| Start Time: | 2020-06-19 04:00:15 |
| End Time: | 2020-06-19 06:36:07 |
| Description | The following assets are now available after Vendor engineers performed maintenance on a backbone cable between Orlando, FL and Jacksonville, FL. The maintenance is now complete. No further outages are expected. |
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.95629% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99271% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 98.37164% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59805% |
| AMP-JACK-JACK-100GE-52411 | 2 hr 35 min | 98.45370% | 98.25186% |
| FIU034WFORSP4NN | 12 hr 38 min | 92.47122% | 99.35264% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 9 hr 24 min | 94.40376% | 91.53799% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87999% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.33692% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.29498% |
| FIU020UMI2SP3NN | 0 hr 0 min | 99.99702% | 98.22223% |
| Aggregate All AMPATH Backbone Circuits | 1 days 0 hr 39 min | 98.53257% | 98.38463% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| Ticket No.: | CHG0043428 |
| Subject: | Maintenance Completed - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Start Time: | 2020-06-22 09:00:00 |
| End Time: | 2020-06-22 09:30:00 |
| Description | The following asset was not impacted while AMLight engineers performed maintenance. Maintenance is complete. |