AMPATH Network Operations Report
2020-04-13 - 2020-04-19
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0055567 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Closed | 2020-04-13 17:59:12 | 2020-04-14 18:06:00 | 1 days 0 hr 6 min |
| INC0055632 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Vandalism | Vendor | Closed | 2020-04-14 17:26:00 | 2020-04-14 22:03:57 | 0 days 4 hr 37 min |
| INC0055569 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411 | Circuit - Cut Fiber | Vendor | Closed | 2020-04-13 18:15:00 | 2020-04-15 09:49:00 | 1 days 15 hr 34 min |
| INC0055754 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2020-04-16 13:17:46 | 2020-04-16 13:18:00 | 0 days 0 hr 0 min |
| INC0055762 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Unannounced Maintenance | Vendor | Closed | 2020-04-16 14:35:50 | 2020-04-16 20:51:39 | 0 days 6 hr 15 min |
| Ticket No.: | INC0055567 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-04-13 17:59:12 |
| End Time: | 2020-04-14 18:06:00 |
| Description | The listed asset is now available. LANautilus Engineers were contacted. The reason for outage was due to a fiber cut in Santiago de Chile. Repair work has been completed and no further outages are anticipated. |
| Ticket No.: | INC0055632 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2020-04-14 17:26:00 |
| End Time: | 2020-04-14 22:03:57 |
| Description | The listed asset is now available. LANautilus Engineers have reported the outage was due to a fiber cut in Sao Paulo, Brazil caused by vandalism. Repairs have been completed and no further outages are expected. |
| Ticket No.: | INC0055569 |
| Subject: | Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411 |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411 |
| Current State: | Closed |
| Start Time: | 2020-04-13 18:15:00 |
| End Time: | 2020-04-15 09:49:00 |
| Description | The listed asset is now available. Vendor engineers have determined the outage was a fiber cut in the Orlando, FL area. Repairs have been completed. No further outages are expected. |
| Ticket No.: | INC0055754 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Closed |
| Start Time: | 2020-04-16 13:17:46 |
| End Time: | 2020-04-16 13:18:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0055762 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2020-04-16 14:35:50 |
| End Time: | 2020-04-16 20:51:39 |
| Description | The listed asset is now available. LANautilus Engineers have identified the issue to a fiber cut in Sao Paulo, Brazil due to civil work. Fiber has been repaired and no further outages are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.95629% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.97814% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 98.21588% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.52066% |
| AMP-JACK-JACK-100GE-52411 | 1 days 15 hr 34 min | 76.44837% | 98.51757% |
| FIU034WFORSP4NN | 0 hr 0 min | 99.99769% | 99.59985% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 1 days 0 hr 6 min | 85.64680% | 91.55468% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.88018% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.35003% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68946% |
| FIU020UMI2SP3NN | 10 hr 53 min | 93.51421% | 98.48124% |
| Aggregate All AMPATH Backbone Circuits | 3 days 2 hr 34 min | 95.56071% | 98.38096% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |