AMPATH Network Operations Report
2020-04-20 - 2020-04-26
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0055939 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Closed | 2020-04-20 16:19:27 | 2020-04-20 16:20:27 | 0 days 0 hr 1 min |
| INC0055959 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider FLR (AMP-JACK-JACK-100GE-52411) | Unannounced Maintenance | Vendor | Resolved | 2020-04-21 04:15:48
2020-04-21 04:48:52 |
2020-04-21 04:27:48
2020-04-21 05:26:04 |
0 days 0 hr 12 min
0 days 0 hr 37 min |
| INC0056340 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Resolved | 2020-04-26 12:01:00 | 2020-04-26 17:37:00 | 0 days 5 hr 36 min |
| Ticket No.: | INC0055939 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-04-20 16:19:27 |
| End Time: | 2020-04-20 16:20:27 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0055959 |
| Subject: | Outage Resolved - AMPATH Provider FLR (AMP-JACK-JACK-100GE-52411) |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411 |
| Current State: | Resolved |
| Start Time: | 2020-04-21 04:15:48 |
| End Time: | 2020-04-21 04:27:48 |
| Description | The listed asset is currently available. Vendor engineers were contacted. The reason for outage was due to a planned maintenance. All services have restored. Maintenance has been completed. |
| Ticket No.: | INC0056340 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2020-04-26 12:01:00 |
| End Time: | 2020-04-26 17:37:00 |
| Description | The listed asset is now available. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was a fiber cut in Brazil. Repairs have been completed, and all services have been restored. No further outages are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.95629% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.97814% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 1 min | 99.99008% | 98.21578% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.53262% |
| AMP-JACK-JACK-100GE-52411 | 0 hr 49 min | 99.51190% | 98.56534% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.59985% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 91.72998% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.88018% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.35003% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68946% |
| FIU020UMI2SP3NN | 5 hr 36 min | 96.66666% | 98.41766% |
| Aggregate All AMPATH Backbone Circuits | 0 days 6 hr 26 min | 99.61686% | 98.39809% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |