AMPATH Network Operations Report
2020-06-08 - 2020-06-14
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0058884 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Closed | 2020-06-08 03:35:04 | 2020-06-08 03:35:06 | 0 days 0 hr 0 min |
| INC0058892 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Cut Fiber | Vendor | Closed | 2020-06-08 11:55:00 | 2020-06-08 11:56:00 | 0 days 0 hr 1 min |
| INC0058958 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-06-09 17:58:00 | 2020-06-09 17:59:00 | 0 days 0 hr 1 min |
| INC0059020 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-06-10 17:10:05 | 2020-06-10 17:11:00 | 0 days 0 hr 0 min |
| INC0059029 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411 | Circuit - Cut Fiber | Vendor | Closed | 2020-06-10 18:43:46 | 2020-06-11 19:06:04 | 1 days 0 hr 22 min |
| INC0059179 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2020-06-12 18:03:55 | 2020-06-12 18:03:56 | 0 days 0 hr 0 min |
| INC0059168 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Circuit - Damaged Fiber | Vendor | Resolved | 2020-06-12 15:16:44 | 2020-06-12 21:03:29 | 0 days 5 hr 46 min |
| INC0059226 | 2 - High | 2 - High | Outage Resolved - AMPATH LANautilus Circuit FIU034WFORSP4NN | Circuit - Cut Fiber | Vendor | Resolved | 2020-06-13 16:42:45 | 2020-06-14 00:39:29 | 0 days 7 hr 56 min |
| Ticket No.: | INC0058884 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-06-08 03:35:04 |
| End Time: | 2020-06-08 03:35:06 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was a fiber cut in Praca Laurindo de Camargo due to vandalism. Repairs have been completed. No further outages are expected. |
| Ticket No.: | INC0058892 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Closed |
| Start Time: | 2020-06-08 11:55:00 |
| End Time: | 2020-06-08 11:56:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was a fiber cut in Praca Laurindo de Camargo due to vandalism. Repairs have been completed. No further outages are expected. |
| Ticket No.: | INC0058958 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-06-09 17:58:00 |
| End Time: | 2020-06-09 17:59:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
| Ticket No.: | INC0059020 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-06-10 17:10:05 |
| End Time: | 2020-06-10 17:11:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
| Ticket No.: | INC0059029 |
| Subject: | Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411 |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411
I2-JACK-JACK-100GE-52411 |
| Current State: | Closed |
| Start Time: | 2020-06-10 18:43:46 |
| End Time: | 2020-06-11 19:06:04 |
| Description | The listed asset is now available. CenturyLink Engineers reported the damage has been repaired and services restored. No further outages are expected. *****Backbone services will re-route automatically as will redundant local loop services. Singly homed or non-redundant local loop services will be affected by this incident.***** |
| Ticket No.: | INC0059179 |
| Subject: | Brief Outage - AMPATH LANautilus Circuit FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2020-06-12 18:03:55 |
| End Time: | 2020-06-12 18:03:56 |
| Description | The listed assets are available following a brief outage. LANautilus Engineers have been contacted but the reason for the outage is being tracked in PRB0045355. |
| Ticket No.: | INC0059168 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU036WPANSA1NN |
| Current State: | Resolved |
| Start Time: | 2020-06-12 15:16:44 |
| End Time: | 2020-06-12 21:03:29 |
| Description | The listed asset is available. LANautilus Engineers identified a fiber cut due to excavation work. Repairs have been completed and outages are resolved. No further impact is expected. |
| Ticket No.: | INC0059226 |
| Subject: | Outage Resolved - AMPATH LANautilus Circuit FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2020-06-13 16:42:45 |
| End Time: | 2020-06-14 00:39:29 |
| Description | The listed assets are available. LANautilus engineers have reported the reason for outage is a fiber cut in Sao Paulo. Field team has completed repairs. No further outages are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.95629% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.97814% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 0 min | 99.99967% | 98.37053% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59805% |
| AMP-JACK-JACK-100GE-52411 | 1 days 0 hr 22 min | 85.49303% | 98.28135% |
| FIU034WFORSP4NN | 7 hr 57 min | 95.26041% | 99.49624% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 1 min | 99.98099% | 91.64381% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87999% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.33600% |
| FIU036WPANSA1NN | 5 hr 46 min | 96.56001% | 99.29498% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.15602% |
| Aggregate All AMPATH Backbone Circuits | 1 days 14 hr 8 min | 97.72941% | 98.40570% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |