AMPATH Network Operations Report
2020-05-25 - 2020-05-31
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0058101 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus circuit FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-05-25 10:46:20 | 2020-05-25 10:47:00 | 0 days 0 hr 0 min |
| INC0058110 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-05-25 16:10:33 | 2020-05-25 16:11:33 | 0 days 0 hr 1 min |
| INC0058112 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Closed | 2020-05-25 19:37:00 | 2020-05-25 22:46:00 | 0 days 3 hr 9 min |
| INC0058117 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Hardware | Vendor | Resolved | 2020-05-26 00:22:00 | 2020-05-26 00:23:23 | 0 days 0 hr 1 min |
| INC0058119 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-05-26 00:47:00 | 2020-05-26 00:48:07 | 0 days 0 hr 1 min |
| INC0058152 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-05-26 16:43:24 | 2020-05-26 16:44:24 | 0 days 0 hr 1 min |
| INC0058260 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-05-27 20:27:06 | 2020-05-27 20:28:06 | 0 days 0 hr 1 min |
| INC0058326 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-05-28 16:28:59 | 2020-05-28 16:29:15 | 0 days 0 hr 0 min |
| INC0058433 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2020-05-30 02:54:46 | 2020-05-30 02:54:56 | 0 days 0 hr 0 min |
| INC0058441 | 4 - Low | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Resolved | 2020-05-30 05:25:48 | 2020-05-30 08:55:22 | 0 days 3 hr 29 min |
| INC0058517 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Resolved | 2020-05-31 16:14:07 | 2020-05-31 16:15:07 | 0 days 0 hr 1 min |
| Ticket No.: | INC0058101 |
| Subject: | Brief Outage - AMPATH LANautilus circuit FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-05-25 10:46:20 |
| End Time: | 2020-05-25 10:47:00 |
| Description | The listed asset is currently available following a brief outage. LANautilus engineers have been contacted. The reason for the outage is pending. Updates will be provided when they are received. |
| Ticket No.: | INC0058110 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-05-25 16:10:33 |
| End Time: | 2020-05-25 16:11:33 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers reported the outage is undetermined. All services have been restored. No further outage is expected. |
| Ticket No.: | INC0058112 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-05-25 19:37:00 |
| End Time: | 2020-05-25 22:46:00 |
| Description | The listed asset was unavailable. AMPATH and LANautilus Engineers have been contacted and they have stated the outage was due to a fiber cut in Chile due to local company excavations. The fiber has been repaired. No further outages are expected. |
| Ticket No.: | INC0058117 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-05-26 00:22:00 |
| End Time: | 2020-05-26 00:23:23 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is due to a faulty card. No more outages are expected. |
| Ticket No.: | INC0058119 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-05-26 00:47:00 |
| End Time: | 2020-05-26 00:48:07 |
| Description | The listed asset is currently available following a brief outage. LANautilus engineers have been contacted. The reason for the outage is pending. Updates will be provided when they are received. |
| Ticket No.: | INC0058152 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-05-26 16:43:24 |
| End Time: | 2020-05-26 16:44:24 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
| Ticket No.: | INC0058260 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-05-27 20:27:06 |
| End Time: | 2020-05-27 20:28:06 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0058326 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-05-28 16:28:59 |
| End Time: | 2020-05-28 16:29:15 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0058433 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2020-05-30 02:54:46 |
| End Time: | 2020-05-30 02:54:56 |
| Description | The following assets are available. LANautilus engineers have been notified. The reason for the outage is pending |
| Ticket No.: | INC0058441 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2020-05-30 05:25:48 |
| End Time: | 2020-05-30 08:55:22 |
| Description | The listed asset is available. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is fiber cut in Miami, FL caused by civil works. Repairs are complete. No further outages are expected |
| Ticket No.: | INC0058517 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2020-05-31 16:14:07 |
| End Time: | 2020-05-31 16:15:07 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.95629% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.97814% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 3 hr 11 min | 98.09738% | 98.24992% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59805% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 98.56534% |
| FIU034WFORSP4NN | 0 hr 0 min | 99.99835% | 99.58664% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 3 min | 99.96379% | 91.69507% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87999% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.33581% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.76749% |
| FIU020UMI2SP3NN | 3 hr 30 min | 97.91104% | 98.29516% |
| Aggregate All AMPATH Backbone Circuits | 0 days 6 hr 46 min | 99.59706% | 98.39735% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| Ticket No.: | CHG0042963 |
| Subject: | Maintenance - AMPATH Backbone JACK-JACK |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411
Backbone JACK-JACK |
| Start Time: | 2020-06-05 04:00:00 |
| End Time: | 2020-06-05 10:00:00 |
| Description | The listed asset will be unavailable while FLR engineers perform maintenance. Outages are expected. No further outages are expected. |