AMPATH Network Operations Report
2020-05-04 - 2020-05-10

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0056928 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNNUndetermined Vendor Resolved 2020-05-05 18:06:00 2020-05-05 18:07:00 0 days 0 hr 1 min
INC0057203 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNPower - Commercial Power Vendor Resolved 2020-05-08 19:01:09 2020-05-08 20:50:35 0 days 1 hr 49 min
INC0057250 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNInvestigating Vendor Resolved 2020-05-10 05:46:19 2020-05-10 05:46:29 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0056928
Subject:Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
Current State:Resolved
Start Time:2020-05-05 18:06:00
End Time:2020-05-05 18:07:00
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0057203
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2020-05-08 19:01:09
End Time:2020-05-08 20:50:35
DescriptionThe listed asset is now available. LANautilus Engineers reported the outage was caused by a power issue between Santiago, Chile and Valparaiso, Chile. Power was returned to restore affected services.


Ticket No.:INC0057250
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2020-05-10 05:46:19
End Time:2020-05-10 05:46:29
DescriptionThe following asset was briefly unavailable. LANautilus have been notified. The reason for the outage is pending.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 99.95629%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.97814%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 0 min 99.99835% 98.18877%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.54552%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 98.56534%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.59985%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN1 hr 49 min 98.91435% 91.70928%
FIU031WCRPPANNN0 hr 1 min 99.99008% 99.87999%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.35003%
FIU036WPANSA1NN00 hr 00 min 100.00000% 98.68946%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 98.40395%

Aggregate All AMPATH Backbone Circuits0 days 1 hr 50 min 99.89028% 98.39322%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

None Currently Planned