AMPATH Network Operations Report
2020-05-18 - 2020-05-24
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0057739 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU034WFORSP4NN and FIU030WMI2FORNN | Undetermined | Vendor | Resolved | 2020-05-19 05:04:30 | 2020-05-19 11:04:00 | 0 days 5 hr 59 min |
| INC0057774 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-05-19 17:09:58 | 2020-05-19 17:10:00 | 0 days 0 hr 0 min |
| INC0057906 | 2 - High | 2 - High | Outage Resolved - AMPATH LANautilus Circuit FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Closed | 2020-05-21 16:35:55 | 2020-05-21 22:40:17 | 0 days 6 hr 4 min |
| INC0057948 | 2 - High | 2 - High | Outage Resolved- AMPATH Provider LANautilus FIU035WMI2CRPNN | Unannounced Maintenance | Vendor | Resolved | 2020-05-22 04:31:37 | 2020-05-22 05:49:45 | 0 days 1 hr 18 min |
| INC0057991 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU020UMI2SP3NN | Undetermined | Vendor | Resolved | 2020-05-22 17:50:06 | 2020-05-22 17:50:07 | 0 days 0 hr 0 min |
| INC0057999 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-05-22 18:54:26 | 2020-05-22 18:54:27 | 0 days 0 hr 0 min |
| Ticket No.: | INC0057739 |
| Subject: | Availability - AMPATH Provider LANautilus FIU034WFORSP4NN and FIU030WMI2FORNN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN
Provider LANautilus FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2020-05-19 05:04:30 |
| End Time: | 2020-05-19 11:04:00 |
| Description | The listed assets are now available. Provider LANautilus Engineers have been contacted. The reason for the outage is undetermined. Updates will be provided when they are received. |
| Ticket No.: | INC0057774 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-05-19 17:09:58 |
| End Time: | 2020-05-19 17:10:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
| Ticket No.: | INC0057906 |
| Subject: | Outage Resolved - AMPATH LANautilus Circuit FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN
FIU020-Atlantic |
| Current State: | Closed |
| Start Time: | 2020-05-21 16:35:55 |
| End Time: | 2020-05-21 22:40:17 |
| Description | The listed assets are available. LANautilus Engineers have reported the outage was due to a fiber cut in Carapicicuibba SP, Brazil cause by a truck with a high load. Repairs are in progress. All repairs have been completed. No further outages are expected. |
| Ticket No.: | INC0057948 |
| Subject: | Outage Resolved- AMPATH Provider LANautilus FIU035WMI2CRPNN |
| Source Of Impact: | Vendor |
| Affected: | FIU035WMI2CRPNN |
| Current State: | Resolved |
| Start Time: | 2020-05-22 04:31:37 |
| End Time: | 2020-05-22 05:49:45 |
| Description | The following asset is available. LANautilus engineers have reported the outage was due to a fiber event in Florida, USA. 22 miles of fiber cable were replaced between Fort Pierce and West Palm Beach. |
| Ticket No.: | INC0057991 |
| Subject: | Brief Outage - AMPATH LANautilus Circuit FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2020-05-22 17:50:06 |
| End Time: | 2020-05-22 17:50:07 |
| Description | The listed assets are available following a brief outage. Vendor Engineers have been contacted but the reason for outage is pending. |
| Ticket No.: | INC0057999 |
| Subject: | Brief Outage - AMPATH LANautilus Circuit FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-05-22 18:54:26 |
| End Time: | 2020-05-22 18:54:27 |
| Description | The listed assets is available following a brief outage. LANautilus Engineers have been contacted but the reason for outage is pending. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.95629% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.97814% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 98.25460% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59805% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 98.56534% |
| FIU034WFORSP4NN | 5 hr 59 min | 96.43353% | 99.58572% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 0 min | 99.99950% | 91.69519% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87999% |
| FIU035WMI2CRPNN | 1 hr 18 min | 99.22487% | 99.33524% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68946% |
| FIU020UMI2SP3NN | 6 hr 4 min | 96.38508% | 98.33500% |
| Aggregate All AMPATH Backbone Circuits | 0 days 13 hr 22 min | 99.20430% | 98.39386% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |